Comprehensive
Bug needs fixing
Great help
This is game changing
Not what I expected
Response from developer
We are so sorry to hear you have had to deal with an abuser, it's not right and you deserve to be safe. We are also very sorry the app was not helpful for you. It should have been validating and we apologize that wasn't your experience. One of the first questions in the app is if you are concerned about your own relationship or if you are looking to support a friend/family member experiencing abuse. It's sounding like you may have accidentally selected the friend/family option and then weren't getting the questions about you. Please email us at info@myPlanApp.org with any feedback about how we could make the questions more clear or useful or if you want to participate in future testing as one of our survivor advisors.
I can't get past the screen with demographic questions
Response from developer
We are so sorry for the bug you encountered! We try our best to squash bugs as soon as they are discovered or reported. I believe the bug you encountered has been located and fixed. We would greatly appreciate if you would consider updating your review (5 stars please!). In the future please contact us at info@myPlanApp.org with any tech issues and we will address.
Videos
Response from developer
Thank you for this feedback! The app did not autoplay videos for any of our testers so we will revisit the code and ensure this is turned off regardless of your device/browser/youtube settings. We would greatly appreciate if you would consider updating your review (5 stars please!). In the future we would appreciate if you would contact us at info@myPlanApp.org with any tech issues and we will work quickly to address.
