Not functional
States fields are empty when entering details, can’t even use the app. Tried deleting and re-downloading. Same issue.
cant log in
Tried to log in, and get stuck at the logging in screen kept repeating ‘server internal error’! Pls fix
many glitches
unable to upload evidence more than one pic, it always shows internal error or invalid request.
also this app doesn’t save login at times, very annoying
also this app doesn’t save login at times, very annoying
Horrible experience with salary packing plus
Rubbish app and HORRIBLE service!
Ongoing issues
Having to follow up on meal entertainment claims every time they are submitted case managers different one each time promises it will be rectified but again have to follow up the next week now have rung 3 consecutive weeks - very frustrating no complaints manager to speak with app often doesn’t accept code having to reset all over again - experiencing problems over last 5 months at least- I’ve used different packaging providers before with no issues- SPP seriously need to review their claims management processes.
Show more
Very easy to use, does what I need it to do.
Very simple and easy to use. It's very easy to submit claims on the go and perform other functions that are also available on their website.
Great App
Fantastic look and feel
Glitchy interface
Glitchy - often doesn’t load screens
😡Frustrating & missing basic features
😡Frustrating & missing basic features.
Unhelpful service
Unhelpful service
Horrible
This app is terrible. Each time I log in it forgets my log I details, asks me to sign in, authenticate and creat a finger ID. Please review your user experience!
Very hard to access/sign in
The app won’t let me sign in on multiple occasions stating “server timed out”. Went to the webpage instead. Same thing - website down
Clunky
Clunky app that sometimes saves your passwords, sometimes doesn’t. Also the video at the begging cuts into anything you might be listening to (Spotify/audible). Frustrating app that I always have ‘trouble logging in’ to.
Grace
Very useful. I really like the new features.
Michael
I can see all my information live which is a great feature.
App
Very useful!
It is so easy to use
I love it
Makes lodging claims so easy
Makes lodging claims so easy
I don’t need to call in anymore!
I don’t need to call in anymore!
Great App
Very helpful and easy to use.
Great App
All my salary packaging info is right there - great app
Easy to use
Gives me all the information I need.
