You hired an angel
I’m not gonna go into too much personal details but what I can say is that the representative that assisted me today, is an ANGEL!! Just when I prayed that a solution can be made with this finance company, Maria Viorn, and i hope I spelled her name right, answered not only the phone, but my prayers as well!! She came up with a perfect solution and not only would help me not loose my car, but also keep some money in my pockets for the next 6 months and what a better time to do so through the holidays!! Thank you so much Maria!!! bless you and your family, and I hope you have the greatest holiday season ever, and may the lord continue to bless you for many, many years to come!!
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App needs a lot of improvements
After 3 years using it, I can say this app lacks of a lot of data, the picture of the actual car I own was find the first year, now it shows that I have a Wrangler, login fails a lot, and you can find easily how much you owe in the account. So please, release an update soon fixing the most part of the bunch of bugs this app has.
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Never works
Always crashes and says there is an issue loading the app.
App won’t let me in
I have been struggling to get into the app to pay my bill and check on notifications it sends me but I never get past the first screen where it just says my sfs it will verify that it is my face but not go past the white screen that pops up when you first open the app
Updated App
I have not been able to get into the app since the update. Circle of death. Website login works fine.
Won’t load to open
This app refuses to open after trying to load.
Terrible App
The app never loads, very frustrating trying to access information or make a payment.
Worst app
I regret making my decision to go with Stellantis horrible experience app won’t open you have to keep opening and closing the app and maybe it will work if I ever purchase another vehicle this experience will definitely make my decision easy to never go with Stellantis or there products ever again
Trash
The app is trash, can never log in and the stupid website just directs you to the app.
Trash
This app literally never works and I always end up having to use their website. Garbage of an app
Login issues
The app never loads for me. They never have any updates on the app to fix the issues. Not sure how you are expecting me to pay when I sit and try to get on your app for over an hour and still can’t get on.
Fix your app
I have to call in to make a payment. Your app doesn’t reflect payments. Last month I called, I was told your app won’t take payment and I would have to go through the desktop over submit over phone. It’s not hard. I am building apps. Just fix it already. You still have bugs!
Zero stars ….
I cannot get this app to load. Like ever. And when it does load, god forbid I try to make my payment & have to input my account information EVERYTIME, doesn’t matter if I try to “save” it. Honestly so inconvenient & a waste of time.
Terrible
Zero stars. The app hasn’t worked since I installed it. Just get a wheel and an error trying to log in. Delete it if you installed it and use the website with a bookmark. Don’t waste your time with this app.
Terrible
This app is miserable to use. I should not have to put in my billing info every single time when I click the option to save it! If this issue isn’t fixed by my next payment, I will NOT make my payment and y’all can come pick up the truck. Think I’m joking, find out. Also, why does last month’s payment is processing when the money has been taken out of my account over a month ago? A multi billion dollar company, and still can’t get it things right. I guess y’all build your app like your vehicles - garbage!
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Sucks
Always a problem. App doesn’t work 98 percent of the time!
3 weeks not open
I can’t open app 3 weeks. I don’t know how to play now ((
Errors out when 2 accounts
When you have 2 or more loans on the app you can only make one payment a day. It seems as if a rookie designed this app as the buttons and actions are poor quality and for a large auto loan company very disappointing. The website uses a similar layout and also errors out and does not allow user to see payment screen in many instances. What a disaster.
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Terrible
Terrible design and never works
Waste of time
This app is ridiculous to make payments on
