Very misleading
I purchased a yearly myKidzDay membership after being shown an impressive demo by Kelly, who made the app sound professional and supportive for childcare providers. Once I started using it, I quickly realized the app did not function as presented. It was limited in features, not user-friendly, and my daycare families disliked it.
Kelly mentioned that their team would help set everything up, but I ended up doing it all myself. I have call logs and messages showing she did very little, despite claiming she invested her time. When I reached out within just two days to request a refund — or even a partial one — she said she would “check with the board.” It became clear this was just a delay tactic, since she herself makes the decisions. She never followed up.
I reached out politely multiple times by voicemail and text, but instead of professionalism, I was told I was “harassing” her. It’s clear this company is not interested in true customer satisfaction — it was easy money for them once payment was made.
If you value honesty, transparency, and good support, I strongly suggest looking elsewhere. myKidzDay is not what it appears to be.
Kelly mentioned that their team would help set everything up, but I ended up doing it all myself. I have call logs and messages showing she did very little, despite claiming she invested her time. When I reached out within just two days to request a refund — or even a partial one — she said she would “check with the board.” It became clear this was just a delay tactic, since she herself makes the decisions. She never followed up.
I reached out politely multiple times by voicemail and text, but instead of professionalism, I was told I was “harassing” her. It’s clear this company is not interested in true customer satisfaction — it was easy money for them once payment was made.
If you value honesty, transparency, and good support, I strongly suggest looking elsewhere. myKidzDay is not what it appears to be.
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Terrible
Terrible! The app closes out and shuts down and will not let me put in my staff pin!!!
Love !
I switched over from writing daily reports to using this app and I absolutely love it. The parents love it as well. It makes everything so simple.
Great for both parties
This app makes it easier on directors as well as parents to stay in contact with updated throughout the day.
User Friendly and Efficient
It makes my day as a provider so much smoother and easier. Parents can check in on their kiddo without disrupting the days schedule and we can cut down on lengthy pick ups and drop offs because everything gets communicated in real time!
