Can’t get the 7 day trial notice to go away
I purchased the full version and now I cannot access anything because the free trial notice won’t go away. The notice even acknowledges that I paid for the full version and yet, there’s no way to remove the notice to actually access the program.
Won’t Log In After Purchase
I’ll happily update if I can ever login. Purchased in app and credit card was charged. It says my trial has expired and I get a blue check mark where the “Buy” button used to be. I see others have had similar issues. I really liked the trial but if I can’t use it is worthless. It’s been over a week with no support response. Please fix!!!!! UPDATE: Developer contacted me and I sent my information… will update again when access is restored.
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Response from developer
Hello, apologies for a delay. Can you please share your registered email id ? So that we can take a look about the purchase and can do the needful. Thank you.
I got double charged for this app: on June 9 & June 11, 2023
The support page has been removed for this app! I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68. I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up. Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
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I got double charged for this app: on June 9 & June 11, 2023
The support page has been removed for this app! I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68. I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up. Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
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Defective App Don’t Buy
As others also have reported, after purchasing the full version of the app (for $26) it continues to limit you to a 7 day trial version that then expires. Two inquiries and requests for tech support remain unanswered.
I got double charged for this app: on June 9 & June 11, 2023
The support page has been removed for this app! I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68. I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up. Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
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I got double charged for this app: on June 9 & June 11, 2023
The support page has been removed for this app!
I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68. I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up. Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68. I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up. Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
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MyLitBag
Enjoyed the 7 day trial and purchased the app. Now cannot escape an endless loop of signing in, being asked to write a review & informed my 7-day trial has ended. Help!
I got double charged for this app: on June 9 & June 11, 2023
I was charged $26.68 on June 9th for this app. When I went to begin using it a few minutes ago, I got a pop up screen saying my trial account would expire in 4 days. I tried to “restore purchase” to make the pop up screen disappear but instead was just charged another $26.68.
I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up.
Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
I bought this app on June 9, 2023 for $26.68 to help me with keeping my motions and documentation in order only to have pop up window counting down the days until my trial version expires, and when I tried to close the pop up window, I was charged another $26.68 on June 11, 2023. Talk about padding “billable hours” LOL… If i don’t laugh I’ll just get my bp up.
Will the developers please fix this there billing issues? I read through previous reviews and comments and it appears there’s been ongoing billing problems with this app. I would like a refund please.
Show more
Won’t Log In After Purchase
I’ll happily update if I can ever login. Purchased in app and credit card was charged. It says my trial has expired and I get a blue check mark where the “Buy” button used to be. I see others have had similar issues. I really liked the trial but if I can’t use it is worthless. It’s been over a week with no support response. Please fix!!!!! UPDATE: Developer contacted me and I sent my information… will update again when access is restored.
Show more
Response from developer
Hello, apologies for a delay. Can you please share your registered email id ? So that we can take a look about the purchase and can do the needful. Thank you.
Won’t Log In After Purchase
I’ll happily update if I can ever login. Purchased in app and credit card was charged. It says my trial has expired and I get a blue check mark where the “Buy” button used to be. I see others have had similar issues. I really liked the trial but if I can’t use it is worthless. It’s been over a week with no support response. Please fix!!!!! UPDATE: Developer contacted me and I sent my information… will update again when access is restored.
Show more
Can’t get 7 day trial to go away
I’ve purchased the full program several times. The 7 day trial ended and it keeps popping but- and blocking my access. I can’t get to the program despite having purchased it. I reached -it to the developer and received no call or email and no information on what I can do to get this to work. Would love to use it. Loved the trial version. Loved the use I got after purchasing. But the next time I signed in I’m blocked by the 7 day trial ended window and the only option is to write a review. No option to purchase because I’ve already purchased. No way to get to settings. Would love some help.
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Response from developer
Hello, apologies for a delay. Can you please share your registered email id ? So that we can take a look about the purchase and can do the needful. Thank you.
A very handy application…
A very handy application - thank you.
Great
Great App
Not sold...
I love the concept for more than one reason. This app is so much easier to navigate through cases and documents than it would be with physical binders and authorities. It also helps maintaining a greener practice. I love that all of my documents can be easily accessed from one button and are in the same location. However, the tools are very touchy. Sometimes annotations or parts of annotations disappear. I need to be confident that the notes I take now will still be there for when I need to come back to them. The app is not user-friendly and there are many features that I just can’t figure out how to use productively or even at all.
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