Overall experience with Jeo
Jeo services are better than all the old companies we have taken the services, I have many phones in my name being used by my family members.
Last phone too I am going to port to Jeo when I am in India.
Last phone too I am going to port to Jeo when I am in India.
Good
Nice 👍
Love it!
Excellent service and coverage!
Good
I like 5G network
Good and best
Nice info and good app
Good service
I got what I wanted with ease
Extremely Poor Service & Disappointing Experience
1 star is also undeserving.
I applied for Jio AirFiber connection relocation more than 18 days ago, and the experience has been extremely frustrating.
The disconnection itself took 8 days. After waiting for 13 days, someone finally came for KYC verification. And even after all this, no one has yet arrived to install the connection at the new location.
What makes this even worse is that I have already been charged, despite the service not being provided.
After the disconnection, I was also effectively cut off from customer support. Whenever I tried contacting customer care from my registered number, I was informed that I was “no longer a member of JioFiber,” after which the call would disconnect automatically. This is an unacceptable way to treat an existing customer who has already paid for the service.
Both my office work and my wife’s office work are heavily dependent on reliable internet connectivity, and this prolonged delay is severely affecting our professional work.
I genuinely feel disappointed that I chose Jio as my preferred internet service provider. A relocation request should not take more than 18 days, especially when the customer has already been charged.
Extremely poor service, unacceptable delays, zero accountability and a very frustrating customer-support experience.
Jio needs to seriously improve its service standards and take responsibility for such cases. At this point, I would strongly reconsider recommending Jio AirFiber to anyone.
I applied for Jio AirFiber connection relocation more than 18 days ago, and the experience has been extremely frustrating.
The disconnection itself took 8 days. After waiting for 13 days, someone finally came for KYC verification. And even after all this, no one has yet arrived to install the connection at the new location.
What makes this even worse is that I have already been charged, despite the service not being provided.
After the disconnection, I was also effectively cut off from customer support. Whenever I tried contacting customer care from my registered number, I was informed that I was “no longer a member of JioFiber,” after which the call would disconnect automatically. This is an unacceptable way to treat an existing customer who has already paid for the service.
Both my office work and my wife’s office work are heavily dependent on reliable internet connectivity, and this prolonged delay is severely affecting our professional work.
I genuinely feel disappointed that I chose Jio as my preferred internet service provider. A relocation request should not take more than 18 days, especially when the customer has already been charged.
Extremely poor service, unacceptable delays, zero accountability and a very frustrating customer-support experience.
Jio needs to seriously improve its service standards and take responsibility for such cases. At this point, I would strongly reconsider recommending Jio AirFiber to anyone.
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Superb
Simple and superb
My jio
Nice
Good App
I like it for its speed and features
Excellent
Excellent
Good
San manu
No refund policy what ever is the error
On 3rd August 2026, I made the payment manually which I do every month for Jio fibre monthly charges invoice which shows me on Jio app, which connect me to internet banking and i made the payment My amount was deducted for a year ₹12,729 instead of monthly payment ₹1060, this was app error when I saw the message I was shocked to see the amount. I immediately called Jio customer care to refund the balance amount after keeping one month charges but the reply was, we don’t have the refund policy. I forced him to let me talk to senior but no one was available,again I called next day. Reply from senior was same. We don’t have the refund policy, but you will be answered within 48 hours. But after 48 hours, I haven’t received any call, even no complaint number was not provided to me, which I suppose to get by SMS the I tried with nodal officer. I made three calls in first two calls When I gave the complaint, they disconnected the call. in Third call, she lodged the complaint and gave me the complaint number along with email ID to register a complaint. Now I have to try my luck. Whether I will get my money back or no, how can such a big company can’t refund the amount? It can be a apps error or my mistake or whatever how they cannot refund the money, even I asked them to disconnect the connection, but answer was even if you disconnect, you won’t get your refund
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Waste money here
I tried to relocate my Jio Wifi on first August and it booked for second August, but automatically the booking happened for third August ,an agent came and said he cannot relocate because the polo is full and to contact the company. I had to call customer service(hassle) They said they will close my open request, so I can so I can reopen it and do relocation connection , but since that day, till now 6th aug, I still have an open request. I am not able to relocate my Wifi. Also on third August , a customer service representative called me and said that they will take my Jio Wifi and give Jio air fibre wireless connection and I have to pay only 1200. I agree to that , they said an agent will come, but no agent has come till now so every day I tried to call customer service just to ask if anyone is coming or not, or why my open? Why do I still have an open request every day the customer service represent is saying same thing that today they will resolve and I’ll get a message and I can open the request. They’re not even mentioning about the Jio air fiber connection that they said they will do .Today when I called this customer representative , he asked for the problem and I said, and I told him that every day I’m calling and is this the same and he was like oh yeah, thank you so much please read my behaviour and he cut the call. I feel like I have wasted my money. Also, a random agent called and said he will do for 1000. Where is the transparency here? When did they started charging 1000 for relocation connection within the city .
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Nice
Excellent
Jio recharge
Very easy recharge process on the MyJio app; should have more annual value plans for data
User friendly
Easy to use
Wow
Nice app very helpful
Vidya
Very nice
My Jio
Good
