Manage your mobile services, pay bills, and recharge your account with ease. Shop for new devices and plans, and manage all your lines in one place. Get quick access to account information and helpful support.
Summarized from real user reviews of Mobily. Based on 51K reviews and a 4.8/5 average, it highlights the 8 positives and 4 negatives reviewers mention most about this Utilities app.
5.6.2
September 11, 2026
• Enjoy a refreshed Mobily Store experience with a new look and feel. • Discover our latest Shamel plans with a fresh new look, clear benefits, and an easy subscription journey. • Get a new number or keep your existing one — the choice is yours. • Explore and purchase the latest devices with flexible financing options, all through the Mobily App. • Verify your ID with ease and enjoy full control of all your Mobily numbers in one place. • View, manage, and control your content services effortlessly. • Get a clearer view of your unbilled amount with detailed information right in the Mobily App. • View and manage your devices contracts easily, all from one place. • Use your Neqaty balance to pay your bill easily.
More3 issues
Login issues and password reset problems
Incompatibility with older devices
4 requests
Automatic bill payment or credit card integration
Offline payment options
The Mobily app allows you to manage all your Mobily products and services. You can pay bills, recharge your account, shop for new devices and plans, manage subscriptions, and handle all your phone lines from a single account. It also provides access to customer support.
The app makes payments and recharges easy. You can use a variety of debit and credit cards through the smart and secure interface within the app to pay your bills or top up your account.
Yes, the app features 'Shopping on Demand' where you can get the latest smartphones, new lines, SIM cards, or fiber services delivered directly to you. You can also find offers on packages and services.
The app offers 'Delightfully Helpful Support' where you can talk to a real person through their social media support channels. They aim to take care of all your communication needs.
Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or in-app purchases for core functionality, and it does not appear to be ad-supported.
