Breakdown
Absolutely brilliant service, fast response, friendly, helpful and found a great solution, thank you !
Easy to use
First time logging on very easy
To many notifications
Does my head in stop sending notifications or allow ppl to turn them off still a bag of rubbish
Easy to sort stuff
Found it very easy to get everything in one place. Game changer!! Thanks RAC. 👍👍
Always brilliant service
Only had to use twice over the years but always great service
friendly
Had a great experience with these guys both people who came out on to separate occasions were helpful and got me back on the road. Would definitely recommend RAC to my family and friends.
Access to Great Info and Offers
Great site with some really good offers and advice with competitions
Flat tyre
The agent not only rapidly got my vehicle back on the road with a spare fit all tyre but accompanied me to quick fit and stayed to encourage them to quickly fit the new tyre. He always kept me informed of the progress he was friendly and pleasant to deal with A excellent recovery that saved my birthday trip from being a disaster. Well done RAC!!
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Thank you
I am enjoying my membership. Thank you for making it easy to contact you and for making this available via Tesco vouchers/points. It made a world of difference to me
Repeated sign-ins??
Why are users forced to sign-in every time you run the app? Use the app, after a day or so, run it again, and have to log into the app again. That’s crazy. Even worse, it does not support iOS secure password manager features. And to top it off the ‘login with password’ option does not work. Just like the ‘magic link’ email. Madness. Poor show. It’ll stick to using the website!!
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Insurance cover
Great service
Broke down
Very good very fast
Renewal
RAC renewal price hundreds of pounds more than for me being a new customer, loyalty means nothing to RAC and to note I’ve been with you a while and never made a call out
My car Ellie I don’t have Facebook, X or Instagram. Please tell me how to cancel my old car
I cannot find how to cancel my Mercedes as I don’t have it any more.
Amazing app
This app is amazing has so much useful up to date information. Thank you.
Doesn’t recognise my policy
Doesn’t recognise my policy
Changed
Not sure why the premium was increased so much 🤷♂️?
GarnP
My wife and I took our annual holiday in Northumberland this year, through no fault of the RAC, we had a problem with our car, as this happened near our hotel, Saturday night, we waited until Monday morning to ring the rac, as it was still drivable, When we rang the rac, they told us that they had no patrols in the area, this was , Seahouses a very popular spot for tourists, and the earliest they could get to us was Wednesday, being disgusted I rang around, , local garages, also put our plight on the SOS vehicle repair centres. The best halp we had was from the AA, not a member nor never been a member, On Wednesday morning a RAC van came, the driver was very polite and checked all round, he said it was problem he could not fix but we SHOULD be ok to just go carefully, that’s the rest of our holiday and the over 200 miles back home, we stayed locally near our hotel until Saturday, On Saturday we set off for home, only to get half an hour down the A1 and the fault came back, we rang the RAC again and told them we wanted recovery as we are Both OVER 80 and I am disabled and relying on my mobility scooter when not in the vehicle, the said I was priority case and would get a parole to me as soon as possible the hours went by ( six and a half in total) then the driver said he could only take us to Scotch Corner, the-be off loaded, then wait for another vehicle to take us the rest of the way home, It took us from 10.15am to 10.50pm to get home. THATS A COUPLE in there 80s, with a disabled passenger who have been members for over 20 years. On speaking to other people whilst we were waiting, this is now the norm with RAC,
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Thicmick
Fixed up my car insurance brilliantly first class
Ads
Why is this serving my adverts!