MyNISSAN app User Reviews

Customer Experience

Positive experience15.9% of reviews
Neutral21.2% of reviews
Negative experience62.8% of reviews

~ Based on 113 written reviews from the US App Store.

Is MyNISSAN app Safe?

MyNISSAN app appears mostly safe based on user ratings. AppsHunter Safety Score for MyNISSAN app is 81/100.

This assessment is based on 8,207 user ratings, with an App Store average of 4.0/5.

Is MyNISSAN app Legit?

MyNISSAN app appears to be a legitimate app. AppsHunter Legitimacy Score for MyNISSAN app is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Planned maintenance app down

Planned somthey say but no one told me , unable to
Use on octopus iog as planned maintenance that should of been completed at 16:00 is now 13:00 the next day . Absolutley diabolical. Now only way to charge car is at 33p instead of 4.5p

Shameless

How many other apps go down for maintenance these days? Especially those that charge a subscription. Zero access to feature, such as remote climate control, during that time.
Tries to get away with doing the minimum while charging the maximum, knowing you’re locked in if you own a Nissan.

Can’t login with password

Always pops up a security key / passkey / qr code dialog which you used to have to dismiss to enter a password which was irritating now you can’t even do that so can no longer log in. Terrible flow

Terrible

Terrible car and terrible app, how long does it take to do maintenance? Just far too long. No wonder Nissan is over £50 billion in the hole, will never buy another one again. Support is terrible and as soon as the car turns 3 years it just gives up. Never ever ever again.

Massive outage

I’m so disappointed with this app. If free it might be different but I pay for this. To be told there’s going to an outage for maintenance lasting a weekend that’s not good. But when that outage continues for 48 hours and still not up that’s a disgrace. I can’t set charging. I can’t review stats. I can’t lock the car or see what’s going on with it. Unacceptable for free, customer-changing when paid. I loved this car on so many levels but it will be back to BMW for me. Serious apology needed and pledge to have maintenance limit to 2 -4 hours not 4 days!
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No longer able to log in

They had a full weekend maintenance outage, and now it’s been lifted, it is no longer possible to log in again. So can’t tell charge level, location of vehicle, or indeed anything that you’d use the app for

Post free service poor

I am not paying for a service that intermittently works and fails to load if the car is charging or not. Forcing multiple refreshes. It takes so long to get feedback from the app.

Love it

All I need to manage my car!

Doesn’t work

I have just downloaded the app and it doesn’t allow me to even make an account as it says something about data migration!

Works well

Does what it says on the tin-nice to be able to double check that car is secure

Backwards and Incorrect

Pay for functions do not work and there is clearly no connection between the application and the car, dashboard lit up like a Christmas tree but the application says everything is okay

Infinite data migration

Have you guys got anyone who can code? I can’t access remote climate because it requires you to complete a data migration that’s been taking place for a few months now?

Nobby98

App sets random changing schedules that conflicts with Octopus go schedule. For example you can have all the charging schedules switched off on the app and in the car, but both app and car will set a schedule of 3.49 am to 5.15 am and stop the Octopus go schedule. Very frustrating and means I have to give this app a one star review.
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Keeps shutting down

See above

Rarely works

Not sure why but the app rarely works for me. Can never get it to start charging remotely.

The app is under maintenance for few weeks

I have installed the app many times but no luck,the app is under maintenance for last few weeks and still not done.

New update

Since the latest update the app keeps resetting when you try and use it.

Worst app ever

You try to log in and it comes up with a QR code or a key, I just want to log in with my password and get on with the spp

Doesn’t work🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️😱😱😱😱😱

Says I cannot add my new vehicle will not accept the vin no 🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ whats that all about. Great start to my relationship with my brand new qashki

Free Membership runs out the moment the 3 year car warranty does

Live maps , traffic , location services run out the day the 3 year car warranty expires. May as well use CarPlay from day one and forget the Nissan in car entertainment system