Excellent for sending money to India and many more services … I love it.
Great for sending money to India — truly instant, my family gets it within minutes. Exchange rates are much better than my bank’s, no hidden fees, and the app is easy to use. There’s also a bunch of other services on the app I haven’t tried yet, but excited to explore. Highly recommend!
Great Alternative to Remitly
I used to use Remitly, but it charges a $4 fee per transaction, offers a lower exchange rate, and transfers usually take 3–5 days. I switched to Mypursu because it provides a better exchange rate with no transfer fees. Sending money to India is easy, and transfers usually take anywhere from a few minutes to a few hours, which is perfectly fine for me. I started by sending $100, and now I regularly transfer $1,000–$2,000 without any issues.
The only area that needs improvement is the KYC process, as it can be a bit challenging. However, once you reach KYC Level 2, it should be sufficient for most transactions.
Overall, I’ve had a good experience and would recommend it.
The only area that needs improvement is the KYC process, as it can be a bit challenging. However, once you reach KYC Level 2, it should be sufficient for most transactions.
Overall, I’ve had a good experience and would recommend it.
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Stupid Service and Support
I am extremely disappointed with MyPursu’s service.
My payment was supposed to be credited yesterday by 12:15 PM, and it has now been more than 24 hours with no funds credited to my account. Every time I contact customer support, I receive the exact same response: “We are sorry,” “It will be credited soon,” and “We have escalated the issue.” Unfortunately, nothing actually gets resolved.
What makes this even more frustrating is that this is not the first time. This is the third time I have experienced the same issue. I previously informed for extra charges I bared due to late payment as the funds were credited way late than expected time they promised a claim of $30, and despite reporting the issue months ago, there has been been no proper resolution or meaningful update. The problem started back in March and is still ongoing.
Each time I reach out, I am asked to provide the same details repeatedly, only to receive the same generic response. There is no accountability, no transparency, and no clear timeline for resolution.
I understand that delays can happen occasionally, but repeated transaction issues and the lack of effective customer support are unacceptable. I am genuinely frustrated and disappointed with this experience.
I would not recommend using this app if timely access to your funds is important. If you choose to use their services, be prepared for potential delays and repeated follow-ups with little to no progress.
I sincerely hope MyPursu takes these recurring issues seriously and provides customers with real solutions instead of automated apologies.
My payment was supposed to be credited yesterday by 12:15 PM, and it has now been more than 24 hours with no funds credited to my account. Every time I contact customer support, I receive the exact same response: “We are sorry,” “It will be credited soon,” and “We have escalated the issue.” Unfortunately, nothing actually gets resolved.
What makes this even more frustrating is that this is not the first time. This is the third time I have experienced the same issue. I previously informed for extra charges I bared due to late payment as the funds were credited way late than expected time they promised a claim of $30, and despite reporting the issue months ago, there has been been no proper resolution or meaningful update. The problem started back in March and is still ongoing.
Each time I reach out, I am asked to provide the same details repeatedly, only to receive the same generic response. There is no accountability, no transparency, and no clear timeline for resolution.
I understand that delays can happen occasionally, but repeated transaction issues and the lack of effective customer support are unacceptable. I am genuinely frustrated and disappointed with this experience.
I would not recommend using this app if timely access to your funds is important. If you choose to use their services, be prepared for potential delays and repeated follow-ups with little to no progress.
I sincerely hope MyPursu takes these recurring issues seriously and provides customers with real solutions instead of automated apologies.
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Great Customer Service
Response time is immediate. They solve problems quickly and want to help. Being able to use UPI as an American is so convenient. Made my trip so easy!
Erlier it was good now it became headache for user
They don’t explain their terms and conditions clearly
After we transferred the amount only they will tell rules
We can’t make payments without invoice and that should be computerized
In India most of the small Bussinesses don’t use these kind of invoices
If you change any terms and conditions it’s your responsibility to share all your customers before they transfer the amount
If they are comfortable then only they will use your services. Otherwise we will look for other options.
After we transferred the amount only they will tell rules
We can’t make payments without invoice and that should be computerized
In India most of the small Bussinesses don’t use these kind of invoices
If you change any terms and conditions it’s your responsibility to share all your customers before they transfer the amount
If they are comfortable then only they will use your services. Otherwise we will look for other options.
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Session Timeout
Transfer rate is good. But very often app getting logged out. Every time I have to login manually. Fix this issue.
Nowadays I am not getting any coupons.
Nowadays I am not getting any coupons.
Excellent User friendly app
All options are very good and works fast
Great app
I really like this app, it helped me a lot with my travels to India. Their UPI pay merchants in India helped me make payments even though I have no Indian bank and phone number.
Excellent app
Best customer service I have seen of any company! They will message you back within a minute on WhatsApp. Easy to use.
Amount will not be credited even after 24hours
Though it’s more than 24 hours, the amount is still not credited and support team keep on providing new time.
super helpful
thanks team... i loved it
Super App for Indians in USA!
I tried MyPursu during my India visit recently (and also Remit2Any, which is part of it) … and this is a must-have app.
I used it many times while in India and the exchange rates are also very competitive!
And their WhatsApp support team is just absolutely the best! Courteous, Prompt, responsive and solve any problems.
Get it now!
I used it many times while in India and the exchange rates are also very competitive!
And their WhatsApp support team is just absolutely the best! Courteous, Prompt, responsive and solve any problems.
Get it now!
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Love it
Finalizing plans to visit India which includes lot of travel…looking forward to using it there for seamless transactions
Issue
I’m really disappointed with this application. I’m facing a lot of difficulties while trying to send money to my bank account. It keeps asking for KYC, which shouldn’t be necessary since my bank account is already KYC-verified. No other apps ask for this. People in other countries don’t carry PAN cards, so the app should at least allow passport verification, which is more common. This app needs major improvements—it’s not user-friendly and feels like a complete waste of time.
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Worst experience
I’m very disappointed with my experience using the Pursu app. There is absolutely no proper response from the support team, and the lack of professionalism is clear. Even after raising concerns, I haven’t received any timely or helpful communication. This kind of service makes the app unreliable and frustrating to use.
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Reliable service, good exchange rate
Reliable service with a good exchange rate. Happy to see they keep expanding the services they offer!
Rating
Such a nice product
Upi payments now easy to make
I loved this app
Support is great they respond very quick usually and helped me with the payments
You just load balance and use that for your upi payments and they can help you with any questions you have
Dont have to manage my own indian number payments app or even ask someone for every small payment.
Support is great they respond very quick usually and helped me with the payments
You just load balance and use that for your upi payments and they can help you with any questions you have
Dont have to manage my own indian number payments app or even ask someone for every small payment.
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Appplication
Very useful app
New Age App for Rewards
I can get rewards where ever I scan and i can withdraw money from my credit card whenever iam in emergency.
