MyTelkom App

MyTelkom App

by Telkom SA SOC Ltd

15 ratings
12 reviews

Archived App (Last seen on 7 Aug 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • March 1, 2023
  • August 5, 2025

Features

MyTelkom App screenshot #1 for iPhone
MyTelkom App screenshot #2 for iPhone
MyTelkom App screenshot #3 for iPhone
MyTelkom App screenshot #4 for iPhone
MyTelkom App screenshot #5 for iPhone
iphone
ipad
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About

This revamped application offers a streamlined and convenient way to manage your services. It features biometric login, easy profile setup, and seamless service switching, along with exclusive offers.

Biometric login
Digital profile setup
Seamless switching service
Exclusive special offers
Faster and sleeker interface
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What's New in MyTelkom App

31.0.1

August 5, 2025

Updated message on internet failure and login failure.

User reviews

cannot topup onlime

The balances work but I am unable to make any topup data purchases, constant error “no bundles found for this category”. I have prepaid LTE. This is a joke now I have to go to a Telkom store. Fix this!!

Not working

Almost impossible to get past the login page. Continually getting message saying along the lines of “…this functionality is not working”

Pointless

I can’t understand why they changed the app. The previous “Telkom” app was buggy but fine.
This one is ALWAYS having issues, even just to log in. Why isn’t there an option to remember your details so you don’t have to manually enter it every single time just to log in? I just want to top up my data. Instead, I’m force-closing the app just to try to login.
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Response from developer

We’re sorry for the ongoing login issues and the inconvenience caused by having to re-enter your details each time. Your feedback is noted. We’re working to improve the app experience and appreciate your patience. ^LL

My Telkom app

Appalling. Absolutely useless. Have deleted the app. Will probably move phone supplier because of this.

User

Absolutely useless. Whoever the developer is they should be fired

Developer apps

FAQ

What are the main benefits of using the MyTelkom App?

The MyTelkom App offers a faster, sleeker, and more convenient experience for managing your Telkom services. Key benefits include convenient biometric login, easy digital profile setup, and seamless switching of services, along with access to exclusive special offers.

Is the MyTelkom App free to download and use?

Yes, the MyTelkom App is available for free. There are no charges to download or use the core features of the application.

What devices are compatible with the MyTelkom App?

The MyTelkom App is designed for Apple devices, specifically supporting iPhone, iPad, and iPod touch.

How often is the MyTelkom App updated?

The MyTelkom App was last updated on August 5, 2025, indicating regular updates to improve performance and add features. The latest version is 31.0.1.

What is the age rating for the MyTelkom App?

The MyTelkom App has an age rating of 17+, suggesting it may contain content or features suitable for mature audiences.

Does the MyTelkom App offer any special deals or promotions?

Yes, the MyTelkom App provides exclusive special offers to its users. These offers are designed to enhance the value and convenience of managing your Telkom services.

How does the MyTelkom App handle user profiles?

The app facilitates easy digital profile setup, allowing users to manage their personal information and service details efficiently. This simplifies account management and personalization.

What are the security features of the MyTelkom App?

The MyTelkom App incorporates convenient biometric login, which enhances security by allowing users to access their accounts using fingerprint or facial recognition, providing a secure and quick authentication method.