Privacy: why is my school using a non-US company for health screening?
The App is not sending any invitation code to my email.
My Email
Absolutely Broken
Response from developer
Hello Ibrahim, I'm sorry that you're not able to log into the MyMedBot app. Please confirm with the administrators at the organization which invited you to use MyMedBot that they have your correct email address on file. If the email you enter into the app does not match the email address that your organization has on file, then you will not be able to log in. Hope this helps!
Notifications really?
Response from developer
Hi Dynamoswimer - Your organization decides how often you are reminded to fill in forms. We suggest you let them know or otherwise disable notifications on your phone.
Terrible
Response from developer
I’m sorry you’re having trouble getting setup. Our support team is more than happy to help. Please get in touch by emailing us at new-app@mymedbot.lu You might also find our support page useful: mymedbot.lu/app-user-guide
Great
Response from developer
Glad we talked! - Jacob
Notifications stopped working.
Response from developer
Thank you for letting us know. Get in touch with us by tapping: "What should I do if I experience a technical issue in the MyMedBot app" in the FAQ tab, and sending us a message. We will then make sure you start receiving push notifications again!
Notifications???
Response from developer
Hi Tamar B C - thank you for letting us know about your issues. Get in touch with us by tapping the second to last question in the FAQ tab in the app. That way we can help troubleshoot your issue and make sure your notifications start working again! We would also be keen to see how the "yes or no" questions display on your screen so that we can improve the interface. We look forward to hearing from you!
Improved with updates!
Response from developer
Thank you!
Covid Coordinator for a school
Response from developer
Thank you for the kind words. It is indeed our priority to make the app simple, reliable and secure. We are glad we can help your school reopen safely in these difficult times!
Works great!
Response from developer
Thank you! We are glad you are enjoying the app!
Was fine before
Response from developer
Hi Rhonda - Thank you for your feedback. We invite you to download the latest update where we have addressed your concerns. We increased the contrast and surface area of the "green" screen making it more visible from a distance than in the old app. Additionally, we made some of the text and buttons larger to improve accessibility. Let us know what you think :)
New update is not good
Response from developer
Thank you for taking the time to review our app. In the new update we made today in response to your feedback, we have made yes/no and single selection answers directly progress you to the next question once selected (instead of having to press next). This should save you at least one or two clicks! At the same time we are keeping the Review screen to help you make sure your responses are correct. We now also increased the size of the time-stamp and the readability of the "green" screen. Let us know your thoughts!
Does its job
I’m not a huge fan of the new update which makes the buttons smaller. Also the new “completed” alert is much worse. In my school, we often use the completed form screen to show faculty that we’ve done the form from a distance. Now that the completed screen is smaller, it makes it harder to see the green from a distance. I’d prefer the old screen instead.
Response from developer
Thank you for your comments. We invite you to download the latest update where we have addressed your issues. We increased the contrast and surface area of the "green" screen making it more visible from a distance than in the old app. Additionally, we made the buttons larger which should help with filling the form out. Let us know your thoughts!
Font size, notifications
1. Sort out push notifications. If I submit my form before being notified about it, I continue to be notified about my (now completed) form. The record for a single morning was six notifications for a completed form.
2. The font size of the questions and/or the layout of the questionnaire renders most questions illegible due to cut off text (yes, I can scroll, but why is a _half_ line cut off?). Font size should align with system font size settings, and text layout should take into account the length of the text — adjust the enclosing box to fit the text and shift checkboxes to align.
Response from developer
Hi Seth, thanks for your feedback! Regarding push notifications, once you complete a form notifications are turned off. If however, you miss a form from the previous day and you answer it right before the current day's form becomes available, you will be sent notifications to remind you to answer the current day's form. Regarding font size, we'll be releasing an update to the mobile app next week which fixes the issues you just described. Looking forward to hearing you feedback!
