MyŠkoda Reviews: Is It Legit?

MyŠkoda
MyŠkoda
Skoda Auto a.s.

Customer Experience

Positive experience41.2% of reviews
Neutral19.0% of reviews
Negative experience39.9% of reviews

~ Based on 153 written reviews from the US App Store.

Is MyŠkoda Safe?

MyŠkoda appears safe based on user ratings. AppsHunter Safety Score for MyŠkoda is 91/100.

This assessment is based on 31,560 user ratings, with an App Store average of 4.5/5.

Safety Analysis

93.4% of ratings point to a safe experience
4.0% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 9,637 App Store ratings for MyŠkoda.

Is MyŠkoda Legit?

MyŠkoda appears to be a legitimate app. AppsHunter Legitimacy Score for MyŠkoda is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sadly no longer usable

We’ve been using this app for nearly two years, since buying our Enyaq. It hasn’t been perfect, but very useful for pre-heating the car, etc. Unfortunately the latest update requires iOS 17, and our phones will only take 16, so goodbye Skoda. App developers never worry about customers.

My Skoda

Not very challenging app !
Handy app to have especially to see if the car is locked or not etc, but green room section is a bit of a let down. (Rewards are hard to get and virtually no challenges - once signed up to the garage etc all o got offered was book ur service…the car wasn’t a day old!) Powerpass section seems to lack charging prices currently but hoping this changes so we are able to use it to select a charge point. Has lots of potential
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It was useful

This app was quite useful but now cannot use it as my phone hasn’t got IOS17.

Why do I need the App

Been driving a Škoda for 6 yrs and not sure why I need an app. The saved password always wrong and I’m not sure why the app is needed.

Good app. Could be better.

Needs:

- Ability to turn lights on/off
- Last known position if no connection

Thanks a lot you morons

Great so you’ve upgraded the app which means that my I pad is no longer able to use the app thank you for nothing

Standby mode

Unfortunately it doesnt work for me ,emailed customer service they emailed technical department.been a month no email from department 🤷‍♂️ was trying to reset to factory settings, reinstalling app, even pulling the fuse 19 trick. Still cant use the app

Lost advertised connected-car functionality

I have a 2025 Škoda EV and until now have regularly used the MyŠkoda app. The latest update requires iOS 17, which my iPhone 8 Plus cannot run. That would be annoying but ok if the previous version of the app continued to work. It doesn't: Škoda has made the update compulsory, so the old app now simply directs me to an update that my phone cannot install. I have lost useful connected features on a virtually new car, despite both the car and phone working perfectly well. If Škoda wants to stop supporting older operating systems, it should at least allow the last compatible version of the app to continue functioning. Requiring customers to replace a perfectly serviceable phone in order to retain features of a 2025 car is extremely disappointing.
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Scott Cambridge

The worst App I have ever used, it fails to connect regularly, be weary when setting schedules as it will toggle back to permanently charge when you’re not watching, which in my case taking electricity at a much higher rate. This has been going on for months and Skoda have no fix. Also don’t bother with expensive wall chargers that can cleverly schedule times and solar/home battery levels as the Skoda app/car can’t deal with it, it’s really not smart!
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Sends unsolicited marketing notifications

I want to be able to charge my car without getting hassled by marketing push notifications

What’s happened?

This app worked perfectly well until a couple of weeks ago when, I think, there was an update. I cannot update my charge limit - it is always ‘temporarily unavailable’ and I have to go out to my car late at night to change it from there.

It just works

Clear and simple to use adds real value to Skoda ownership. having previously used the VW version this is so much better, like the cars! 😂

Why am I being charged for this?!

Strongly object to being charged to use the app considering I bought a new car from you already. Seems like a shameless money grab to me. And as such I resent my driving data being taken in the name of improving same app when I already said no, for the above reason.

Nice car, shame about the tech

Good car, but let down by this poor quality app and the IT systems.

Confusing, buggy, and rammed full of ‘features’ which either don’t work properly, or only work if one’s car has them equipped, or only work in particular countries.

Imagine doing a Google search for restaurants within your postcode, and getting results thousands of miles away. It’s pointless applying a filter (like a VIN), if none of the results are actually filtered.

Emailing support generates no response.
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Pretty - but waiting to bite!

As with other VW group vehicles, a useful App. In the professional audio industry, pretty much any sound processor one can think of is also supplied with comprehensive software - enabling one to EQ a room, conduct audio analysis, determine the polarity and operating health of in-circuit loudspeakers and create virtual room controls etc. The major difference? With the audio industry, the software is supplied FOC for the life of the product. In the Auto industry, the App gets frozen after a year, unless one elects to pay a few £hundred a year. A rip-off, pure and simple!
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My first Skoda.

Great app! Really nice car too.

Nice car, shame about the tech

It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.

Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.

I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.

Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.

They’ve just added a ‘driving score’ section. It doesn’t work. ‘An issue occurred’. The app is bloated with more ’features’ that don’t work than with those that do.

Nice car let down by poor quality IT logic and ‘support’ which never takes ownership of reported issues.

Update: Developer, do you expect me to post my contact details here? If I press ‘contact the developer’ or ‘App support’ it takes me to the general Skoda website in a language I don’t understand. Both these points are indicative of the poor technical knowledge that blights this disappointing, bloated app.
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Sync issues and slow

The app sync with vehicle is slow. The version 8.16 has driving score feature and I am yet to see it in my app. It is updated, logged out and logged back in, yet that feature is not found.

Useless

Model not supported.

Nice car, shame about the tech

It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.

Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.

I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.

Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.
Show more