mySFS by Stellantis Financial User Reviews

Customer Experience

Positive experience0.0% of reviews
Neutral0.0% of reviews
Negative experience100.0% of reviews

~ Based on 32 written reviews from the US App Store.

Is mySFS by Stellantis Financial Safe?

mySFS by Stellantis Financial does not appear safe based on available data. AppsHunter Safety Score for mySFS by Stellantis Financial is 38/100.

This assessment is based on 85 user ratings, with an App Store average of 1.5/5.

Safety Analysis

9.6% of ratings point to a safe experience
0.0% of ratings suggest some concerns
90.4% of ratings point to a risky experience

~ Based on 52 App Store ratings for mySFS by Stellantis Financial.

Is mySFS by Stellantis Financial Legit?

mySFS by Stellantis Financial has limited verification signals. AppsHunter Legitimacy Score for mySFS by Stellantis Financial is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

How did this get passed Quality Control

Literally the worst app experience. I can’t login into the website anymore to pay my lease and I’ve been trying to get into the app for about 2 weeks and it’s shows a white overlay and never logs in or does and then I can’t navigate to anything. So is one supposed to pay my lease and why should I be penalized for a horrible app.
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It Works OK

It works okay. It’s hard to get enthusiastic over an app that really just lets you make payments on a vehicle loan. I just set up automatic payments. I don’t imagine I will ever actually use the app again. I probably could have just used the website instead, but I guess having the app on my phone makes it easier in some ways if I ever do need to update my automatic payment in the future, however unlikely that may be. The progress bar looks like a nice feature. I can imagine how happy I will be seeing the progress bar when I get to my last few payments. In the meantime, why bother…. Like do I really need to see the progress in the meantime? It’s just a reminder of the burden of paying for this vehicle. I hope it’s not a lemon. 🤣
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No Principal payments

No options to make a principle payment even if you call there is no option only towards interest BS

Can't Do Anything

Cannot log in, warns of locked account after 5 tries. Stopped trying before It locked me out.

Garbage

App is just a glorified shortcut to the webpage, minimal resources available. All around not great. You would think with all the interest they charge they could do something a little better than this.

Doesn’t work

Can’t even log in to pay my lease.

Loading into the next century

I just got the app a couple days ago. The app start up is the worst I have seen since windows XP. It is still buffering saying my network is causing it to be slow. I have 2gig internet with no one streaming. Do better Stellantis!!!

Login Issues

Good luck trying to login in, it keeps saying wrong login even know all my info is right because I can go to the website and login just fine.

Dosent work right!

Whats the point of having an app that dosent even work! It wont even let me make payments!

Terrible app

The app doesn’t let you log in. Do you want my monthly payment or not?

Dosent work right!

Whats the point of having an app that dosent even work!

Remove this app and redo it

This app is horrible. I can login online but not through the app with the same credentials. The app is as bad as the product they make.

Never recommend

I made a payment through the app, usually when you make a payment you get some kind of confirmation number but never got any kind of confirmation that my payment went through. It just sent me back to the main screen to make a payment so I checked my history to see if it went through before making another so I made another payment since it didn’t go through. Well they charged me twice and now they keep saying it will go back in 72 hrs business days and still have not gotten my refund. This was last week, they still haven’t been able to get my refund. I do not recommend this company or app.
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Worst App Ever

They should fire whoever created this app

Garbage

I downloaded the app per the representative’s instructions, hung up, and it immediately told me to call them. I’m unable to do anything inside of the app.

Response from developer

Hi DKirby414, I am sorry you were told to call right after downloading the app. If you ring the Customer Care Support Team at (800) 234-0971, we can see what is blocking you and help get you set up.

Frustrating

Data doesn’t update in real time. Imagine if your banking app didn’t know your balance in 2025? You should at least show the pending payment details on the main page.

Have also had the app fail multiple times able trying to submit payment.

Response from developer

Hi, Not seeing updated payment info can be stressful. Call the Customer Care Support Team at (800) 234-0971 and we will look into your account so payments and balances update as they should.

Login trouble

This app doesn’t work. Stellantis never reached out to me regarding making payments (luckily I care about my credit) and after making a payment over the phone, and finally getting my account # the app still wont allow me to register. End up going the webpage and finally got in, but the STILL won’t find my account, but it seemed pretty adamant about locking me out after 5 attempts. Fingers crossed Mr. Filosa can make changes.
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Response from developer

Hi Hopeful Wrangler, Getting locked out after a few tries is frustrating. If you reach out to our Customer Care Support Team at (800) 234-0971, we can help you register successfully and avoid those lockouts in the future.

App update is trash

Your bug fixes made the app worse, just crashes and reloads the log in screen

Response from developer

We’re sorry the last update made things worse. Our team has rolled out several fixes in May to tackle crashes and login issues. Your feedback played a big part in making that happen. Please try again. If you find the issue has continued, please call our Customer Care Support Team at (800) 234-0971. We are here to assist.

Keeps refreshing

Unable to log into so many bugs

Response from developer

Thanks for flagging the bugs. We’ve rolled out updates this month to address crashes and login issues. We appreciate you bearing with us and would love your updated thoughts. If you find the issue has continued, our friendly Customer Care Support Team is here to help — just call (800) 234-0971.

App is not working

It was working before now it won’t open it keeps loading the webpage but that sends you auto to the app and the app redirects you to the website so it’s bugged please fix

Response from developer

That redirect loop was frustrating. We’ve seen it too. This issue was addressed in recent updates, and we’re grateful you spoke up about it. Try again and see how it feels now. If you find the issue has continued, please call our Customer Care Support Team at (800) 234-0971. We are here to assist.