myPioneer Personal Assistant

myPioneer Personal Assistant

by Pioneer Federal Credit Union

504 ratings
13 reviews
Free

Details

  • Released
  • Updated
  • December 4, 2017
  • November 21, 2024

Features

myPioneer Personal Assistant screenshot #1 for iPhone
myPioneer Personal Assistant screenshot #2 for iPhone
iphone
ipad
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About

Securely connect with trusted professionals through face-to-face video chats. Conduct business, share documents, review contracts, and provide approvals all within one simple tool, making communication efficient while on the go.

Secure video chat
Face-to-face communication
Content sharing
Document upload
Contract review
Digital approvals
Agreement signing
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What users say

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What's New in myPioneer Personal Assistant

1.1.819

November 21, 2024

Improved flow and bug fixes

User reviews

Polite and great service

This team is the best and hv helped me out

Does not work consistently

I’m always having trouble signing in or getting it to work properly

Won’t work

Does not work

App states I’m in a call when that clearly isn’t the case

As stated in the title. And since there’s no support link, I have no idea how to troubleshoot it.

Terrible App. Makes banking managing my auto loan a Nightmare.

I have an auto Loan with PFCU that I’ve had for about 4 years. This app hasn’t improved AT ALL. Trying to make a payment requires a ridiculous run around in steps if you don’t bank with them as well. Then you get to where you should be able to make a payment, BUT it has a minimum payment set of $2,000! How many of us are making $2000 payments on a recurring basis?!
TWICE I had to call and set up automatic payments and then you can’t even VIEW these on the app. You can’t edit. Remove info. You have to call, and wait, again, to make any changes at all to your scheduled payment and you have to do it at least 3 days in advance.
I will likely never get another loan with them all because of the terrible App quality and function.
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Developer apps

User experience

🐞

Reported Bugs

7 issues

Login issues

Bug

App not working properly

Bug

App incorrectly indicates user is in a call

Bug

Minimum payment amount incorrectly set

Bug

Inability to view or edit scheduled payments

Bug

App disconnects frequently

Bug

Queue for support is not connecting

Bug

Requested Features

4 requests

Support link for troubleshooting

Feature

Improved app functionality for non-PFCU customers

Feature

Ability to view and edit scheduled payments within the app

Feature

Option to set recurring payments that are visible/editable in the app

Feature

FAQ

What does myPioneer Personal Assistant do?

This app allows you to securely connect with trusted professionals through face-to-face video chats. You can conduct business, share educational content, upload documents, review contracts, and provide digital approvals and signatures.

What are the key features of this app?

Key features include secure video conferencing, personal face-to-face communication, content display by professionals, document and image uploads, contract review, and the ability to provide approvals and sign agreements digitally.

Is there a cost to use myPioneer Personal Assistant?

Based on the provided information, the app is free to use. However, data service charges may apply through your wireless carrier.

What kind of professionals can I connect with using this app?

The app is designed for secure interaction with 'professionals you trust.' While not explicitly listed, this implies a range of service providers with whom you have an established relationship.

How does this app improve communication with professionals?

It offers a safe, enjoyable, and effective way to communicate by enabling face-to-face video interactions, document sharing, and secure transaction capabilities, all while you are on the move.