MYOB Acumatica User Reviews

Customer Experience

Positive experience5.9% of reviews
Neutral5.9% of reviews
Negative experience88.2% of reviews

~ Based on 17 written reviews from the US App Store.

Is MYOB Acumatica Safe?

Not enough ratings yet to assess MYOB Acumatica.

Is MYOB Acumatica Legit?

MYOB Acumatica appears to be a legitimate app. AppsHunter Legitimacy Score for MYOB Acumatica is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Invoices not sending

Our invoices said they were being sent but after 3 months I was wondering why I wasn’t being paid and it turns out MYOB never sent them out. MYOB deny any issues with their software even though we sat through hours of tech support that couldn’t get them to send again.

Unintuitive

For such a renounced company this app comes off as cheap and underdeveloped. Menus aren’t intuitive, units of leave are all over the place E.g When applying for leave units of leave available aren’t defined, is it hours, days or weeks available. Trying to find where the payslips are is a nightmare to begin with. The app does work but the user interface is just clunky and unintuitive.
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Accountant’s reviews

I am a qualified Accountant and I just don’t understand this Myob cloud business software. they launch too may similar products. it leads to a lot of confusion.
When I login I can see too many of my account under the same business name but it attached with 3 different serial number.
And very difficult for me to find my client linkage. Spending a lot of time trying to navigate the myob platform at the end is a total waste of time.
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Terrible

Worst app I’ve have used, only use cause employer makes me, absolutely terrible

Inventory

Can’t view inventory items via the app, so it’s pretty useless for me as I need to know how many of a particular item I have in stock when doing a quote.

Okay once you can get in

Some users outside of Australia experienced issues getting onto the app which unfortunately creates bad first impression for those users. Once logged in, relatively easy to use, good camera technology for taking pictures of receipts and real time updates to the desktop / cloud environment.

Login difficulties

Just making decision which accounting software to choose. This one unfortunately end up like worse right on the beginning.
Can’t login to mobile version. Connection with bank taking time as well compare to competition.

Non-functional

If your account has 2FA enabled with a full email address login it simply doesn’t work. It won’t allow you to login, claiming the username/password is wrong.

???

Any chance of making this work in larger format on an iPad? Not exactly on the road/user friendly

Response from developer

Hi dw_, thank you for your feedback. We recommend speaking with your MYOB Advanced Business Partner who should be able to assist with your inquiry. Thanks, Rebekah

Possibly the worst app ever.

Nothing works.

Response from developer

Hi miketrehy, we apologise that our mobile app hasn't worked for you in this instance. I just wanted to double check that you're a user of MYOB Advanced ERP not an MYOB AccountRight or MYOB Essentials user? If you are an MYOB Advanced user, you should be able to access the app by downloading the latest version. If you are an MYOB AccountRight or MYOB Essentials user, we recommend heading to their product's mobile app page MYOB Invoices and you should be able to access the app. Apologises for any confusion. Thanks, Rebekah

weird ?

i dont understand it - it should link to a my.myob and pick the ledger i want. does it work with account right plus? not enough detail and not self enabling

Response from developer

Hi Karlos V., thank you for your message. This app is for users of MYOB Advanced, the cloud ERP solution, not MYOB AccountRight. If you are an MYOB AccountRight user, please go to the MYOB Invoices page in the app store. We apologise for the confusion. Thanks, Rebekah

Don't get it

Don't get it. U need an account before even you install the app. And the account is not for MYOB

Response from developer

Hi raedna, thank you for letting us know and apologises for the issue you experienced accessing MYOB Advanced. You do need to be an MYOB Advanced ERP user with login details to access the app. If you do have login details, you should be able to access the app by downloading the latest version. Please note that this app is not for MYOB AccountRight or MYOB Essentials, please visit their app store page MYOB Invoices. Thanks, Rebekah

Log in

Won't let you log in!! Sign in button doesn't work

Response from developer

Hi Jodez2202_, we apologise for the issue you had logging into Advanced. I just wanted to make sure that you're a user or Advanced ERP, not an MYOB AccountRight or MYOB Essentials user? If you are, we recommend going to their page on the app store, MYOB Invoices to access these products. If you are an MYOB Advanced ERP user, you should be able to access the app by downloading the latest version. Thanks, Rebekah

Could not log in

how to log in?

Response from developer

Hi Rubyuan, we apologise for having trouble logging into the Advanced ERP mobile application. If you are an Advanced ERP user, by downloading the latest version of the app you should be able to access the application. There has been some confusion with the Advanced ERP app and MYOB AccountRight and MYOB Essentials app. If you are a user of these two products, we recommend going to their app store page MYOB Invoices. Thanks, Rebekah

Bad app, can't even login, what the hell is address mean?

Not good enough!

Safari & App soooo buggy!

Used safari on iPad & login drop down wouldn't work (tho other drop downs did work)... Decided to try iPhone app as didn't feel like getting laptop out... Couldn't login to app & got no error msg. FUmyob... Time to try Xero

Response from developer

Hi Pedroelperro, we're sorry that you have experienced issues accessing the MYOB Advanced mobile app. There has been some confusion with the Advanced ERP app and MYOB AccountRight and MYOB Essentials mobile app, so if you're trying to access these products' app, you can find it by searching for MYOB Invoices in the app store. If you are an MYOB Advanced user, we recommend downloading the latest version of the app as updates have been made. Thanks, Rebekah

Unusable at the moment

Crashes on login

Response from developer

Hi Johan, thank you for your feedback. We apologise that our mobile app hasn't worked for you in this instance. I just wanted to make sure that you're a user of Advanced ERP not an MYOB AccountRight or MYOB Essentials user? If you are a MYOB AccountRight or MYOB Essentials user, I recommend jumping over to their product's mobile app page MYOB Invoices to access the latest version. If you are an MYOB Advanced ERP user, please download the latest version which should work for you. Thanks, Rebekah.