MyJio User Reviews

Customer Experience

Positive experience73.6% of reviews
Neutral4.0% of reviews
Negative experience22.4% of reviews

~ Based on 794 written reviews from the US App Store.

What users say

Is MyJio Safe?

MyJio: For Everything Jio appears safe based on user ratings. AppsHunter Safety Score for MyJio is 94/100.

This assessment is based on 29,311 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.5% of ratings point to a safe experience
3.5% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 29,311 App Store ratings for MyJio.

Is MyJio Legit?

MyJio: For Everything Jio appears to be a legitimate app. AppsHunter Legitimacy Score for MyJio is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

Excellent

Jio recharge

Very easy recharge process on the MyJio app; should have more annual value plans for data

User friendly

Easy to use

Wow

Nice app very helpful

Vidya

Very nice

My Jio

Good

Easy payment options from abroad

It was easy to make a payment using BHIM from abroad

Third class service ever i seen

I M MBA Finished and since last 3 hours i try to connect with Jio Helpline for Subscription issue i face and there are No option In Your Third class Chatting Bot..
If i not find to option to chat or talk with human then what should rest people who don't know about chat bot and anything ..

You guys only take money no service.. i m jio holder since last 8 Years but this one is my last year with Jio.
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Recharge for outgoings

I had to call to ask , RS 189 option was not available

Review

It is correct that lately the service personnel have been showing least concern about their customers and are rude in their behaviour . Perhaps due to their wide subscriber base . The field staff seems overburdened and not well informed about the services they are expected to deliver. Needs training their field stafff who are unaware about rectifying the complicated faults . They are I'll trained as well as depict rude behaviour which is not acceptable nowadays . Besides the field staff who are incharge of bringing new Internet customers are behaving like overlords and deduct or charge as per their choice giving a go by to the rules and regulations . Need training in their day to day handling of customers. They are more concerned about increase of revenue without bothering the services to customers . Ravinder sangra
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Worst network

Worst network

Recharge

Quick and easy

Bestbbbbbb

Ggggg

Good value for money

Very friendly provider

Super easy to recharge

It is pretty easy to recharge using PhonePe!!

IRPackage

Awesome service

Super

Good

Made it difficult to get help ever since AI was added

At first I could easily raise a service request through the app, when the service was down, but now the AI keeps circling around without giving me correct answers and I can’t even raise a service request.

I do not want to call them because the agents also make me go through the same thing even though I have completed the steps to get it back online. I called because I need a service request raised, but they just keep wasting my time.
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Best All-in-One Utility App!

The MyJio app makes managing everything so seamless. Tracking real-time data balance, checking active plans, and recharging takes just a few seconds. The interface is clean, smooth, and incredibly easy to navigate. It honestly saves so much time having UPI payments, mobile accounts, and fiber details all in one place. Highly recommended!
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Love the app

Very easy to use however 1 suggestion can you add Apple Pay as payment method and international credit and debit card so NRI’s can pay with one click