Very pleased
Been banking with them a few years very good bank very easy to deal with and the app is very good as well
First class
Their Customer service is top-notch , they have always treated us like family !!!
Member
Jose and Nicole have been wonderful! They are always available to answer any questions I have and to support me in all my banking needs.
Reader
Took 4 times before the check was read properly
Customer for many many years
The best bank around! Most friendly and helpful in the business!
Ridiculously hard to deposit checks
“Amount doesn’t match amount detected” message over and over. Sometimes I have to take checks outside for Natural light to get mobile deposit to work. After multiple attempts (sometimes 9-10) the deposit will go through.
Awesome app!!
I love how easy it is to use the app.
Highly recommend
So far. Very good
Transfer money on phone
This is wonderful!!!
Great app!
Great app and super easy to use.
Vice President Global Signs Inc
I’m a new customer and love the one on one service!!! Such wonderful customer service.
Thank you National Bank of Texas.
Thank you National Bank of Texas.
Mobile deposit
So very convenient...especially these days!
Great app
I love the new app.
Review
Great people to do business with. Lee is so very knowledgeable and takes care
Of our needs.
Barbara Gannon
Of our needs.
Barbara Gannon
Intro to e-banking
My first try at this....Nice!
Old app had a better view of accounts
Jpurselley
Mobile Deposits
It is a beating to get the app to accept the check photos. I had to take the front photo 4 times and the back 3 times. Yet all required elements were there and visible. I use 3 other bank apps. Each has strong and weak points, but depositing checks is kind of an important feature. Please fix this!
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Response from developer
Thank you for providing your feedback. We have made changes to fix this issue. If you continue to have problems please let us know by emailing us at nbtcustomersevice@nbt.bank
New app
Little leery about new app......but
it is great.. thanks. Be safe
Libby Swan
it is great.. thanks. Be safe
Libby Swan
