myPromiseHealthPlan Mobile

myPromiseHealthPlan Mobile

by Luminare Health Benefits, Inc

0 ratings
4 reviews
Free

Details

  • Released
  • Updated
  • January 11, 2024
  • October 31, 2025

Features

myPromiseHealthPlan Mobile screenshot #1 for iPhone
myPromiseHealthPlan Mobile screenshot #2 for iPhone
myPromiseHealthPlan Mobile screenshot #3 for iPhone
iphone
ipad
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About

Manage your health benefits on the go with this app. Access your claims status, deductible information, and ID card. Find doctors and contact customer service easily.

Check claims status
View deductible and out-of-pocket maximum
Access ID card
Find a doctor
Contact customer service
View family member benefits
Show original description

What's New in myPromiseHealthPlan Mobile

6.0

October 31, 2025

Update to Login process to handle Multi-factor login

User reviews

Crashing website

Hard to get into . No real information is given in this app it’s trash

Can’t login

My pin is accepted but it takes too long and never loads properly

Response from developer

Please reach out to us at MobileHB@hlthben.com with the user ID and email address associated with the account so we can work to resolve this issue for you. Sincerely, Kylene N.

Disappointing

All costs went up!

Response from developer

Hi Kristy, if you are experiencing an issue with the mobile app I would love to help resolve this for you. Please reach out to me at MobileHB@hlthben.com with the user ID and email address associated with your account. Sincerely, Kylene N.

Difficult to login

Password isn’t saved. Have to fill in everything even though I’ve asked that the app remember the browser/trust the browser and phone. No Face ID. Cumbersome and tedious. And now it won’t take a review b/c it says all the nicknames are taken.

Response from developer

I'm sorry you are experiencing issues. If you create a PIN, and have biometric recognition enabled on your device, it will automatically log you in to the app. To create a PIN, click on the hamburger menu at the top left. If you are still having issues, please reach out to me with the user ID and email address associated with your account so we can get this resolved. Email me at MobileHB@hlthben.com. Sincerely, Kylene N.

Developer apps

FAQ

What can I do with myPromiseHealthPlan?

myPromiseHealthPlan allows you to manage your health benefits on the go. You can check claim statuses, view your deductible and out-of-pocket maximum, access your ID card, find doctors, and contact customer service.

Is myPromiseHealthPlan free to use?

Yes, myPromiseHealthPlan is available for free download and use. There are no costs associated with accessing your health benefits information through the app.

Does myPromiseHealthPlan have ads?

No, myPromiseHealthPlan does not contain advertisements. Users can manage their health benefits without interruption from ads.

What devices does myPromiseHealthPlan support?

myPromiseHealthPlan is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

How often is myPromiseHealthPlan updated?

The app was last updated on October 31, 2025, with version 6.0. This indicates a commitment to regular updates and improvements for users.

Can I view my family's benefits on myPromiseHealthPlan?

Yes, myPromiseHealthPlan allows you to view each family member’s information and benefits. You can also filter claims by family member name and type for easier management.

How do I find a doctor using myPromiseHealthPlan?

The app includes a feature to find a doctor, allowing you to easily locate healthcare providers within your network. This helps you access the care you need conveniently.

What is the age rating for myPromiseHealthPlan?

myPromiseHealthPlan has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content.