Horrible app!
This app is absolutely the worst! I cannot get into the app easily, and go remedy this, the resource staff want me to use biometrics face ID! I SHOULDN’T HAVE TO USE FACE ID OR FINGERPRINT!!! So now I continually get the time expired error every time I try to log in! RIDICULOUS! FIX THE APP RESOURCE BANK! I’d call Mr. Katz if he were there because I know he would be sure that it was fixed! So if you want an app that works, go to another bank!
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I love my Resource!
I’ve been with Resource for almost 30yrs & they make me confident & happy that I’ve kept them instead of changing to a big brand bank! They are so personal & on top of things!
This New app
I am not a fan of this new app. Can’t seem to save your passwords. Half the time the app doesn’t wanna work. Other times it doesn’t wanna connect to your account. They don’t know what resource did to do this new update, but it’s really jumbled everything up.
Online Access Terrible
The new online access is not user friendly… would have been nice if an Outline of Change was provided in advance??? Learning on the fly is awkward at best! I don’t like the change and am frustrated to have call somebody to get it fixed! And then they cannot tell me my password wasn’t accepted that I changed last week? I fully understand the need for security In This day and age but the way this was handled should have been done with a little more fire thought!
Timothy j Hunter
Timothy j Hunter
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Hometown bank!!
Great to have a hometown personal bank and customer service!!
Horrible
The new app is so horrible. Glitches the whole time and is so messy compared to the old version. Seriously considering switching banks just because of it. Whoever made this app should be fired
Still buggy on iPhone
Since the release, this app has continued to have glitches or inconsistent performance. As an iPhone user, I regularly receive an “invalid user” error message when logging in. I am only able to get the app to accept my login credentials by deleting the app and reinstalling. Please fix!
New app
This new app is way confusing and difficult to navigate. It just feels poorly designed and much more complex and confusing
NEW UPDATE TOOK AWAY KEY FEATURES
Many may be satisfied with the current state of the app. But I appreciated the simplicity and ease of use of the previous UI where i could go into my transactions and see which payment or deduction and underneath it showed how each statement affected my account and made it easier to see between my available and current balance.
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New app
This new app is way confusing and difficult to navigate
Top bank ever!
If you want professional family friendly bank this is the place. They make available hours for member convenience. Open 7 days a week and longer hours to meet your needs. We appreciate their commitment to their members!
A suggestion
Well this update has Zelle which I have not needed in a while but it is good to know it’s there. It’s missing dark theme nothing like a bright light in your eyes at night when compared to the rest of the phone. One suggestion I would give is to make auto landscape layout for this app. Although I’m sure I won’t be able to use the app for a while after the update as seems to be the norm with every update it would be nice.
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Terrible update.
Terrible update the old app worked better and was easier absolutely ridiculous.
Bill pay
Completely dropped the ball on billowy over the last year. Absolute pain to deal with this app and this bank.
Horrible “upgrade”
The app was working just fine before they upgraded it, and now it gives an error and won't allow me to log in. Infuriating!
horrible update 2026
the new update to the app is awful. hard to navigate and confusing. the old version used to tell you your account balance and all transactions with the updated balance. now you get neither of those. it just tells you transactions and how much they costed. no updated balance. if you want to see your account balance you have to go to statement. not to mention this app is always having issues, crashing or the servers are down. i am considering switching banks after this new version.
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Face Recognition doesn’t work anymore
Face recognition doesn’t work anymore. I don’t know what happened but they need to fix this sucks
Something about Verizon….
Update: 01/18/26
Backed by the full faith and credit of the
FDICR
U.S. Government
per
Ple
Enroll
Attention
We are unable to validate your information. Please try again or check that your login credentials are set up correctly in online banking.
Please contact us if problems continue.
Now the website and the app doesn’t work. Great bank otherwise.
Backed by the full faith and credit of the
FDICR
U.S. Government
per
Ple
Enroll
Attention
We are unable to validate your information. Please try again or check that your login credentials are set up correctly in online banking.
Please contact us if problems continue.
Now the website and the app doesn’t work. Great bank otherwise.
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Log in issues
I get errors logging in. Authentication error. Errors for setting up FaceID. Errors Saving my FaceID, and have to keep reenrolling.
Bad app, frequent login failures
Old app was much better
