Great Alternative to Remitly
The only area that needs improvement is the KYC process, as it can be a bit challenging. However, once you reach KYC Level 2, it should be sufficient for most transactions.
Overall, I’ve had a good experience and would recommend it.
Stupid Service and Support
My payment was supposed to be credited yesterday by 12:15 PM, and it has now been more than 24 hours with no funds credited to my account. Every time I contact customer support, I receive the exact same response: “We are sorry,” “It will be credited soon,” and “We have escalated the issue.” Unfortunately, nothing actually gets resolved.
What makes this even more frustrating is that this is not the first time. This is the third time I have experienced the same issue. I previously informed for extra charges I bared due to late payment as the funds were credited way late than expected time they promised a claim of $30, and despite reporting the issue months ago, there has been been no proper resolution or meaningful update. The problem started back in March and is still ongoing.
Each time I reach out, I am asked to provide the same details repeatedly, only to receive the same generic response. There is no accountability, no transparency, and no clear timeline for resolution.
I understand that delays can happen occasionally, but repeated transaction issues and the lack of effective customer support are unacceptable. I am genuinely frustrated and disappointed with this experience.
I would not recommend using this app if timely access to your funds is important. If you choose to use their services, be prepared for potential delays and repeated follow-ups with little to no progress.
I sincerely hope MyPursu takes these recurring issues seriously and provides customers with real solutions instead of automated apologies.
Great Customer Service
Erlier it was good now it became headache for user
After we transferred the amount only they will tell rules
We can’t make payments without invoice and that should be computerized
In India most of the small Bussinesses don’t use these kind of invoices
If you change any terms and conditions it’s your responsibility to share all your customers before they transfer the amount
If they are comfortable then only they will use your services. Otherwise we will look for other options.
Session Timeout
Nowadays I am not getting any coupons.
Excellent User friendly app
Great app
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Excellent app
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Amount will not be credited even after 24hours
Response from developer
Dear Prashanth Reddy, We sincerely apologize for the delay in crediting your amount. We understand how frustrating this can be. Sometimes, delays may occur due to bank processing timelines or verification checks. However, this is not the experience we want you to have. We are always trying our best to support you. Thank you for your patience. — Team MyPursu
super helpful
Response from developer
Thanks for the 5-star rating! Your support encourages us to keep delivering reliable services at Mypursu.
Super App for Indians in USA!
I used it many times while in India and the exchange rates are also very competitive!
And their WhatsApp support team is just absolutely the best! Courteous, Prompt, responsive and solve any problems.
Get it now!
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Love it
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Issue
Response from developer
Dear User, We sincerely apologize for the inconvenience caused. As a regulated financial services platform approved by banks, MyPursu is required to follow compliance and security guidelines set by banks, which may require additional verification even if your bank account is already KYC-verified. This helps ensure safe and secure transactions for all users.
Worst experience
Response from developer
Dear Suntell, We sincerely apologize for the inconvenience and disappointment you experienced. This is certainly not the standard of service we strive to provide at MyPursu. We understand how important timely and clear communication is which we always ensure and we regret that we fell short in your case. We would really like the opportunity to review your concern and make things right. Kindly contact us at support@mypursu.com or +91 9010009967 with your registered details, and our senior support team will personally assist you. Thank you for your feedback. It helps us improve. — Team MyPursu
Reliable service, good exchange rate
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Rating
Upi payments now easy to make
Support is great they respond very quick usually and helped me with the payments
You just load balance and use that for your upi payments and they can help you with any questions you have
Dont have to manage my own indian number payments app or even ask someone for every small payment.
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
Appplication
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad you had a great experience with Mypursu. Our goal is to make payments, remittances, and everyday services simple and reliable for you. Looking forward to serving you again!
