MyŠkoda Reviews: Is It Legit?

MyŠkoda
MyŠkoda
Skoda Auto a.s.

Customer Experience

Positive experience42.2% of reviews
Neutral18.6% of reviews
Negative experience39.1% of reviews

~ Based on 161 written reviews from the US App Store.

Is MyŠkoda Safe?

MyŠkoda appears safe based on user ratings. AppsHunter Safety Score for MyŠkoda is 91/100.

This assessment is based on 31,560 user ratings, with an App Store average of 4.5/5.

Safety Analysis

93.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 9,637 App Store ratings for MyŠkoda.

Is MyŠkoda Legit?

MyŠkoda appears to be a legitimate app. AppsHunter Legitimacy Score for MyŠkoda is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Enjoying it

Once set the app works flawlessly and is simplified and not crammed with too many features. So far I enjoy using it

Nice car, shame about the tech

Good car, but let down by this poor quality app and the IT systems.

Confusing, buggy, and rammed full of ‘features’ which either don’t work properly, or only work if one’s car has them equipped, or only work in particular countries.

Imagine doing a Google search for restaurants within your postcode, and getting results thousands of miles away. It’s pointless applying a filter (like a VIN), if none of the results are actually filtered.

Emailing support generates no response.
“Customer Service” is as equally useless as this app. The Skoda website and provision of user manuals is equally shoddy, so the entire Skoda technology provision is half-baked and ill-thought out.
If I had a penny for every time I see ‘sorry, there’s a technical issue’ on this app and on most Skoda websites ….
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Nice car, shame about the tech

Good car, but let down by this poor quality app and the IT systems.

Confusing, buggy, and rammed full of ‘features’ which either don’t work properly, or only work if one’s car has them equipped, or only work in particular countries.

Imagine doing a Google search for restaurants within your postcode, and getting results thousands of miles away. It’s pointless applying a filter (like a VIN), if none of the results are actually filtered.

Emailing support generates no response.
“Customer Service” is as equally useless as this app. The Skoda website and provision of user manuals is equally shoddy, so the entire Skoda technology provision is half-baked and ill-thought out.
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Sporadic performance

During the time I’ve owned my new Fabia Monte Carlo Edition, the MyŠkoda app has only worked properly on two occasions.
Nearly all of the time, the honk and flash option doesn’t work, stating it’s a temporary error, this has only been available to use once in six weeks.
The app constantly shows window, door and parking light status unavailable.
And the fuel range is showing the outer ring, but not the actual range in numeric form.
This stopped working two weeks ago, and hasn’t worked since.
Overall I’m not impressed with the apps many, so called, ‘temporary’ glitches.
I have found the MyŠkoda app sadly lacking in the performance department, mine hasn’t worked as it should consistently since I took delivery of my new car.
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Skoda Epiq

Très bon rapport qualité prix
Insonorisation à améliorer
Excellent comportement dans l’ensemble et consommation particulièrement performante

Sadly no longer usable

We’ve been using this app for nearly two years, since buying our Enyaq. It hasn’t been perfect, but very useful for pre-heating the car, etc. Unfortunately the latest update requires iOS 17, and our phones will only take 16, so goodbye Skoda. App developers never worry about customers.

My Skoda

Not very challenging app !
Handy app to have especially to see if the car is locked or not etc, but green room section is a bit of a let down. (Rewards are hard to get and virtually no challenges - once signed up to the garage etc all o got offered was book ur service…the car wasn’t a day old!) Powerpass section seems to lack charging prices currently but hoping this changes so we are able to use it to select a charge point. Has lots of potential
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It was useful

This app was quite useful but now cannot use it as my phone hasn’t got IOS17.

Why do I need the App

Been driving a Škoda for 6 yrs and not sure why I need an app. The saved password always wrong and I’m not sure why the app is needed.

Good app. Could be better.

Needs:

- Ability to turn lights on/off
- Last known position if no connection

Problème

L’onglet batterie ne s’ouvre pas toujours

Response from developer

Hello, we are sorry that you are experiencing complications while using our application. Without conducting a thorough investigation of your problem, we cannot offer a solution. Please contact us at +800 80 247 247/support@skoda-auto.com, where we will address your issue individually. Your MyŠkoda app team

Thanks a lot you morons

Great so you’ve upgraded the app which means that my I pad is no longer able to use the app thank you for nothing

Standby mode

Unfortunately it doesnt work for me ,emailed customer service they emailed technical department.been a month no email from department 🤷‍♂️ was trying to reset to factory settings, reinstalling app, even pulling the fuse 19 trick. Still cant use the app

Lost advertised connected-car functionality

I have a 2025 Škoda EV and until now have regularly used the MyŠkoda app. The latest update requires iOS 17, which my iPhone 8 Plus cannot run. That would be annoying but ok if the previous version of the app continued to work. It doesn't: Škoda has made the update compulsory, so the old app now simply directs me to an update that my phone cannot install. I have lost useful connected features on a virtually new car, despite both the car and phone working perfectly well. If Škoda wants to stop supporting older operating systems, it should at least allow the last compatible version of the app to continue functioning. Requiring customers to replace a perfectly serviceable phone in order to retain features of a 2025 car is extremely disappointing.
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Scott Cambridge

The worst App I have ever used, it fails to connect regularly, be weary when setting schedules as it will toggle back to permanently charge when you’re not watching, which in my case taking electricity at a much higher rate. This has been going on for months and Skoda have no fix. Also don’t bother with expensive wall chargers that can cleverly schedule times and solar/home battery levels as the Skoda app/car can’t deal with it, it’s really not smart!
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Très bonne application

Très bonne application qui évolue vraiment dans le bon sens. Des nouveautés tous les mois, on voit que l’investissement est là et que le retard commence à être rattrapé.
Petit bémol sur le design de l’application qui est vieillot mais qui reste fonctionnelle, c’est le principal.
Sortez-nous la version 3.9 avec le preconditionnement de la batterie manuel du logiciel de la voiture et ce serait parfait !
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Response from developer

Hello, great to hear that you're enjoying the app! To ensure that you have access to all of its features, we recommend keeping the app up to date. Your MyŠkoda app team

Sends unsolicited marketing notifications

I want to be able to charge my car without getting hassled by marketing push notifications

What’s happened?

This app worked perfectly well until a couple of weeks ago when, I think, there was an update. I cannot update my charge limit - it is always ‘temporarily unavailable’ and I have to go out to my car late at night to change it from there.

Push-Banchrichtigung

Die App funktioniert insgesamt sehr gut und ist übersichtlich und funktional gestaltet.
Einziges Manko: stellt man die Ladegrenze des Akkus auf 80%, erhält man nach Abschluss des Ladevorgangs keine Push-Benachrichtigung. Bei 90% oder 100% Ladegrenze funktioniert es bei mir (ansonsten wurden keine Einstellungen verändert). Ich scheine nach einer Internetrecherche nicht der einzige Nutzer mit diesem Problem zu sein. Wäre schön, wenn das durch ein Update behoben wird.
Daher „nur“ 4 von 5 Sterne.
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Response from developer

Guten Tag, wir freuen uns sehr, dass Ihnen unsere App gefällt. Regelmäßige Updates stellen sicher, dass Ihnen alle neuen Funktionen und Verbesserungen zur Verfügung stehen. Mit freundlichen Grüßen, Ihr MyŠkoda App Team

It just works

Clear and simple to use adds real value to Skoda ownership. having previously used the VW version this is so much better, like the cars! 😂