Comparison

Mobily vs Zain KSA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mobily

Manage your mobile services, pay bills, and shop for new devices or plans. This app offers easy access to account information, subscription management, and customer support.

Highlights
  • Easy bill payments and recharges
  • Shop for phones, SIMs, and fiber
  • One-click subscription management
  • Direct social media support
  • Manage multiple lines under one account
Features
Read full description

Take control of your Mobily products and services with the all new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly you’ll be able to do more than ever before. Our great new features include: • Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app; • Shopping on Demand - Get the latest smart phone, new line, sim, or fiber delivered right to you; • Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click; • Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs; • All Your Lines in One Place - Manage all your numbers under one account simply and securely. And many more to come.

About

Zain KSA

Manage your mobile and internet services with ease. Purchase new lines, track deliveries, and pay bills instantly. Control multiple lines, set up auto-payments, and monitor usage with customizable bundles and packages.

Highlights
  • Buy new lines and services
  • Real-time delivery tracking
  • Quick bill payments and recharges
  • Manage multiple Zain lines
  • Schedule automatic payments
  • Monitor line consumption
  • Activate custom bundles and packages
Features
Read full description

[About Zain App 3.0] With the new update, unique industry standard features and smooth experience are introduced to deliver all needed products and services. Enjoy our features: - [Zain Digital Account] Anyone can use Zain App to buy new lines and services with real time delivery tracking. - [Quick Pay] You can pay or recharge any number on the go without login or registration. - [Zain Lines Management] Easily manage all your Zain lines in one place (Voice, Internet, Fiber). Flexible management is offered with security controls on critical functions. - [Zain Auto Pay] Schedule automatic prepaid line recharges and bill payments for your children & family to occur at your convenience with your full control. - [Line Dashboard] Using our app, you will be able to see your subscriptions, line consumptions, and activate various customized bundles and packages. Unique account security features: - Authorizations and Permits system to manage family & children lines. - Monitor and control who can access your numbers securely. - View and terminate active logged in sessions across all devices. We’re just getting started! This is the first of many improvements to come. Let us know what you think, to improve your experience together. Zain, A Wonderful World!

Screenshots

Mobily4 screens
Zain KSA4 screens

Verdict

The call

The clearest difference is update cadence: Zain KSA at every 8 days against Mobily's every 3 weeks. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Mobily against 4.6 for Zain KSA. Both are backed by a comparable volume of ratings — 51K and 18K respectively. Written reviews are what separate them: 93% of Mobily's written reviews are positive against 87% of Zain KSA's.

UpkeepUpdate frequency

Mobily ships an update every 3 weeks, Zain KSA every 8 days. Both last shipped on November 7, 2026.

Scorecard1 real difference · 9 level
Mobily versus Zain KSA: the parameters behind the verdict, then further details
ParameterMobilyZain KSA
PriceFreeFree
Rating4.8 (51K ratings) — better4.6 (18K ratings)
Positive reviews92.7% of reviews — better86.7% of reviews
Number of ratings51K — better18K
Update frequencyEvery 3 weeksEvery 8 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size224 MB219 MB
Age rating4+4+
DeveloperMobilyMobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia)

Customer experience

Mobily

All ratings50,840 ratings
Positive94.0%
Neutral2.6%
Negative3.3%
Written reviews2,972 reviews
Positive92.7%
Neutral1.9%
Negative5.5%

Zain KSA

All ratings18,265 ratings
Positive90.6%
Neutral3.5%
Negative5.8%
Written reviews1,829 reviews
Positive86.7%
Neutral2.5%
Negative10.8%

User reviews

Mobily

From 51K App Store ratings

What we love

  • 👍 Easy to use
  • 👍 User-friendly
  • 👍 Convenient features
  • 👍 Quick and efficient
  • 👍 Excellent service

Room to improve

  • 🐛 Occasional crashes or bugs
  • 🐛 Inconsistent payment processing
  • 🐛 Inability to transfer SIM without visiting branch
  • 🐛 Frequent disconnections or network issues

Zain KSA

From 18K App Store ratings

What we love

  • 🚀 Fast and easy to use
  • 👍 User-friendly interface
  • 💡 Useful features like account management and bill payment
  • 🚀 Smooth performance
  • 👍 Convenient for family members

Room to improve

  • 🐛 Occasional bugs and crashes
  • 🔧 Need for more customer service improvements
  • 🌐 Inconsistent network quality in some areas
  • 🔍 Lack of advanced features and customization options

Bugs and requests

Mobily

Reported bugs

3 issues
  • Login issues and password reset problems
  • Incompatibility with older devices
  • Incorrect or missing information in the app

Requested features

4 requests
  • Automatic bill payment or credit card integration
  • Offline payment options
  • Improved multi-tasking and background functionality
  • Enhanced UI/UX and navigation

Zain KSA

Reported bugs

3 issues
  • Login issues for some users
  • Inconsistent app performance on certain devices
  • Difficulties in managing multiple accounts within the app

Requested features

4 requests
  • Ability to view detailed call and data usage history
  • Option to change phone number associated with account
  • Integration with more payment methods
  • Improved in-app support and troubleshooting

In-app purchases

None

Mobily

No in-app purchases

None

Zain KSA

No in-app purchases

Questions

Is Mobily free?
Mobily is free to download, with no in-app purchases.
Is Zain KSA free?
Zain KSA is free to download, with no in-app purchases.
Which has better reviews, Mobily or Zain KSA?
Mobily is rated higher. Mobily averages 4.8 out of 5 from 51K ratings, while Zain KSA averages 4.6 from 18K ratings.
Do Mobily or Zain KSA have ads?
Neither Mobily nor Zain KSA shows ads.
Which is updated more often, Mobily or Zain KSA?
Mobily ships an update every 3 weeks, and Zain KSA every 8 days. Most recently, Mobily was updated on November 7, 2026 and Zain KSA on November 7, 2026.

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