An unknown error has occurred
Get used to seeing this phrase, as you will see it a lot when you try to log in. Restarting your phone doesn’t make any difference and you just have to wait for an indeterminate amount of time until it is miraculously fixed.
The option to purchase your child’s record is just as bad, £37.50 for a memory stick, plus £5.60 shipping that they send out in a tiny Jiffy bag with a first class stamp that isn’t sufficient postage so you have to waste your time collecting / paying the extra.
This app is run by the same people as the nursery my children went to (nursery was fab), so we had no choice but to use it, but others are far better to use and far better value for the end product.
The option to purchase your child’s record is just as bad, £37.50 for a memory stick, plus £5.60 shipping that they send out in a tiny Jiffy bag with a first class stamp that isn’t sufficient postage so you have to waste your time collecting / paying the extra.
This app is run by the same people as the nursery my children went to (nursery was fab), so we had no choice but to use it, but others are far better to use and far better value for the end product.
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Keeps crashing and not updating
Every time I click the app recently it crashes and chucks me off so I cannot access it at all. Before this, the nursery were updating the profile daily however I could never see what they were posting! Not great unfortunately.
Not updating
My sons nursery update his profile daily. It’s been three weeks and still they haven’t shown on my page? Is there a way of fixing this?
No longer working
Whether I try and log in or request a new password, it just says ‘an unknown error has occurred’. We’ve tried deleting the app and reinstalling but nothing seems to work.
It’s been 2 months and there has been no fix. It’s so angering because we are missing out on seeing our sons activities at nursery. Same issue plagues my husband. We are really gutted and annoyed.
It’s been 2 months and there has been no fix. It’s so angering because we are missing out on seeing our sons activities at nursery. Same issue plagues my husband. We are really gutted and annoyed.
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Adorable & Amazing 🤩
Such a great app to watch my child grow up into a man from a .
