Cannot log in
Used this app since I got my car and now I cannot log in with my password to log in, when I did change my password.
Terrible App
This app used to work! Since July 2023 it now doesn’t. We have contacted RAC on numerous occasions and nobody not even tech support have been able to resolve our log in issue. We are unable to see any of the black box information, again we used to be able to see all the information until RAC had a glitch in their system in June/July. We also used the web access for the app and we can get into the app but there is no information showing. Is there anyone who can resolve this please!!
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Driving score lower on app than online
Overall the app is pretty useful, however my score is constantly showing like 10 points lower on the app then on the online score, the app needs updating and fixing so that the score is more accurate.
A Gilbert
Absolutely awful app and company. Probably the cheapest insurance and I can tell why. Nothing works, the link is always down. I’d definitely pay a little bit more and use a different insurance company. Very poor for such a big company
DO NOT TAKE OUT THIS INSURANCE!
Have had my black box for almost 6 months now. At the beginning everything was fine & the app seemed to work. Suddenly (with no changes to my own driving at all) my driver score has dropped dramatically and i can’t get it back up no matter what i do. Tried to contact RAC numerous times - no answer.
Wish i had of just paid the extra money for insurance without a box.
Please do not take out this insurance!
Wish i had of just paid the extra money for insurance without a box.
Please do not take out this insurance!
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