Please add Kenucky Utilities
My electric service provider, Kentucky utilities/KU provides ‘mymeter’ to all of their customers and is not on the list inside this app to access. Please add.
Bill not showing up
I’ve been using this app for the last 3 years and for whatever reason, the last couple months, my bill isn’t showing up on the app so I’m forced to go on my computer and go to the website where I have to look at a copy of my bill then make a payment with how much that says instead of it just letting me pay it on the app and there isn’t anywhere that says the app needs updated.
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Crashing
Can’t pay my bill when the app keeps crashing, won’t let me login
Still doesn’t work right
Latest update launches app but get an error message saying it can’t start the app.
Fix the app!!!!
The app hasn’t been working for 2 days fix the app!!!!!!
Unusable
I have been trying to get in but app just crashes all the time!
Dont update
I updated the app because it needed updating. Now I’m not able to access the app at all. Every time i open it, it shuts it down immediately. Please fix.
Not working
Not working
Latest does not launch
The latest update starts and immediately stops. Hard to pay my bill with it.
Useless
you literally can’t do a single thing in this app. don’t know the purpose of having an app if you cant do anything in it
Can’t Access My Utility
I just downloaded this application today as my local utility company just switched to using it and for whatever reason when I select my utility in the app, which is Des Moines Water Works I am greeted with a message that says “App Store App Available A dedicated app for this utility exists in the App Store. Would you like to be sent there now?” When I click, yes, though I’m redirected to the App Store with an error saying that the app is not available in my region. Obviously that shouldn’t be the case because I live in Des Moines. My phone settings are all set to Des Moines but yet like I said, I’m getting this error and so I don’t know if maybe perhaps the app got revoked or what happened but again it’s just simply not available for whatever reason.
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Code?
Unintuitive! Where does one get the code needed to setup the login? Getting stuck at the front door was a deal breaker. Removed...
App Won’t Link to Utility Company
The app used to work flawlessly, but after a recent update, it no longer recognizes Sun Prairie Utilities as the utility company to link with in order to use this app's functionality.
It Doesn’t work
I can’t open the app
Problemas
I can’t open the application, it stops working, it won’t let me access the information
Bad!!
You can’t even pay on this app every update i hope it will change but never does hopefully this get fixed soon
Unable to use
I am unable to use the app. I can see the payment amount. I can see the usage but when I go to pay my bill, it says the payment URL is not supported not sure why this is happening, but unable to use the app, but would be awesome if it was working
its okay I guess
only thing i dont like about this that its bill pay feature doesnt work
Unusable
As someone who works on apps, the amount of bugs is awful. Borderline unusable
Literally can never pay, met with “Problem: Parameter name uriString”. Pops up for all events; trying to pay through any entrypoint, trying to set up auto pay, trying to access Wallet…
Can’t even pay. It also makes no sense that they say you can have auto pay on the app but you can’t do that online where it’s the only place I can pay.
Literally can never pay, met with “Problem: Parameter name uriString”. Pops up for all events; trying to pay through any entrypoint, trying to set up auto pay, trying to access Wallet…
Can’t even pay. It also makes no sense that they say you can have auto pay on the app but you can’t do that online where it’s the only place I can pay.
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Unable to use
I am unable to use the app. I can see the payment amount. I can see the usage but when I go to pay my bill, it says the payment URL is not supported not sure why this is happening, but unable to use the app, but would be awesome if it was working
