myPromiseHealthPlan Mobile User Reviews

myPromiseHealthPlan Mobile

Luminare Health Benefits, Inc

💪 Health & Fitness

🏥 Medical

Top reviews

Most Recent Highest Rated Lowest Rated

Crashing website

Hard to get into . No real information is given in this app it’s trash

Zips jb

4 months ago

Can’t login

My pin is accepted but it takes too long and never loads properly

narutosonicxpokemon

5 months ago

Response from developer

Please reach out to us at MobileHB@hlthben.com with the user ID and email address associated with the account so we can work to resolve this issue for you. Sincerely, Kylene N.

Disappointing

All costs went up!

Kristygarrett

5 months ago

Response from developer

Hi Kristy, if you are experiencing an issue with the mobile app I would love to help resolve this for you. Please reach out to me at MobileHB@hlthben.com with the user ID and email address associated with your account. Sincerely, Kylene N.

Difficult to login

Password isn’t saved. Have to fill in everything even though I’ve asked that the app remember the browser/trust the browser and phone. No Face ID. Cumbersome and tedious. And now it won’t take a review b/c it says all the nicknames are taken.

Dig hghuggg

6 months ago

Response from developer

I'm sorry you are experiencing issues. If you create a PIN, and have biometric recognition enabled on your device, it will automatically log you in to the app. To create a PIN, click on the hamburger menu at the top left. If you are still having issues, please reach out to me with the user ID and email address associated with your account so we can get this resolved. Email me at MobileHB@hlthben.com. Sincerely, Kylene N.