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RAC Connected

RAC Connected

by RAC Motoring Services

0 ratings
59 reviews
💼 Business

Archived App (Last seen on 2 Feb 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
April 12, 2016
Updated
May 29, 2025

Features

Developer

RAC Motoring Services
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RAC Connected screenshot #1 for iPhone
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Reviews summary↘︎
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🔄1+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Access vital vehicle data for business fleets, including health alerts, driving performance scores, and detailed journey logs. Manage vehicle information like MOT and service dates with timely reminders.

✓Vehicle health monitoring
✓Driving score analysis
✓Journey tracking and reports
✓Vehicle document reminders
✓Fleet management
Show original description

What users say about RAC Connected

Reviews of RAC Connected, a Business app, are mostly negative. What users like most: nice looking app, app is great when it works. Top complaints: cannot log in, login issues persist. Summarized from real user reviews.

Positive things

  • 👍Nice looking app
  • 👍App is great when it works
  • 👍Concept is good
  • 👍Nice UI and layout
  • 👍Interesting novelty feature

Negative things

  • 🐛Cannot log in
  • 🐛Login issues persist
  • 🐛App doesn't work
  • 🐛Inaccurate driving scores
  • 🐛Scores drop randomly
  • 🐛Delayed data updates
  • 🐛Journeys take days to upload
  • 🐛Live location doesn't update
  • 🐛Harsh acceleration/braking detection
  • 🐛Driving score drops dramatically
  • 🐛No customer support
  • 🐛App crashes
  • 🐛Unreliable
  • 🐛Useless app
  • 🐛Not up to date
  • 🐛App is broken
  • 🐛Featureless app
  • 🐛Poor service
  • 🐛Waste of time and money
  • 🐛Horrible insurance company
  • 🐛Scoring mechanism incorrect
  • 🐛App constantly breaking
  • 🐛Not compatible with newer iPhones
  • 🐛Harsh on driving score
  • 🐛Random score reductions
  • 🐛Impossible to keep score high
  • 🐛App stopped working
  • 🐛Journeys wiped
  • 🐛Too sensitive
  • 🐛Doesn't record journeys correctly
  • 🐛Poor at telling what went wrong
  • 🐛Causes stress
  • 🐛Server issues
  • 🐛Certificate error on login
  • 🐛Harsh judging of driving
  • 🐛Night driving penalised
  • 🐛Braking score broken
  • 🐛No data recorded
  • 🐛Insufficient data displayed
  • 🐛Data deletion
  • 🐛Journeys behind actual
  • 🐛Penalises for unavoidable actions
  • 🐛Dated UI
  • 🐛Strict and unreliable
  • 🐛Driving score fluctuates wildly
  • 🐛No information showing on web access
  • 🐛Black box scores don't make sense
  • 🐛Night driving penalised at 7pm
  • 🐛Curfew swizz

What's New in RAC Connected

1.3.0

May 29, 2025

Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Cannot log in

Used this app since I got my car and now I cannot log in with my password to log in, when I did change my password.
EET/78

Terrible App

This app used to work! Since July 2023 it now doesn’t. We have contacted RAC on numerous occasions and nobody not even tech support have been able to resolve our log in issue. We are unable to see any of the black box information, again we used to be able to see all the information until RAC had a glitch in their system in June/July. We also used the web access for the app and we can get into the app but there is no information showing. Is there anyone who can resolve this please!!
Show more
Bbossmother

Driving score lower on app than online

Overall the app is pretty useful, however my score is constantly showing like 10 points lower on the app then on the online score, the app needs updating and fixing so that the score is more accurate.
SAStuck af

A Gilbert

Absolutely awful app and company. Probably the cheapest insurance and I can tell why. Nothing works, the link is always down. I’d definitely pay a little bit more and use a different insurance company. Very poor for such a big company
AGA J Gilbert

DO NOT TAKE OUT THIS INSURANCE!

Have had my black box for almost 6 months now. At the beginning everything was fine & the app seemed to work. Suddenly (with no changes to my own driving at all) my driver score has dropped dramatically and i can’t get it back up no matter what i do. Tried to contact RAC numerous times - no answer.
Wish i had of just paid the extra money for insurance without a box.
Please do not take out this insurance!
Show more
Llaura03030
See 54 more reviews

