MyPathway (v1) User Reviews

MyPathway (v1)
MyPathway (v1)
Advanced Digital Institute - Health

Customer Experience

Positive experience21.4% of reviews
Neutral3.6% of reviews
Negative experience75.0% of reviews

~ Based on 28 written reviews from the US App Store.

Is MyPathway (v1) Safe?

Not enough ratings yet to assess MyPathway (v1).

Is MyPathway (v1) Legit?

MyPathway (v1) is no longer available in the App Store. AppsHunter Legitimacy Score for MyPathway (v1) is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Horrifically out of date and unusable app

How did this company get a contract with NHS trusts? I can’t even log in. Not only does password autofill not work, they’ve disabled pasting into the input. I’ve entered my password manually twice and it’s definitely correct, yet the app won’t let me log in. I can log into the website with that same password fine. Ridiculous.
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Blank page

It turns blank page and dead end once only note option is selected.

Awful.

Worst app I’ve ever come across. More often than not, the app opens with a message saying something has gone wrong. When you can get your the login screen, it won’t access your stored password. It doesn’t list some appointments that I know are in place. What exactly is the point of this app? Why is it still so full of bugs after all this time?
Pathetic.
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Completely useless

What a waste of time. No Face ID, doesn’t allow autocomplete of passwords, simple basics missing. Links within the app often don’t work. Complete amateur mess. Developers should be ashamed of themselves. Not fit for purpose.

Can't Log in and therefore access services in time of need

Username and password are correct and account is registered.
App just keeps cycling back to log in screen.
No support to resolve from myPathway, ADI health or NHS!
What a waste of public funds, no wonder the NHS is broken

Don’t bother

If it was possible to give this a zero rating I would absolutely pointless. Clunky to use when you can log in but mostly you can’t. Absolutely no idea why one of my medical teams are pushing it’s use. Uninstalled.

Can’t log in

This is rubbish. I can’t log in using a secure password. Can’t use apple keychain as it doesn’t pick up the username/password field and can’t paste a password into the field. There’s no way I’m creating a login where I have to use a simple password so I can type it in manually.

Awful set up process

I work in IT and it’s just taken me 20 mins to figure out go to sign up and log in. Why can’t I register in the app? Why doesn’t it allow email and password to be autofilled l, or even copy and pasted? Why has it not been updated in 11 months.

Keeps logging me out

The app keeps logging me out, so I have to re-authorise. Logging in is almost impossible as the text fields don’t allow you to select them (keeps focusing off page - glitchy) and you can’t paste usernames and passwords. The interface for the questionnaires are terrible (too small) and overly complicated. Great idea and useful for seeing referrals and progress, however I’m not keen on how much the NHS is pushing this app when the basic functionality doesn’t exist and doesn’t seem to be updated regularly.
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How bad can an app be.

This is a pile of. Why does the NHS insist on wasting money with different apps I now have 6, 3 different ones for my GP surgery alone. All of which do what the NHS app and that is tell me when my appointment is. The questionnaires are written in such poor English you have to read three times and are also leading with limited answer. This app offers nothing a website can do. I am not sure the developer is still in business as their support email bounces back when I tried to send feedback.
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Terrible

App never loads.
Crashes on log in screen.
Just gives a list of past and upcoming hospital appts. Nothing useful about this app.

Personal review

I’ve no experience of using this App. previously, having dealt previously directly through my local GP
I can only hope this facility constitutes a more urgent way f receiving an early appointment in this case, as I have a very painful knee caused by a fall last Xmas , which has not responded to the treatment of painkillers, X-ray at the Hallamshire Hospital, and Cortisone injection administered by my GP - Dr, Michael Taylor.
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Very Useful

Great and convenient app

Poor usability

Awful, clunky. The fact I’m forced to use this by health services is incredibly annoying

Terrible

Finally got the download, Gp referral April, consultant decided on appropriate person referral beginning of June but nothing added since. Logging in again-blank screen. Friend with similar issue 5 weeks from referral to consultant appointment and expected surgery before April 2022. No information re the app from either GP.
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Really like

I really like the app and use it daily to check on appointments etc. but since yesterday 04/10 the app won’t load. It comes up with a message something is wrong, I have reinstalled it but the problem is still there please can someone look into it

Convenient but why?

Why do I have a 3rd NHS app now?

Unable to login

Just updated on ipad,now unable to login.

Absolutely Useless

Logs you out, then it won’t let you back in, stating username and password are incorrect even though they’re the saved ones in my password vault! Useless!

My Pathway

What a Great Idea for keeping in touch and keeping any information up to date. Amazing!