Not bad
I like the convenience of the online order. I have two items that could be improved: the cafe operates by order number and the app confirms your purchase but does not provide and order number the second item is that there is no option for customization.
Broken
App is broken, can’t even log in properly let alone order food.
Random logouts constantly
Constantly having to sign back in for no apparent reason.
Horrible to use
Transaction history does not show in this an neither the receipts.
My app does not have top up option so cannot do it remotely only through physical terminal…only wish my employer had not chosen this company for dealing with our inside catering - utter disappointment !
My app does not have top up option so cannot do it remotely only through physical terminal…only wish my employer had not chosen this company for dealing with our inside catering - utter disappointment !
No cheese!
You can’t order an omelet without the app forcing you to add cheese! Mandatory cheese is a problem. Please fix.
Forgot password
From past 2 weeks i have been trying to reset my password but i am not receiving verification code to reset password. Due to this i am not able to login in the app. Will try for more few days if it doesn’t work gonna uninstall this app.
Autotopup
Just can’t get this to work, have tried
Many times, please issue instructions?
Many times, please issue instructions?
Repeat order
I order the same salad every time. Would be good to have a repeat order option
Buggy, Not Intuitive, Zero Support
That’s pretty much it.
Login Issues
Pls fix it asap
Hassle after Jan 12th update
App now has me login each time I close the app or am away from it for little while. Before the Jan 12th update I was able to stay logged in so I didn’t have to type out my user name and password for a breakfast and lunch menu browse. Other than the hassle of this each use login the app/service is nice.
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SysTopia App
Good app, but keeps logging out, so annoying to have to keep typing email address and password manually to go back in
Cannot Register
I have tried several times to get this APP to work. I even read the reviewes where the developers said turn off the company WiFi. So I did no change. When I try to register it sends me to a screen to input a confirmation code sent to my e mail. However it will not let you type in a code. So how can I register is the app will not let me?
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Easy to use
Super app, only use for work but so simple to use. Shame I can’t use this on the high street too. Great work
Great app
Love the look and feel. So easy to use and I can even order my favourite coffee on my way to work😊
Great app
Easy to use and makes life a lot easier - five stars 👍
Unable to confirm email
Unable to login as email not confirmed. There is no way to confirm ..
Cannot access app
The final registration code sent to the user is a combination of letters & numbers, but the app only presents a number keypad - preventing you from being able to confirm your registration. Therefore you cannot even enter the app. Additionally there is a pop up each time I open it saying that the app needs updating, but the App Store says there is no update.
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Never worked
App has never worked. Says its loading but nothing happens. Utter crap.
Response from developer
Sorry to hear you have had a poor experience with our app. We have released an upgrade to the app today to address this issue. Do contact us at helpdesk@systopia.co.uk if you still experience a problem.
Payment not processing
The app will not process credit cards that are saved anymore and I keep getting an error. However, using the exact same card as a new card works. This worked fine until this week.
Please fix this issue so I don’t have to keep inputting my card info.
Please fix this issue so I don’t have to keep inputting my card info.
Response from developer
We're sorry to hear you have been experiencing issues with the app. To help resolve this issue, could you contact helpdesk@systopia.co.uk so we can get some more information from you.
