iX500 users helpful info
I have an iX500 and the ScanSnap Home app does not support this model. No worries for me though. On a computer, I set up my iX500 to work on WiFi then configured it to “scan to file” with the destination folder on gdrive or any cloud drive.
Now when I put in a doc and hit scan, I just use my phone to navigate to the cloud drive I set it to and I have my scanned PDF.
You only need to set the scanner up once on a computer via USB. After that, just put the scanner anywhere in your house and scan a document. Goes to the cloud drive every time which you can get to via your mobile device.
In other words: Ditch these lame apps from the store. They are worthless.
Now when I put in a doc and hit scan, I just use my phone to navigate to the cloud drive I set it to and I have my scanned PDF.
You only need to set the scanner up once on a computer via USB. After that, just put the scanner anywhere in your house and scan a document. Goes to the cloud drive every time which you can get to via your mobile device.
In other words: Ditch these lame apps from the store. They are worthless.
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Response from developer
ScanSnap Home for PC is compatible with the ScanSnap iX500. The software applications are not available for macOS Sequoia 15 or later. For Technical Support, please search for “PFU RICOH Global Support contact” on Google and contact the Technical Assistance Center, located in your region. We look forward to hearing from you! Hours of operation are Monday to Friday, 5am to 5pm Pacific Time
Ix500 user?
Which app should i use after May 2025? I’m using ix500.
Also Google drive upload is broken….
Also Google drive upload is broken….
Disconnects
I scan 100% times using my phone and this app. For most part of last decade, that has worked with minor glitches but now this feature has developed a glitch that makes the scanner completely useless for me.
Need “select all” feature
After scanning in 10 or more documents, I have to select each file one at a time and then send all 10 files to Apple files app so that I can send all 10 files at one time to my Mac via “air drop”. 1. Can you add a “select all” files feature so I don’t have to select one at a time? 2. Can you add a “select all” files and send all selected files via “air drop” at once so I don’t have to send to Apple files app first?
My model is ix500 so I cannot use ScanSnap Home, please add select all feature to this ScanSnap mobile app that I’m writing this review for.
My model is ix500 so I cannot use ScanSnap Home, please add select all feature to this ScanSnap mobile app that I’m writing this review for.
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Response from developer
ScanSnap Home has the features you’re looking for. For assistance, please visit our website below and contact our Technical Assistance Center based on the region where you’re located. We look forward to hearing from you! https://www.pfu.ricoh.com/global/scanners/contacts/
Need “select all” feature
After scanning in 10 or more documents, I have to select each file one at a time and then send all 10 files to Apple files app so that I can send all 10 files at one time to my Mac via “air drop”.
1. Can you add a “select all” files feature so I don’t have to select one at a time?
2. Can you add a “select all” files and send all selected files via “air drop” at once so I don’t have to send to Apple files app first?
1. Can you add a “select all” files feature so I don’t have to select one at a time?
2. Can you add a “select all” files and send all selected files via “air drop” at once so I don’t have to send to Apple files app first?
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