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User experience

🐞

Reported Bugs

91 issues

Cannot log in with password

Bug

Login issues since July 2023

Bug

Unable to see black box information

Bug

No information showing on web access

Bug

Driving score lower on app than online

Bug

Link is always down

Bug

Driver score dropped dramatically

Bug

Emergency stops drop score significantly

Bug

Cannot log into the app

Bug

Reset password not working

Bug

App going from 40 to 100 score inexplicably

Bug

App takes up to 24 hours to update vehicle location

Bug

App loses days then catches up

Bug

Cannot get past login page

Bug

Forgot password link crashes app

Bug

Delayed information or no information

Bug

Live location doesn't update for days

Bug

Journeys take days to upload

Bug

Cannot login with correct email and password

Bug

Reset password leads to error page

Bug

App crashes everyday

Bug

Records when it wants, not all the time

Bug

Takes points for parking

Bug

Point deductions for no reason

Bug

Points taken off for driving after 11pm

Bug

Points taken off in traffic jams

Bug

Points taken off for hard braking due to others

Bug

Points deducted for revs up for roundabout

Bug

Cleared all recorded journey details

Bug

Didn't work for about 2 months

Bug

Map showing journeys too small to read

Bug

Doesn't record all journeys

Bug

App hasn't worked for months

Bug

Cannot view score because app is broken

Bug

App is useless

Bug

Has barely worked

Bug

App not working for 2 months

Bug

Score changes from 85+ to below 60 overnight

Bug

App has given up altogether

Bug

Score shows 100 but mileage not shown

Bug

Car location not shown

Bug

App hasn't worked since black box fitted

Bug

Never worked

Bug

Phone calls passed from pillar to post

Bug

Call backs promised but nothing received

Bug

Being told they are working on it

Bug

Cannot connect to server

Bug

Scoring mechanism is incorrect

Bug

Acceleration score is super low without change in driving

Bug

Said speeding on a 60mph road at 40mph

Bug

App is constantly breaking

Bug

Not updated for iPhone X and onwards

Bug

App is ridiculous

Bug

Cannot pick up child after 7pm

Bug

Cannot drive through small town without bad score

Bug

Cannot get it to work

Bug

App updates with relevant journey and score updates an hour after drive

Bug

Driving score takes a hit after 7pm

Bug

App doesn't portray accurate driving

Bug

Score stuck on the same score for long

Bug

Journeys report states 'timed'

Bug

Penalised for driving at 9:00pm

Bug

Hasn't been recording journeys

Bug

Acceleration score suddenly dropped to 65 without reason

Bug

Score suddenly dropped without apparent cause

Bug

Journeys not implemented onto the app

Bug

Stuck on driving score of 36

Bug

App is very poor at telling what went wrong

Bug

App is very poor and causes stress

Bug

App is flakey and intermittent

Bug

Server isn't correct for login

Bug

App routinely deletes all driving data

Bug

Data is 2-3 journeys behind

Bug

Constant certificate error on login

Bug

App judges driving harshly and not right

Bug

Score forever below 75 mark if driving past 7pm

Bug

Braking harsh once due to others drops score significantly

Bug

App is WAY out in delivering actual driverscore

Bug

Braking score is totally broken

Bug

Scores are unjust

Bug

Scores changed when car hasn't been driven

Bug

Takes scores to 0 or doesn't change them

Bug

Marks down for night driving at 7:00pm

Bug

Driver score not appearing

Bug

Says 'the score will be calculated after you have driven a sufficient distance' despite daily driving

Bug

Heavily penalised for night driving at 8pm

Bug

Legend is dreadful for the map

Bug

Insufficient data after driving daily

Bug

App updates, it would be a great use

Bug

Cost is data given to them

Bug

Policeman could use map data against you

Bug
✨

Requested Features

28 requests

App needs updating and fixing for score accuracy

Feature

Resolve login issues

Feature

Show all black box information

Feature

More advice on night and urban driving

Feature

Improve app compatibility with newer devices

Feature

Provide pointers or help on how to improve scores

Feature

Fix app and its connectivity with the black box

Feature

Sort out journey recording issues

Feature

Update black boxes or fix score reductions

Feature

Improve app's ability to tell user what they did wrong

Feature

Fix server connection issues

Feature

Improve driver score calculation

Feature

Make map showing recorded journeys larger

Feature

Record all journeys consistently

Feature

Make braking sensor less sensitive

Feature

Remove penalties for driving after dark

Feature

Make app more user-friendly

Feature

Improve customer support responsiveness

Feature

Fix app crashing issues

Feature

Improve data update frequency

Feature

Ensure all journeys are recorded

Feature

Provide clearer explanation for 'timed' journeys

Feature

Consult with DVLA for better scoring

Feature

Ensure app accurately reflects driving score

Feature

Fix app to show actual score, not a lower one

Feature

Fix braking score calculation

Feature

Ensure data is recorded consistently

Feature

Make app compatible with iPhone X and onwards

Feature

FAQ

What does the RAC Connected app do?

The RAC Connected app provides business vehicle drivers with immediate access to crucial information. This includes vehicle health status, driving performance scores, detailed journey logs, and reminders for important vehicle documents like MOT, tax, insurance, and service dates.

How does the driving score feature work?

The driving score feature monitors your driving habits, including speed, acceleration, and braking. It provides a score based on these metrics, which can help users become safer drivers, improve fuel efficiency, and reduce the risk of accidents.

Is the RAC Connected app free to use?

Yes, the RAC Connected app is free to download and use. It is available to drivers who have RAC Connected installed in their vehicle and possess a valid username and password.

What kind of vehicle information can I manage?

You can input and manage critical vehicle document dates such as MOT, Tax, Insurance, and Service. The app will then provide timely reminders to help you book renewals or schedule appointments, ensuring your vehicle remains compliant and well-maintained.

Can this app help with business expenses?

Yes, the app offers business mileage reports derived from your journey information. This feature helps you accurately track vehicle usage for business purposes, making it easier to manage and claim expenses.