Brilliant service
Website easy to use -brilliant service -great variety
JJogger33
Great product, horrendous Customer Service
Products are probably unrivalled, or at the very least equalled.
However, trying to get hold of these people is impossible despite the four or so options they have of doing so.
AI bot is present on just about every platform they have, and if it's not a generic question you require an answer for, then you're out of luck.
I have been messaging with agents for two days so far, that's how long the messages take to be responded to.
I also sent an email which is simply had a "back to you in 24 hours" auto response.
I have tried the chat, Msg, email, and live chat.
Great to deal with if you know exactly what you want and you don't have a non-generic question that can be answered in FAQs.
One of their big arrivals has a phone number, which I can phone and speak to someone with a question within around a minute, so absolutely no contest on that front.
I cannot be the only one Shirley
However, trying to get hold of these people is impossible despite the four or so options they have of doing so.
AI bot is present on just about every platform they have, and if it's not a generic question you require an answer for, then you're out of luck.
I have been messaging with agents for two days so far, that's how long the messages take to be responded to.
I also sent an email which is simply had a "back to you in 24 hours" auto response.
I have tried the chat, Msg, email, and live chat.
Great to deal with if you know exactly what you want and you don't have a non-generic question that can be answered in FAQs.
One of their big arrivals has a phone number, which I can phone and speak to someone with a question within around a minute, so absolutely no contest on that front.
I cannot be the only one Shirley
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Kkevineb
Good stuff
I love the taste, wish it didn’t contain the gum it’s not heathy.
GGeorgie#1
Went from one of the best apps to possibly the worst.
After being “upgraded” to same day delivery my order all of a sudden went dark, heard nothing. Got in contact with the delivery company. They hadn’t even received the parcel. Two weeks of going back and forth to only receive half of my order due to “lack of stock”. So my order was never sent out. Now they “cannot give a date or time they’ll be restocked” and my bundle is no longer on the app. Easy to say I will not be using MYPROTEIN again, other services for same price and actually get your order when promised. Completely backwards to how MYPROTEIN used to operate. It’s a shame. Also difficult to talk to anyone through the app as they make it as difficult as possible.
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SMStraight man1
Misleading discount
Big flash sales don’t actually take that much off and then they charge shipping on top
CBCoffee is brewing
