Easily get trusted tech assistance from friends or family. Create secure codes to request help, and helpers can view your screen to guide you through troubleshooting. You remain in full control of your device throughout the session.
3.2
June 17, 2026
This update makes it easier to connect with people who trust you for tech support. • New Ping Requester feature lets trusted helpers notify a requester to open MyTechHelp when assistance is needed • Improved request queue and support history workflows • More reliable session handling and return-to-app behavior • Enhanced device checkup details • General performance, stability, and interface improvements
MoreUnlimited support sessions after the 30-day free trial.
MyTechHelp prioritizes user control. Screen sharing only begins when the requester initiates it, and the requester can end the session at any time. Helpers cannot control the requester's phone, ensuring privacy and security.
MyTechHelp offers free access for requesters to create unlimited help sessions. Helpers can also provide assistance without a subscription. Optional premium access is available for unlimited requester sessions after a free trial.
MyTechHelp is available on iPhone and iPad devices, making it accessible for a wide range of Apple users needing tech assistance.
The app was last updated on June 17, 2026, indicating active development and support. Users can expect ongoing improvements and bug fixes.
MyTechHelp has an age rating of 4+, making it suitable for use by children and adults alike for obtaining or providing tech support.
No, helpers cannot control your phone. MyTechHelp provides view-only screen sharing, meaning helpers can see your screen to guide you but cannot make changes or interact with your device directly.
MyTechHelp Premium offers unlimited requester sessions for $4.99 per month, with a 1-month free trial. This is an optional upgrade for requesters who need more extensive session access.
MyTechHelp is designed for simple troubleshooting and guidance. It allows trusted individuals to see your screen and walk you through common tech issues without needing to be physically present.