MyINFINITI Canada

MyINFINITI Canada

by Nissan Canada Inc.

1.3K ratings
20 reviews

Details

  • Released
  • Updated

Features

MyINFINITI Canada screenshot #1 for iPhone
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MyINFINITI Canada screenshot #4 for iPhone
MyINFINITI Canada screenshot #5 for iPhone
MyINFINITI Canada screenshot #6 for iPhone
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About

Manage your INFINITI vehicle and financial services account from your iPhone or Apple Watch. Access remote features, maintenance information, and protection coverage details. This app simplifies ownership for Canadian INFINITI owners.

Remote vehicle access (start, lock, unlock)
Vehicle maintenance information
INFINITI Financial Services account management
Protection coverage details
Service appointment booking
Vehicle recall notifications
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What's New in MyINFINITI Canada

9.12.92

June 16, 2026

• App optimizations and improvements

User reviews

Qx50 2025

4 stars

Response from developer

Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

Terrible connection

This app has been nothing but issues on my iPhone ever since I bought my vehicle in the summer of 2024. I have a QX 55 2024, and whenever it gets cold outside, the app doesn’t work which defeats the purpose of having the app to be able to remote start my vehicle, it won’t lock it. It won’t remote start it. It won’t do anything not even track my car. Ridiculous. I only gave it a one star because it doesn’t allow me to do zero.
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Response from developer

Thank you for your feedback. For support, please reach out to MyNISSAN App Support by dialing (844) 908-0077 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

Issues

Nothing but issues with the app. Keep getting an error message and I can’t reliably start my vehicle or access documentation

Response from developer

Thank you for your feedback. Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

Worked for a month then it quit.

Bought a new 2025 QX 80 and the app worked for a month and then cut out. I can’t use my hands-free driving without the app. I’ve had it into Infiniti multiple times and they do an update and one more part works, but I still cannot get the app to connect to the vehicle. When somebody spends a lot of money on a car, they expect it to work and this app is a joke. The hands-free driving was one of the perks as to why we bought the vehicle and not having access to that because of an app is really disappointing. If I could return this vehicle, I would.
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Response from developer

Hello. We regret to hear of your frustrations. Please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday, 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9331. Please be sure to have your 17-digit VIN available to share, as that will be necessary to further assist you. Thank you.

Glitchy

Very glitchy with qx80 2025. Spins to start vehicle . Horn sounds shows unlocked doors when locked. Not reliable. Luxury vehicle and app useless

Response from developer

Thank you for your feedback. For support regarding your concerns, please reach out to MyINFINITI App Support by dialing (855) 444-7244 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (855) 426-6621. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

Developer apps

FAQ

Does MyINFINITI Canada have ads?

No, MyINFINITI Canada does not contain advertisements. The app is free to download and use without any ad interruptions.

What is the latest version of MyINFINITI Canada?

The latest version of MyINFINITI Canada is 9.12.92, which was last updated on June 16, 2026.

What devices support MyINFINITI Canada?

MyINFINITI Canada is available on iPhone, iPad, and Apple Watch devices.

What is the age rating for MyINFINITI Canada?

MyINFINITI Canada has an age rating of 4+, making it suitable for a wide range of users.

How often is MyINFINITI Canada updated?

MyINFINITI Canada was last updated on June 16, 2026, indicating regular updates to improve functionality and add features.

How can I manage my INFINITI Financial Services account with MyINFINITI Canada?

INFINITI Financial Services customers can access their accounts directly through the app to view contract details, past transactions, and download statements.

What are the benefits of an active INFINITI InTouch® Services Premium package subscription?

With the premium subscription, users can remotely start/stop the engine, lock/unlock doors, activate horn/lights, send points of interest to the vehicle, and receive maintenance alerts and customizable boundary/speed/curfew alerts.

What features are available to all INFINITI owners, regardless of subscription status?

All owners can manage their INFINITI account, make service appointments, receive recall notifications, access maintenance schedules, guides, manuals, warranty information, and connect to roadside assistance.