MyMedBot User Reviews

Top reviews

Privacy: why is my school using a non-US company for health screening?

This is a Luxembourg-based company (not incorporated in the US). If you have a dispute over how they use your data, you have to go to Luxembourg, according to their agreement. So why is my school asking students to share health info with them???

The App is not sending any invitation code to my email.

Unfortunatelly the App is not sending any invitation code to my email. I checked all possible mailboxes including junk. Useless.

My Email

This app would not let me put in none of my emails. And when one of them finally worked it told me it would send a verification code to my email, and it never sensed. I looked in my spam emails, and in my inbox. No wonder this app is a 3 star. Unacceptable

Absolutely Broken

I just got this app and when I entered in my email and clicked ok I did NOT receive a single email! I waited a long time and got nothing. I even re-entered my email many times but I didn’t get an email. This app is broken and I cannot use it for that reason.

Response from developer

Hello Ibrahim, I'm sorry that you're not able to log into the MyMedBot app. Please confirm with the administrators at the organization which invited you to use MyMedBot that they have your correct email address on file. If the email you enter into the app does not match the email address that your organization has on file, then you will not be able to log in. Hope this helps!

Notifications really?

The notifications are never ending. In an hour I received 7. There’s no way to change the frequency or anything. It’s just obscene. The organization shouldn’t be able to control the notifications on my phone.

Response from developer

Hi Dynamoswimer - Your organization decides how often you are reminded to fill in forms. We suggest you let them know or otherwise disable notifications on your phone.

Terrible

Difficult to set up

Response from developer

I’m sorry you’re having trouble getting setup. Our support team is more than happy to help. Please get in touch by emailing us at new-app@mymedbot.lu You might also find our support page useful: mymedbot.lu/app-user-guide

Great

Jacob the CEO is great

Response from developer

Glad we talked! - Jacob

Notifications stopped working.

The notifications no longer work on this application as of two updates ago. Previously never had issue with it.

Response from developer

Thank you for letting us know. Get in touch with us by tapping: "What should I do if I experience a technical issue in the MyMedBot app" in the FAQ tab, and sending us a message. We will then make sure you start receiving push notifications again!

Notifications???

I want to go back two versions to when all the Yes and No responses were in the same exact spots and I actually GOT NOTIFICATIONS. I have to do this by a certain time each day and although I allow all notifications on my phone, I get no more reminders. Please fix!

Response from developer

Hi Tamar B C - thank you for letting us know about your issues. Get in touch with us by tapping the second to last question in the FAQ tab in the app. That way we can help troubleshoot your issue and make sure your notifications start working again! We would also be keen to see how the "yes or no" questions display on your screen so that we can improve the interface. We look forward to hearing from you!

Improved with updates!

Latest updates improve font size and speed of submitting answers. Makes the quick daily task more manageable.

Response from developer

Thank you!

Covid Coordinator for a school

This application has been invaluable for our school. It is easy to use and the questions are easily tailored to our community and can be updated. The app is reliable and has not had any errors/tech issues in the two months we have been using it. I would highly recommend MyMedBot based on cost, usability and ease of implementation.
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Response from developer

Thank you for the kind words. It is indeed our priority to make the app simple, reliable and secure. We are glad we can help your school reopen safely in these difficult times!

Works great!

Simple layout, easy in the eyes and responsive. Reminders are helpful when my day gets going and I have forgotten.

Response from developer

Thank you! We are glad you are enjoying the app!

Was fine before

Disappointed with the new very light colors on white background makes it harder to read and strains my eyes. Then add increased font size with scrolling. The format design and layout previously was so much better and made it easy to use early mornings when this is being submitted. Our school drop off we need to show the green accepted app page and they all have a hard time seeing it and come close to the car to view it. Before it was easy to see the green off of the blue background. So much for social distancing.
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Response from developer

Hi Rhonda - Thank you for your feedback. We invite you to download the latest update where we have addressed your concerns. We increased the contrast and surface area of the "green" screen making it more visible from a distance than in the old app. Additionally, we made some of the text and buttons larger to improve accessibility. Let us know what you think :)

New update is not good

New update (noticed it this morning) has more steps to answer the same questions and they REMOVED the date and time in which the form was completed which defeats the purpose. Bad design, go back to previous version.

Response from developer

Thank you for taking the time to review our app. In the new update we made today in response to your feedback, we have made yes/no and single selection answers directly progress you to the next question once selected (instead of having to press next). This should save you at least one or two clicks! At the same time we are keeping the Review screen to help you make sure your responses are correct. We now also increased the size of the time-stamp and the readability of the "green" screen. Let us know your thoughts!

Does its job

Easy enough to use from a student’s perspective. It works well for my school.
I’m not a huge fan of the new update which makes the buttons smaller. Also the new “completed” alert is much worse. In my school, we often use the completed form screen to show faculty that we’ve done the form from a distance. Now that the completed screen is smaller, it makes it harder to see the green from a distance. I’d prefer the old screen instead.
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Response from developer

Thank you for your comments. We invite you to download the latest update where we have addressed your issues. We increased the contrast and surface area of the "green" screen making it more visible from a distance than in the old app. Additionally, we made the buttons larger which should help with filling the form out. Let us know your thoughts!

Font size, notifications

Basically, from the student perspective, this app works okay. But… Teo things would render the experience much, much better:
1. Sort out push notifications. If I submit my form before being notified about it, I continue to be notified about my (now completed) form. The record for a single morning was six notifications for a completed form.
2. The font size of the questions and/or the layout of the questionnaire renders most questions illegible due to cut off text (yes, I can scroll, but why is a _half_ line cut off?). Font size should align with system font size settings, and text layout should take into account the length of the text — adjust the enclosing box to fit the text and shift checkboxes to align.
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Response from developer

Hi Seth, thanks for your feedback! Regarding push notifications, once you complete a form notifications are turned off. If however, you miss a form from the previous day and you answer it right before the current day's form becomes available, you will be sent notifications to remind you to answer the current day's form. Regarding font size, we'll be releasing an update to the mobile app next week which fixes the issues you just described. Looking forward to hearing you feedback!

bad

they make you accept to the collection of your personal data.

Good app.

This is a fine app. I sent the developers a question via their website. The CEO called me back a week later (would be 5 stars if sooner, but how often do you get a call? I’d give 4.5 stars if possible). Note to users with kids in multiple schools: make sure all schools use the same email address for all your kids to show up in the app. I learned that the hard way :-).
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