Comparison

MyJio vs DigiLocker

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyJio

Manage all your Jio services, from telecom and entertainment to finance and shopping, in one place. Access music, movies, news, UPI payments, insurance, and healthcare services. Get support and order new connections easily.

Highlights
  • Manage telecom services (mobile, fiber)
  • Access music, movies, and news
  • UPI payments and banking services
  • Insurance comparison and purchase
  • Healthcare consultations and reports
  • Online shopping and deals
  • JioCloud for file backup
Features
Read full description

MyJio: Your All-in-One Jio Experience MyJio brings you a seamless way to manage your Jio services and more. - MyJio Home with simplified categories: Get a snapshot of your Jio services across Telecom, Entertainment, Finance, Shopping and Utilities - Telecom – Mobile, Fiber & AirFiber: - Real-time balance & usage updates - Receive reminders for due recharges and bills. - Easily link and manage multiple Jio accounts. - Manage your Fiber Wi-Fi names, passwords, and connected devices. - JioAutoPay: Set up AutoPay for hassle-free payments. - Entertainment: - Music: Enjoy over 45 million songs for every mood. - Movies & Shows: Browse popular movies, trailers, web series, and TV shows. - News: Get breaking news in 10+ languages and 15+ categories - Live TV: Stream live news from India's top channel - Games & JioEngage: Play exciting games, quizzes, and win amazing prizes. - Stories: Discover curated content from 80+ popular papers and magazines on diverse topics. - Finance: - UPI: Manage all your payments—transfer money, pay bills, and shop securely with UPI PIN - Jio Payments Bank: Enjoy competitive interest rates on Savings and Current Accounts - Manage and pay for utility bills - Use UPI, IMPS & NEFT for fund transfers - Insurance: Compare and buy car, two-wheeler, health and term life insurance in less than 10 minutes. - Loan on Mutual Funds: Easy Loan on Mutual Funds. 100% digital, seamless and easy process for quick finance and pay interest only on the utilized amount. Eligibility of this loan is open to all salaried as well as MSME customers. Finance Amount: ₹25,000 to ₹15 Lacs Repayment Tenure: 3 years Rate of Interest : Flat 9.9% Processing Fees: Flat 0.50% of sanctioned loan amount Incl of Taxes Illustration: For ₹1,00,000/- borrowed & fully utilized at a monthly interest rate of only 0.825% for 12 months (interest rate on actual utilization amount annualized at Flat 9.9%), the payable amount would be: Processing fee of ₹500 (Flat 0.50%) , Other charges at ₹1000 (Annual maintenance charges levied at the end of each year : 1%) , and Interest ₹9900. The total amount to be paid back to Jio Finance Ltd after a year will be ₹1,11,400. - JioCare: - Live Chat: Instant support in English or Hindi. - Troubleshoot: Resolve network, recharge, and other issues easily. - FAQs & Tips: Access comprehensive FAQs, how-to videos, and helpful tips. - HelloJio: Talk to your advanced voice assistant in English, Hindi, or Marathi. - Shopping: Explore unbeatable deals, offers, and a wide range of products. - Utilities: - JioHealth: Access healthcare with easy video consultations, lab tests, vaccine finders, and secure medical reports. - JioCloud: FREE online storage for automatic backup of files with customizable network and file type options. - Not on Jio Yet? - Get SIM or Fiber: Order a new Jio SIM, port in, or book a Fiber connection. - Get Jio SIM iActivate: Order your SIM card online and have it delivered to your home for free. Activate it yourself with a simple self-KYC process. - Get Jio AirFiber: Upgrade to ultra-fast, reliable wireless broadband with easy setup. Enjoy high-speed internet for streaming, gaming, and browsing with flexible plans to suit your needs. - Track Order: Check the status of your Jio orders. - Quick Recharge/Payment: Recharge or pay bills for any Jio number. - Universal QR: Use the Smart QR scanner to link accounts, save contacts, and more. Download MyJio now to simplify and enhance your Jio experience with our new category dashboard for effortless navigation and management!

About

DigiLocker

A secure digital wallet for citizens to store and access important documents and certificates. This platform aims to reduce the need for physical paperwork by enabling digital issuance and verification.

Highlights
  • Secure document storage
  • Digital certificate issuance
  • Document verification
  • Paperless governance
  • Mobile access to documents
Read full description

DigiLocker – A simple and secure document wallet for Citizens. DigiLocker is a key initiative under Digital India, the Government of India's flagship program aimed at transforming India into a digitally empowered society and knowledge economy. Targeted at the idea of paperless governance, DigiLocker is a platform for issuance and verification of documents & certificates in a digital way, thus eliminating the use of physical documents. The DigiLocker website can be accessed at https://digitallocker.gov.in/. You can now access your documents and certificates from your DigiLocker on your mobile devices.

Screenshots

MyJio4 screens
DigiLocker4 screens

Verdict

The call

The clearest difference is rating: MyJio at 4.7 against DigiLocker's 3.3. MyJio also leads on review sentiment (74% vs 36%) and ratings volume (29K vs 183). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyJio holds the better App Store score, 4.7 against 3.3. That said, the two scores are not equally well evidenced: MyJio has 29K ratings behind it against 183, so its average is the more settled of the two. Written reviews point the same way: 74% of MyJio's written reviews are positive against 36% of DigiLocker's.

