cannot topup onlime
The balances work but I am unable to make any topup data purchases, constant error “no bundles found for this category”. I have prepaid LTE. This is a joke now I have to go to a Telkom store. Fix this!!
Not working
Almost impossible to get past the login page. Continually getting message saying along the lines of “…this functionality is not working”
Pointless
I can’t understand why they changed the app. The previous “Telkom” app was buggy but fine.
This one is ALWAYS having issues, even just to log in. Why isn’t there an option to remember your details so you don’t have to manually enter it every single time just to log in? I just want to top up my data. Instead, I’m force-closing the app just to try to login.
This one is ALWAYS having issues, even just to log in. Why isn’t there an option to remember your details so you don’t have to manually enter it every single time just to log in? I just want to top up my data. Instead, I’m force-closing the app just to try to login.
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Response from developer
We’re sorry for the ongoing login issues and the inconvenience caused by having to re-enter your details each time. Your feedback is noted. We’re working to improve the app experience and appreciate your patience. ^LL
My Telkom app
Appalling. Absolutely useless. Have deleted the app. Will probably move phone supplier because of this.
User
Absolutely useless. Whoever the developer is they should be fired
Don’t know why they bothered
To say this app is useless would imply that there’s some form of functionality…the only thing that works on here is the error window message….that gets 5 stars as it works…the rest is useless and always unavailable…..
Slow
It’s quite slow for logging in. I can go the whole day waiting for it to finish “processing” my log in information.
Never received an OTP
Tying to use the app but never receive my OTP
Telkom, therefore egregiously useless
One star because zero and minus stars not available. Entered my credentials and then nothing.
Could not link account because of error
Pretty hopeless … before you can do anything you need to link an account via ID or passport no. I got a repeated “Uh-oh … Something went wrong. Please try again later.” when attempting to do this. I tried repeatedly but no success. Deleted the app but worried that the login I created still exists somewhere in the ether.
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Useless!!!
Absolutely useless!!! Registered and that’s it - does not want to log me in. “Oops! Something went wrong! It’s not you, it’s us……”. Since yesterday, but Telkom insists I use it to pay.
No tablet or iPad support for OTP actions
Looks good and easy to navigate BUT
All actions require a SMS OTP and tablets/iPads cannot receive SMS messages.
The app needs a secondary verification method.
I’m trying to “donate” data from one number to another and the helpful solution was to take the sim out and put it in another device that can receive SMS.
All actions require a SMS OTP and tablets/iPads cannot receive SMS messages.
The app needs a secondary verification method.
I’m trying to “donate” data from one number to another and the helpful solution was to take the sim out and put it in another device that can receive SMS.
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