Can’t log in even with a paid subscription
The app is fantastic when it works but I paid $40 for an annual subscription but can’t log in to my account. When I log in I get a notice that says “no premium subscription” and it won’t log in. It’s infuriating. I tried emailing the app designer but get no response.
****UPDATE****
After a few more days I did hear back from the developer and they fixed my login issue and I am once again able to access the app.
****UPDATE****
After a few more days I did hear back from the developer and they fixed my login issue and I am once again able to access the app.
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Can’t log in even with a paid subscription
The app is fantastic when it works but I paid $40 for an annual subscription but can’t log in to my account. When I log in I get a notice that says “no premium subscription” and it won’t log in. It’s infuriating. I tried emailing the app designer but get no response.
Five star customer service
Title says it all, my issue was addressed promptly and effectively - I greatly appreciate it
Can’t get past login screen
3 stars because their web version is great, but this app has some major usability issues. This app would be way more popular if they improve their onboarding process and allow free tier like on their website.
Extremely Poor App Design. Most Annoyance I have ever experienced in my entire life
One of the most annoying apps for the sole reason that it is so difficult to navigate. You can only navigate the map with a subscription, but it is so difficult to log in because it keeps glitching out, then once you get past that you cant even get a subscription in the app you need to do it online. This is such a waste of time I rather anything else than to ever open this application again. Fix the App or your people will Revolutionize!
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Unable to sign in with Google
Can’t sign in using Google sign in option. Would be nice to have an option to skip sign in and continue as guest similar to the website.
Can't use without logging in..
Can use without logging in and entering your email into marketing emails.
Subscription only is a disqualifier for me
I use the web based Flight Connections often, but only when I am planning a trip. A few times a year, at most. It is indeed very useful. I got a new iPad and was excited to use an optimized app version. But I’m not paying some endless, ongoing subscription for an app I may use a few times a year. This is a ridiculous expectation. I would gladly pay a one time fee. But the app seems to only allow an endless recurring subscription model, and well, so it gets deleted.
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Dev gave up, apparently
Why not pass the torch to someone who cares?
Ripped off
Paid annual subscription and couldn’t log into the app :(
Unless you pay for premium the app doesn’t work.
It seems that in order to go past a premium sale page you have to buy premium, you can’t access free on the app
minimal value, gross errors
If all you want is the distance between cities for flights then this app is good. Beyond that it’s really bad and misleading. It presented four airlines with direct flights from Helsinki to Toronto and passed me to Kayak for prices. Fair enough and I like Kayak but there were NO direct flights. Needless to say FlightConnections’ information is very suspect .
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The app works if you can access it
Very frustrating trying to break into Fort Knox every time you try to open this app. Seriously, I don’t have to jump through these hoops to reset my banking password. I’ve used it maybe 1 out of 10 times that I’ve wanted to because I’m ready to throw it out the window during the log in process. The WORST log in of any app I have ever used. For the love of jebus, please fix this so I can actually use the app I paid for.
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Routes Rarely Update
New routes load for airlines almost weekly but takes weeks to months for Flight Connections to sync the data. DL XNA-SLC & XNA-DTW still missing 3+ weeks and AA XNA-PHL still missing after 2 weeks. Tried reaching out to their support on the missing routes to no response.
Unusable
You can’t use the app until you log in with google or create an account on the website. Neither option worked
Great app… when it works
I love this app and the corresponding website. But I’ve just had to delete and reinstall it cause it won’t let me log back in. 🙁
Good app but constantly logging in
Whenever the app updates or you go a couple days without opening it, it requires you to login. It is extremely inconvenient and annoying.
Doesn't even lauch
I have downloaded the app teice. It does not launch. The idea is great a ‘real’ company with a real app can make a killing.
Doesn’t work
Be a whole lot cooler if it did
Great app for frequently travels
I was happy with the app while traveling frequently, being a paid subscriber for two years. However, it charged me again without prior notice when I no longer needed to travel or use the app. Email support was unresponsive regarding a refund, but I managed to resolve it through a phone call and confirmed the refund. I hope to return as a paid user once my travel activity increases again.
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