MyLink My Zone User Reviews

Name: MyLink My Zone
Rating: 4.3 (307 reviews)

MyLink My Zone

China Mobile Hong Kong Company Limited

🌟 Lifestyle

📊 Productivity

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Horribly designed UI

Better scrap so many useless features and simplify

jajajwjwje

2 months ago

Response from developer

Thank you for your feedback. To accommodate diverse user preferences, we provide multiple interface options, including a 'Minimalist Version' which can be selected by clicking the toggle at the top of the login page for a more streamlined experience. MyLink remains committed to ongoing optimisation and enhancement of our services.

實惠

非常好的優惠

劉偉志 Simon Lau

6 months ago

垃圾

中移動垃圾連個app都一樣垃圾，按增值鍵後跳轉一直都白屏

terrencelang

7 months ago

Response from developer

抱歉得悉您在增值過程中遇上的情況，希望您可以把手機號碼及錄屏透過電郵發送至cs_MyLink@hk.chinamobile.com，以作進一步跟進及了解，謝謝。

Too much advertising!!

The entire apps are full of ads, very difficult to navigate!!

Since the update, the "talk time in minutes" is no longer display in the Apps for pay as you go customers , users need to know the remaining minutes that are available!!!
Hence all other mobile Apps display the remaining minutes .

Please fix the Apps to include minutes for pay as you go customer, otherwise you will lose the entire tourist market in HK.

salsa bunny :)

8 months ago

你们真的好

asd168onm

9 months ago

Response from developer

感谢您的5星评分支持, 我们会继续努力, 请多多推荐朋友来下载MyLink!

Payment

Not easy to find the payment method

Eddie LKK

10 months ago

广告太多

太烂了

vingzheng

a year ago

Response from developer

感谢您的意见，目前MyLink页面中观看广告获得额外激励积分奖励需用户点击后才会打开。为进一步了解您的反馈，希望您能将具体意见及截图发送至MyLink邮箱cs_MyLink@hk.chinamobile.com，谢谢。

Worst product

Why would a company name their app with a nonsense phrase that doesn’t even contain their official name? Instead of calling it “China Mobile HK”, it’s MyLink - who would’ve guessed? I don’t know if there’s even a product team behind this. If there is, y’all should be ashamed of your work.

SwimmingBroccoli

a year ago

Response from developer

Thank you for your feedback. We have forwarded your comments to our internal team. If you have any other feedback or comments regarding your user experience, please feel free to send to MyLink email at cs_MyLink@hk.chinamobile.com. Thank you.

Terrible UX

You cannot find the page where you can manage the roaming settings but you can but a Costco membership. It makes zero sense for a telco app

Vdario

a year ago

Response from developer

Thank you for your valuable feedback. I apologize for the inconvenience caused. If you have any specific feedback or comments regarding your experience, please feel free to send to MyLink email at cs_MyLink@hk.chinamobile.com.

Terrible Design

Honestly speaking, this is one of the worst mobile designs as a utility app. Simple is beauty is the rule of thumb for mobile app designs. This stupid app just flushed load of unrelated features like games in the UI and forgot what user needs the app for ~ status of the account and info for plans!

ReadyPlayerOneHundred

a year ago

Response from developer

Thank you for your feedback, and we apologise that the design did not meet your expectations. If you have any further specific suggestions or ideas, please do not hesitate to let us know. Please feel free to send to MyLink email at cs_MyLink@hk.chinamobile.com.

我的my link账号无法登录

旧版本用邮件登录不是挺好的吗？现在我的储值卡停止服务了，无法发送验证码登录账号。以前还可以用邮箱验证码登录

你的城市温暖吗

a year ago

垃圾开发者

注册需要严重短信，根本点击不了。傻子开发的吧

新屋村民

a year ago

Response from developer

抱歉得悉您遇上的情況，希望您可以將遇上問題的詳情、錄屏及號碼發送到MyLink電郵 cs_MyLink@hk.chinamobile.com，令我們可以作進一步瞭解及跟進，謝謝！

No star if possible

My first ever review is giving to this worst app I used ever! The monthly data package is $38, but it ALWAYS overcharges me. And every top up need to be a set amount which lead you to endless re-subscription to their spam data package!😤 Also no network signal at TST and Austin station at all. Moreover, app loading us slow, and super passive response after feedback to customer service. Overall: terribly disappointing! 👎 nothing worth praising, therefore no star if possible

afghbvbnm

2 years ago

Very buggy and slow

Very buggy and not straightforward at all. Wasted a lot of time to load nothing.

Miu12345678

2 years ago

Worst telecom company ever

I would give a 0 star if I can. I purchased a service and resulted in accidentally cancelling my mainland China number! They didn’t even mention it on their app!! Called hotline and could not get it back. Says they need more investigation. Went to the stores and they couldn’t help. I think they should be sued one day.

mr. fukery