It just works
Clear and simple to use adds real value to Skoda ownership. having previously used the VW version this is so much better, like the cars! 😂
Why am I being charged for this?!
Strongly object to being charged to use the app considering I bought a new car from you already. Seems like a shameless money grab to me. And as such I resent my driving data being taken in the name of improving same app when I already said no, for the above reason.
Nice car, shame about the tech
Good car, but let down by this poor quality app and the IT systems.
Confusing, buggy, and rammed full of ‘features’ which either don’t work properly, or only work if one’s car has them equipped, or only work in particular countries.
Imagine doing a Google search for restaurants within your postcode, and getting results thousands of miles away. It’s pointless applying a filter (like a VIN), if none of the results are actually filtered.
Emailing support generates no response.
Confusing, buggy, and rammed full of ‘features’ which either don’t work properly, or only work if one’s car has them equipped, or only work in particular countries.
Imagine doing a Google search for restaurants within your postcode, and getting results thousands of miles away. It’s pointless applying a filter (like a VIN), if none of the results are actually filtered.
Emailing support generates no response.
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Pretty - but waiting to bite!
As with other VW group vehicles, a useful App. In the professional audio industry, pretty much any sound processor one can think of is also supplied with comprehensive software - enabling one to EQ a room, conduct audio analysis, determine the polarity and operating health of in-circuit loudspeakers and create virtual room controls etc. The major difference? With the audio industry, the software is supplied FOC for the life of the product. In the Auto industry, the App gets frozen after a year, unless one elects to pay a few £hundred a year. A rip-off, pure and simple!
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My first Skoda.
Great app! Really nice car too.
Nice car, shame about the tech
It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.
They’ve just added a ‘driving score’ section. It doesn’t work. ‘An issue occurred’. The app is bloated with more ’features’ that don’t work than with those that do.
Nice car let down by poor quality IT logic and ‘support’ which never takes ownership of reported issues.
Update: Developer, do you expect me to post my contact details here? If I press ‘contact the developer’ or ‘App support’ it takes me to the general Skoda website in a language I don’t understand. Both these points are indicative of the poor technical knowledge that blights this disappointing, bloated app.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.
They’ve just added a ‘driving score’ section. It doesn’t work. ‘An issue occurred’. The app is bloated with more ’features’ that don’t work than with those that do.
Nice car let down by poor quality IT logic and ‘support’ which never takes ownership of reported issues.
Update: Developer, do you expect me to post my contact details here? If I press ‘contact the developer’ or ‘App support’ it takes me to the general Skoda website in a language I don’t understand. Both these points are indicative of the poor technical knowledge that blights this disappointing, bloated app.
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Sync issues and slow
The app sync with vehicle is slow. The version 8.16 has driving score feature and I am yet to see it in my app. It is updated, logged out and logged back in, yet that feature is not found.
Useless
Model not supported.
Nice car, shame about the tech
It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
Update 2: To the developer - What is there to support? Your publicity and owners manual mention features that are no longer available, or which are not available on my specific car. I was told, twice, explicitly by Skoda to input the VIN in order to discover the exact specification available on my car. This is useless advice because entering the VIN on the owners manual and the ‘selection’ page does not in fact filter anything at all. It’s poor quality documentation and lazy IT implementation. Just do your job and give your customers accurate information.
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Wrong car
My skoda app gets connected to random cars and shows all details. Would this be the same for my car being connected to someone elses app?
Nice car, shame about the tech
It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
Update: And all Škoda ‘support’ can do is send me the same link to the same ‘availability’ page which shows features which do not show in my car or on this poor quality app. Absolutely useless. The weather app is nowhere to be found, half of the remote features are missing. I had already emailed support, who sent me the exact same link to the ‘availability’. I already knew what is advertised as available, why else would I be reaching out? QED.
I just checked again using my VIN and also browsing for the car and model. Both the ‘availability’ checker and the owners manual show EXACTLY the same available features whether the vin is entered or not. Embarrassingly bad logic from the IT geniuses at Škoda, or just lazy and faulty implementation?
Either way my review stands.
I contacted support who, by looking at my VIN, could tell me that the features advertised on the app, on the Skoda website, and in the owners manual, are not in fact available for my car. Even though I entered the VIN on the app, on the website and in the manual, and all advertised features which in my case I have not got. Shoddy implementation, and consequent misadvertising.
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Nice car, shame about the tech
It’s not so much the app, but the entire Skoda comms and marketing piece. Hugely confusing. Dozens of options advertised, but no real way of knowing if a particular feature is available for a particular car. One has to input the car’s vin number to see the owners’ manual, but then the owners’ manual includes every single option, most of which are not applicable to the car. This app advertises lots of features, most of which will/are unavailable depending on … location? car trim? the availability of the Skoda servers? For example, I can see there’s a weather app. I cannot install it into my car because … no idea … wrong country? Wrong week? I’m a primary user on the car and have jumped through all the other hoops, but not got anywhere nearer to finding a definitive answer. Nice car, nearly new, the stuff I have managed to connect to is great, but the information about available features is bloated and confusing.
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Good app
One of the better car apps I’ve used
Back up
I find app easy to use but especially like function for finding car and also ability to check its locked and windows closed.
Good app— but very oriented to Electric vehicles.
I love this app, it is brilliant for viewing my ŠKODA at a glance, however, I was a bit disappointed with the latest release of compatibility with the Watch. A lot of updates seem to be focus-oriented at electric vehicles and I would love to see more features for petrol/diesel equivalents.
Looking down on customers
So far I have enjoyed this app, great functionality, just exactly what you need and not too much. But always missed an Apple Watch app! Now it came! Only for electric cars. Thank you Skoda for looking down on your internal combustion engine customers. That is a decision unfortunately I can’t appreciate.
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Not fantastic
Clunky at times. Does not always tie in with the charger
Takes a while when eventually connected to provide an accurate update
Takes a while when eventually connected to provide an accurate update
App not connecting to my car
Ever since the update, my app no longer syncs to my car and I have to log into my account again on the infotainment system. Skoda support have been really quick though at responding and trying to help me problem solve this
Excellent
New user so early days but it’s been excellent so far.
Does what it says without a single glitch.
Does what it says without a single glitch.
Mr.Sony
Fabulous!