Uncontactable
Can’t get to speak to anyone and they don’t respond the My RAC app.
Mr Andy
On the few times I have needed to ring them up over last couple of years , have not had help from them ,first time when needed a home recovery,and guy that turned up didn’t have a clue ,and wasn’t interested,he just hooked his laptop up to my car and said there is no faults coming up ,told me it was probably to do with my fuel tank sensor ,I googled what he was saying and google told me my car did not have what he was suggesting, my next door neighbour who is 80 years old said I know what it is .its either the spark plugs or the coil pack,so went to shop they said just try the spark plugs for now ,so I did and hey presto it has started fine every time since,, then I was stuck miles from home in a dangerous situation,my key had jammed in lock and they said the key will be broke and you need a locksmith,, so I rang the locksmith they gave me the number for ,he gave me a quote of several hundreds of pounds, I rang my 80 year old neighbour again he said do you have any WD40 in the car. I said I do he said spray some in the lock and try again in 10 minutes, so I did and again hey presto it worked ., so definitely will not be using this breakdown company again,utterly useless ,,
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Goncalo
Very good thanks
Exceptional
I can’t fault the service I received today. The mechanic was profession and friendly. My problem was solved to my satisfaction
Trying to contact the RAC organisation is a nightmare
I tried to order a car battery through
your mobile mechanic service. Your system would not accept my details so payment could be made. I was unable to contact anyone in your organisation about this so booking was not completed. I then received an email from you telling me I have an order left unfinished. You need to improve your contact systems you must be loosing business !!!
your mobile mechanic service. Your system would not accept my details so payment could be made. I was unable to contact anyone in your organisation about this so booking was not completed. I then received an email from you telling me I have an order left unfinished. You need to improve your contact systems you must be loosing business !!!
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