Mobily vs Zain KSA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mobily
Manage your mobile services, pay bills, and shop for new devices or plans. This app offers easy access to account information, subscription management, and customer support.
- Easy bill payments and recharges
- Shop for phones, SIMs, and fiber
- One-click subscription management
- Direct social media support
- Manage multiple lines under one account
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Take control of your Mobily products and services with the all new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly you’ll be able to do more than ever before. Our great new features include: • Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app; • Shopping on Demand - Get the latest smart phone, new line, sim, or fiber delivered right to you; • Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click; • Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs; • All Your Lines in One Place - Manage all your numbers under one account simply and securely. And many more to come.
Zain KSA
Manage your mobile and internet services with ease. Purchase new lines, track deliveries, and pay bills instantly. Control multiple lines, set up auto-payments, and monitor usage with customizable bundles and packages.
- Buy new lines and services
- Real-time delivery tracking
- Quick bill payments and recharges
- Manage multiple Zain lines
- Schedule automatic payments
- Monitor line consumption
- Activate custom bundles and packages
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[About Zain App 3.0] With the new update, unique industry standard features and smooth experience are introduced to deliver all needed products and services. Enjoy our features: - [Zain Digital Account] Anyone can use Zain App to buy new lines and services with real time delivery tracking. - [Quick Pay] You can pay or recharge any number on the go without login or registration. - [Zain Lines Management] Easily manage all your Zain lines in one place (Voice, Internet, Fiber). Flexible management is offered with security controls on critical functions. - [Zain Auto Pay] Schedule automatic prepaid line recharges and bill payments for your children & family to occur at your convenience with your full control. - [Line Dashboard] Using our app, you will be able to see your subscriptions, line consumptions, and activate various customized bundles and packages. Unique account security features: - Authorizations and Permits system to manage family & children lines. - Monitor and control who can access your numbers securely. - View and terminate active logged in sessions across all devices. We’re just getting started! This is the first of many improvements to come. Let us know what you think, to improve your experience together. Zain, A Wonderful World!
Screenshots
Verdict
The clearest difference is update cadence: Zain KSA at every 8 days against Mobily's every 3 weeks. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Mobily against 4.6 for Zain KSA. Both are backed by a comparable volume of ratings — 51K and 18K respectively. Written reviews are what separate them: 93% of Mobily's written reviews are positive against 87% of Zain KSA's.
Mobily ships an update every 3 weeks, Zain KSA every 8 days. Both last shipped on November 7, 2026.
| Parameter | Mobily | Zain KSA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (51K ratings) — better | 4.6 (18K ratings) |
| Positive reviews | 92.7% of reviews — better | 86.7% of reviews |
| Number of ratings | 51K — better | 18K |
| Update frequency | Every 3 weeks | Every 8 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 224 MB | 219 MB |
| Age rating | 4+ | 4+ |
| Developer | Mobily | Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia) |
Customer experience
Mobily
Zain KSA
User reviews
Mobily
From 51K App Store ratingsWhat we love
- 👍 Easy to use
- 👍 User-friendly
- 👍 Convenient features
- 👍 Quick and efficient
- 👍 Excellent service
Room to improve
- 🐛 Occasional crashes or bugs
- 🐛 Inconsistent payment processing
- 🐛 Inability to transfer SIM without visiting branch
- 🐛 Frequent disconnections or network issues
Zain KSA
From 18K App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 👍 User-friendly interface
- 💡 Useful features like account management and bill payment
- 🚀 Smooth performance
- 👍 Convenient for family members
Room to improve
- 🐛 Occasional bugs and crashes
- 🔧 Need for more customer service improvements
- 🌐 Inconsistent network quality in some areas
- 🔍 Lack of advanced features and customization options
Bugs and requests
Mobily
Reported bugs
3 issues- Login issues and password reset problems
- Incompatibility with older devices
- Incorrect or missing information in the app
Requested features
4 requests- Automatic bill payment or credit card integration
- Offline payment options
- Improved multi-tasking and background functionality
- Enhanced UI/UX and navigation
Zain KSA
Reported bugs
3 issues- Login issues for some users
- Inconsistent app performance on certain devices
- Difficulties in managing multiple accounts within the app
Requested features
4 requests- Ability to view detailed call and data usage history
- Option to change phone number associated with account
- Integration with more payment methods
- Improved in-app support and troubleshooting
In-app purchases
Mobily
No in-app purchases
Zain KSA
No in-app purchases







