Confusing
App is confusing for new users, not explanatory about packages to recharge. After recharging prepaid, credit never came to my number
سهل الاستخدام شكراً لكم
جميل
نورة ام محمد
سهل وسريع👍🏻
رفحاء
عبدالله
Ok
Ok

Manage all your mobile and home internet services, shop for devices and vouchers, and get instant customer support. It offers solutions for both stc customers and non-customers, with features like number porting, bill payments, and roaming package subscriptions.
Summarized from real user reviews of mystc KSA. Based on 82K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Utilities app.
4.86
August 3, 2026
Thank you for using mystc! We work hard on improving our services to deliver the best digital experience. Update mystc & enjoy our new features: Now you can easily check the estimated delivery time for your store order via mystc app. You can now transfer ownership of your landline with ease through the mystc app. You can now request a router return directly through the mystc app with ease. Mawjood Chat & Mawjood Extra: Easily manage both services from the mystc app. Activating one service will automatically deactivate the other. General additions & improvements on the app. With mystc, we go further.
More3 issues
App freezes and crashes
Login issues and device authorization problems
4 requests
Ability to change packages easily
Multi-SIM management
The app allows you to manage all your stc numbers and services, shop for the latest smart devices and vouchers, order new numbers with delivery, and even transfer your number from another operator. You can also pay bills, recharge prepaid numbers, and subscribe to various packages and entertainment services.
The app itself is free to download and use. While there are no upfront costs to access the management and shopping features, in-app purchases are available for devices, vouchers, and potentially some services.
Yes, the app provides immediate 24/7 support via an instant messaging service with customer service representatives. You can also easily search for information on packages, devices, and bills.
This app is designed for anyone in Saudi Arabia who uses stc services, whether for mobile or home internet. It's also useful for those who are not yet stc customers but are interested in their offerings, such as ordering a new number or purchasing devices.
Unique features include the ability to participate in auctions for special numbers, exchange old devices for new ones, send gifts to loved ones, and benefit from loyalty programs like 'qitaf' and the 'tamayouz' program for exclusive offers and rewards.