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myPromiseHealthPlan Mobile

myPromiseHealthPlan Mobile

by Luminare Health Benefits, Inc

265 ratings
9 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
January 11, 2024
Updated
October 17, 2026

Features

Developer

Luminare Health Benefits, Inc
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myPromiseHealthPlan Mobile screenshot #1 for iPhone
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myPromiseHealthPlan Mobile screenshot #3 for iPhone
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ipad
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📦~ in 6 months
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About

Manage your health benefits on the go with this app. Access your claims status, deductible information, and ID card. Find doctors and contact customer service easily.

✓Check claims status
✓View deductible and out-of-pocket maximum
✓Access ID card
✓Find a doctor
✓Contact customer service
✓View family member benefits
Show original description

What's New in myPromiseHealthPlan Mobile

6.2

October 17, 2026

Fix for crash after latest iOS update

User reviews

Most RecentHighest RatedLowest Rated

App Doesn’t Work Currently

App nonfunctional as of 10/2026.
JJohnnnn312

Response from developer

We're sorry to hear about the difficulties you experienced with the app. Our team has resolved the issue, and the updated version is now available for download. Thank you for your patience while we worked on a solution. If you continue to encounter any issues, please contact us at MobileHB@hlthben.com so we can help. Sincerely, Kylene N.

Won’t launch

App won’t launch. Crashes immediately
LLo28.11

Response from developer

Thank you for reaching out, and we apologize for the inconvenience. We've implemented a fix, and the updated version of the app is now available for download. If you have any further concerns, please reach out to us at MobileHB@hlthben.com. Thank you for your patience. Sincerely, Kylene N.

Non functioning app

Worst experience ever. App is working, always showing error
BBatra@12

Response from developer

We’re happy to let you know that the app issue has been resolved. Please update your app to the latest version and try again. If you continue to experience any problems, please contact us at MobileHB@hlthben.com and we’ll be happy to assist. Sincerely, Kylene N.

Won’t sign in

As other users have stated, it goes to “404 not found” after signing in and cannot access anything
DDmoneydan

Response from developer

We’re happy to let you know that the app issue has been resolved. Please update your app to the latest version and try again. If you continue to experience any problems, please contact us at MobileHB@hlthben.com and we’ll be happy to assist. Sincerely, Kylene N.

App has not worked in months

The app will allow me to sign in but then I will have an error message when it tries to open the page after the multifactor login.
JJDoodle1234

Response from developer

We’re happy to let you know that the app issue has been resolved. Please update your app to the latest version and try again. If you continue to experience any problems, please contact us at MobileHB@hlthben.com and we’ll be happy to assist. Sincerely, Kylene N.

See 4 more reviews

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FAQ

What can I do with myPromiseHealthPlan?

myPromiseHealthPlan allows you to manage your health benefits on the go. You can check claim statuses, view your deductible and out-of-pocket maximum, access your ID card, find doctors, and contact customer service.

Is myPromiseHealthPlan free to use?

Yes, myPromiseHealthPlan is available for free download and use. There are no costs associated with accessing your health benefits information through the app.

Does myPromiseHealthPlan have ads?

No, myPromiseHealthPlan does not contain advertisements. Users can manage their health benefits without interruption from ads.

What devices does myPromiseHealthPlan support?

myPromiseHealthPlan is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across these Apple platforms.

How often is myPromiseHealthPlan updated?

The app was last updated on October 31, 2025, with version 6.0. This indicates a commitment to regular updates and improvements for users.

Can I view my family's benefits on myPromiseHealthPlan?

Yes, myPromiseHealthPlan allows you to view each family member’s information and benefits. You can also filter claims by family member name and type for easier management.

How do I find a doctor using myPromiseHealthPlan?

The app includes a feature to find a doctor, allowing you to easily locate healthcare providers within your network. This helps you access the care you need conveniently.

What is the age rating for myPromiseHealthPlan?

myPromiseHealthPlan has an age rating of 4+, making it suitable for a wide range of users. This rating suggests it contains no mature content.