DigiLocker User Reviews

DigiLocker
DigiLocker
National e-Governance Division

What users say

Top reviews

Not good for Iphone

I was getting signed out again and again. This was very frustrating.

Response from developer

Dear User, we regret the inconvenience that you experienced. We request you to update the app to its latest version and check again. In case, issue still persists please share some more details of the issue/error at https://support.digilocker.gov.in/ so that we can rectify the same and provide you better assistance. We will be glad to help.

App crash

As soon as click on get now for driving license app is getting crashed with error authentication failed.

Why we need mobile number for everything?

Why cant we use email? Its much secure than cell phone numbers.
You can access it globally instead of useless OTP s…t all the time.

Keeps logging me out!

The app is currently unusable. Even for a tech-savvy user, the refresh process is overly complex, and the system consistently logs me out within seconds of authentication. Please prioritize a fix for these stability issues.

Response from developer

Dear User, we regret the inconvenience that you experienced. We request you to update the app to its latest version and check again. In case, issue still persists please share some more details of the issue/error at https://support.digilocker.gov.in/ so that we can rectify the same and provide you better assistance. We will be glad to help.

App keeps resetting

App keeps restarting and resetting itself after initial setup and login. Very unstable and needs working on properly.

Kicks me from the app every time

Every time I sign in it says authentication failed and boots me. This happens 10 seconds after I am logged in, it shows my credentials and suddenly crashes

Fire your programmers and make some correct updates!!!

I don’t think this is a legit app. The performance is far below average. The app throws the user back to the login screen when they try to ‘verify’ their identity. Feels like Sisyphus, this app is a colossal waste of time and energy. Digital India - what a joke!

Response from developer

Dear User, we regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digilocker.gov.in/ so that we can rectify the same and provide you better assistance. We will be glad to help.

Not useful

I am trying to login to digi locker from morning and everytime its crashing after receiving OTP.

Response from developer

Dear User, we regret the inconvenience that you experienced. As we checked, DigiLocker App is working fine. It may be an intermittent issue, and we request you to try again now. If you are still facing any issue, please write to us at https://support.digilocker.gov.in/.

The app does not open

The app crashes every time I open it. I was never able to use it. It would have been a useful app if it ever worked.

App keep crashing after recent update

DigiLocker app is not opening after I updating to iOS26.2 version. Please check and fix the same.

Convenient Document Access with Some Friction

DigiLocker is a useful app when you need a single place to store and access official documents. It supports a wide range of government-issued records, including Aadhaar, PAN, driving licences, vehicle RCs, education certificates, and more. Once a document is issued inside the app, it is considered valid and can be shown anywhere without carrying physical copies.

However, the login process can be inconvenient. The app often logs users out after long periods of inactivity, requiring them to sign in again with their phone number and then enter a PIN that many people tend to forget, which leads to resetting it frequently.

Despite this issue, DigiLocker remains a reliable digital locker for verified government documents, especially when you need access to many different records in one place.
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Authentication Flow Needs Serious Improvement

The authentication system in the DigiLocker app is very frustrating. When I enter my phone number and tap the Continue button, the button doesn’t get disabled. This allows multiple taps and sends multiple API requests at the same time. Because of this, the system either fails to authenticate or behaves unpredictably.

This creates unnecessary load on the server and results in a poor user experience. A simple fix like disabling the button after one tap or adding proper request handling would make the app much more reliable.

I hope the team improves this soon because the concept of DigiLocker is excellent, but the current login experience needs urgent attention.
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Add every states document

I am student pilot and I want to generate computer number but my 10th and 12th Gujarat board result it not listed in this app that’s why I suffer and also my election card or voter list is not there to upload

And I know every gov app is useless and there service is bogus always and also Apple has to select good apps and if it is not so Apple insists them to develop good app 😡 I will give -5 review to this app
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The ofirst wouldn’t have happened if in a fact it was wasn’t for for you but you are know what to th

The most common recent case example is of an a type type of a cell

Brilliant

One of the best apps from functional, accuracy and most importantly aesthetically designed Ul. I use it mostly from browser but the app is equally good. AP! integrations with works like magic. For example I was able to pull my docs like my school college mark sheets, my driving license, pan card, etc in few seconds just by providing one or two details. Both idea and execution behind the app is spot on. I actually stumbled on this as the zerodha account needed a digital Aadhar for which digilocker is used. I would again like to re-emphasise that this is not a just a storage drive as most people would mistaken. I hope they integrate with housing, stamp duty registration database so I can pull and keep my property documents securely. Congratulations to the team behind this !!
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Authentication Failed

App keep on signing out even after PIN and OTP validations.

Digi

Excellent mobile service provider. Easy to manage account on the app.

This is not have this is a joke

What do you think this is app when I login automatically logout from this app this is you think this app this is a joke which you are doing all the Indians?

Response from developer

Dear User, We regret the inconvenience that you experienced. We request you to share some more details of the issue/error at https://support.digilocker.gov.in/ so that we can rectify the same and provide you better assistance. We will be glad to help!

i have idea to solve traffic problem

digilocker is working very good for making indias digital infrastructure. i have one idea that i pitch in many platforms. we need one app that control all traffic related problems. every person who has driving license they can login and make account using driving license and this account shows all traffic related videos and content that everyone can learn traffic rules. when someone can’t follow traffic rules traffic police can able to generate e ticket so they can show this ticket in this app. for example if we break any rules and traffic police catch us they give 10000rs e ticket using their mobile app then we can pay this money using g pay or upi. we can get back 7000rs in same upi when we give app base exam. that every time improve our traffic rules knowledge. if we got e ticket multiple time then license will cancel. so everyone follow traffic rules strictly. using this app we can analyze where people not following traffic rules. we do more and more things using this app. it is also stop corruption that traffic police usually doing.
i don’t know we can make this kind of app or not but this is my idea to make india more digital we need this kind of digital infrastructure to solve india’s biggest problem.
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OTP issue while Login

Hi, I tried to login to digi locker account so I have entered the security pin and then generated OTP, I have received OTP to my number and then in first attempt it said invalid transaction so I waited for 2min and clicked on Resend and then
received it again still it says Invalid transaction I don't know what's the issue, although entering the valid OTP received though SMS why it says invalid, I was frustrated and clicked verify multiple times and the account was blocked temporarily for an hour. These kind of issues are the one which frustrate the use most that too during a critical time when he/she wants to verify their document urgently.
Please verify this issue and resolve it accordingly.
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