UpkeepUpdate frequency

MyJio ships an update fortnightly, DigiLocker every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard3 real differences · 7 level
MyJio versus DigiLocker: the parameters behind the verdict, then further details
ParameterMyJioDigiLocker
PriceFreeFree
Rating4.7 (29K ratings) — better3.3 (183 ratings)
Positive reviews73.6% of reviews — better35.6% of reviews
Number of ratings29K — better183
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.1 — better15.6
Further details — not scored
Size297 MB112 MB
Age rating4+4+
DeveloperJIO PLATFORMS LIMITEDNational e-Governance Division

Customer experience

MyJio

All ratings29,497 ratings
Positive92.5%
Neutral3.5%
Negative4.0%
Written reviews811 reviews
Positive73.6%
Neutral3.9%
Negative22.4%

DigiLocker

All ratings183 ratings
Positive53.6%
Neutral6.0%
Negative40.4%
Written reviews135 reviews
Positive35.6%
Neutral11.1%
Negative53.3%

User reviews

MyJio

From 29K App Store ratings

What we love

  • 🚀 Easy payments
  • 👍 User-friendly app
  • 🚀 Quick recharges
  • 👍 Excellent service
  • 👍 Smooth experience

Room to improve

  • 🐛 Bad network
  • 🐛 Slow network
  • 🐛 Frequent buffering and disruptions
  • 🐛 Intermittent connectivity and quality issues
  • 🐛 Clunky 5G

DigiLocker

From 183 App Store ratings

What we love

  • 📱 Centralized document storage and access
  • ✅ Government-issued documents are legally valid
  • ⚡ Quick document retrieval from government databases
  • 🎯 Convenient for travel and emergencies
  • 🔐 Secure storage of sensitive documents

Room to improve

  • 🚪 Frequent unexpected logouts
  • 🔄 Session timeout issues
  • 📵 App crashes repeatedly
  • 🔌 Authentication failures after login
  • ⏱️ Slow app performance

Bugs and requests

MyJio

Reported bugs

6 issues
  • Login screen freezes
  • Incompatible with older devices
  • App logs users out frequently
  • Payments and transactions issues
  • Screen unresponsive during transactions
Show 1 more
  • Jio ID password sign-out issue

Requested features

6 requests
  • Ability to log in via email and password
  • Feature to generate new or replacement eSIM from the app
  • Option to disable reminder calls
  • Ability to rename devices connected to Jio Fiber
  • Dark mode option
Show 1 more
  • Advanced analytics dashboard

DigiLocker

Reported bugs

24 issues
  • App keeps logging out after seconds of authentication
  • OTP delivery failures and invalid OTP errors
  • App crashes when opening Aadhaar documents
  • Blank white screens on login/signup
  • App crashes on iOS 18 and iOS 26.2 versions
Show 19 more
  • Crashes after recent updates
  • Continue button not disabling after tap, causing multiple API requests
  • Session timeout errors preventing login
  • Document loading failures with 'something went wrong' error
  • Aadhaar card retrieval failures
  • Driving license fetching issues
  • Name mismatch preventing document retrieval
  • Documents not visible in app despite being added via web
  • App not opening after update
  • Verification button not clickable
  • Password reset freezing during input
  • Inconsistent document availability across devices
  • Spam increase after app usage
  • Wrong user data being pulled
  • App not picking up vehicle RC and insurance data
  • Cancelled error message on Aadhaar retrieval
  • Invalid input error after account creation
  • Dark mode text visibility issues
  • Back button too small with no swipe navigation

Requested features

19 requests
  • Email-based authentication option
  • Automatic session logout after inactivity
  • Folder creation for document organization
  • Bulk document deletion capability
  • Support for additional document types (voter ID, APAAR ID, state-specific certificates)
Show 14 more
  • PDF file upload support
  • Document sharing/transfer between devices
  • Offline document access
  • Touch ID/Face ID integration
  • Name change support for married women
  • International accessibility for NRIs
  • Integration with banks and property registration databases
  • Shareable document links for applications
  • Handicap documentation section
  • Vehicle insurance and PUC certificate support
  • Passport digital option
  • Disable button after single tap to prevent multiple requests
  • Allow paste functionality for Aadhaar entry
  • Rectangular document upload format support

In-app purchases

None

MyJio

No in-app purchases

None

DigiLocker

No in-app purchases

Questions

Is MyJio free?
MyJio is free to download, with no in-app purchases.
Is DigiLocker free?
DigiLocker is free to download, with no in-app purchases.
Which has better reviews, MyJio or DigiLocker?
MyJio is rated higher. MyJio averages 4.7 out of 5 from 29K ratings, while DigiLocker averages 3.3 from 183 ratings.
Do MyJio or DigiLocker have ads?
Neither MyJio nor DigiLocker shows ads.
Which is updated more often, MyJio or DigiLocker?
MyJio ships an update fortnightly, and DigiLocker every 3 weeks. Most recently, MyJio was updated on September 24, 2026 and DigiLocker on September 23, 2026.

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