Blue Element Mobile IL

Blue Element Mobile IL

by Luminare Health Benefits, Inc

347 ratings
18 reviews
Free

Details

  • Released
  • Updated
  • December 31, 2018
  • October 6, 2026

Features

Blue Element Mobile IL screenshot #1 for iPhone
Blue Element Mobile IL screenshot #2 for iPhone
Blue Element Mobile IL screenshot #3 for iPhone
iphone
ipad
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About

Access your health insurance information and benefits on the go. View deductibles, out-of-pocket maximums, claim status, and your ID card. Find doctors and contact customer service easily.

✓View deductible and out-of-pocket maximum
✓Show ID card to providers
✓View claims status
✓Access benefits information
✓Find a doctor
✓Contact Customer Service
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+1

What's New in Blue Element Mobile IL

6.1

October 6, 2026

Fix for login issues after latest operating system update

User reviews

Can not log I

I can not log into with this mobile app on my iPhone. I use my google play on my tablet it works. On my iPhone I log in and I get the 404 error. What is going on.

Response from developer

We’re happy to let you know that the app issue has been resolved. Please update your app to the latest version and try again. If you continue to experience any problems, please contact us at MobileHB@hlthben.com and we’ll be happy to assist. Sincerely, Kylene N.

Can’t find provider link doesn’t work

Can’t find a provider link doesn’t work

Response from developer

I'm sorry to hear you are experiencing issues and I would love to get this resolved for you. Please reach out to me directly at mobileHB@hlthben.com with the username and email address associated with your account so I can research this further. Sincerely, Kylene N.

App fails to work

When using the message center and every time I attach a PDF file, it never attaches to my message. This app sucks and I can’t get the care that I need.

Response from developer

I'm sorry you are experiencing an issue. I would love to help get this resolved for you as you should be able to attach a PDF to your message through the app. Please reach out to me with the user ID and email address associated with your account to MobileHB@hlthben.com. Sincerely, Kylene N.

Time consuming and aggravating

No message to read after you sent me an email stating there is an update to a claim. Last time I called and there was nothing and no excuse for why that email went out.totally aggravating

Response from developer

I'm sorry to hear you are experiencing an issue and I would love to help resolve it. Please send me the user ID and email address associated with your account to MobileHB@hlthben.com so I can research this further. Sincerely, Kylene N.

Find doctor

Find doctor feature never works

Response from developer

Hi Joe, I'm sorry to hear you are having an issue. Could you send me details on the issue you are experiencing so we can get this resolved for you? Please send your user ID and email address associated with your account to MobileHB@hlthben.com. Sincerely, Kylene N.

Developer apps

FAQ

What can I do with Blue Element Mobile IL?

Blue Element Mobile IL allows you to view your deductible and out-of-pocket maximum, show your ID card to providers, check claim status, access other benefits information, find a doctor, and contact customer service.

Who is Blue Element Mobile IL for?

This app is specifically intended for use by certain Blue Cross and Blue Shield of Illinois members.

Is Blue Element Mobile IL free to use?

Yes, Blue Element Mobile IL is available for free download and use.

What devices support Blue Element Mobile IL?

Blue Element Mobile IL supports iPhone, iPad, and iPod devices.

How accurate is the doctor finder in Blue Element Mobile IL?

The app allows you to find a doctor, which is a key feature for members needing to locate in-network providers for their health insurance plan.

How often is Blue Element Mobile IL updated?

The app was last updated on October 31, 2025, with version 6.0, indicating regular updates to maintain functionality and information accuracy.

What is the age rating for Blue Element Mobile IL?

Blue Element Mobile IL has an age rating of 4+, making it suitable for a wide range of users.

Can I view my claims status with Blue Element Mobile IL?

Yes, a key feature of Blue Element Mobile IL is the ability to view the status of your submitted claims directly through the app.