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MyTelkomsel

MyTelkomsel

by PT Telekomunikasi Selular

7.4K ratings
274 reviews
With Ads
🌟 Lifestyle
📊 Productivity
Free
With Ads

Details

Released
May 28, 2013
Updated
October 12, 2026

Features

Background Location Access

Developer

PT Telekomunikasi Selular
✨Promote your app ✨
MyTelkomsel screenshot #1 for iPhone
MyTelkomsel screenshot #2 for iPhone
MyTelkomsel screenshot #3 for iPhone
MyTelkomsel screenshot #4 for iPhone
MyTelkomsel screenshot #5 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
⭐274
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 1 month
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About

Manage your Telkomsel, IndiHome, and Orbit accounts in one place. Easily check credit, buy data plans, make secure payments, and discover personalized promos and entertainment. Get 24/7 support from a virtual assistant.

✓Account dashboard for credit and info
✓Switch between Telkomsel, IndiHome, Orbit accounts
✓Personalized data plan recommendations
✓Hassle-free package buying
✓Secure payments with Telkomsel Wallet
✓Personalized deals and flash sales
✓Lifestyle mini-apps and entertainment
Show original description

What users say about MyTelkomsel

Reviews of MyTelkomsel are mostly negative: the Lifestyle app is rated 4.5/5 from 7.4K App Store ratings. What users like most: fast application, easy to buy and set up. Top complaints: frequent crashes and bugs, login and authentication issues. Summarized from real user reviews.

Positive things

  • 🚀Fast application
  • 💡Easy to buy and set up
  • 🚀Helpful and informative

Negative things

  • 🐛Frequent crashes and bugs
  • 🔒Login and authentication issues
  • 💸Expensive and confusing packages
  • 📱Cluttered and unintuitive UI
  • 🔔Too many unwanted notifications
  • 🇮🇩Lack of English language support
See all reviews

What's New in MyTelkomsel

9.4.0

October 12, 2026

More of what you need, now on MyTelkomsel! Find offers picked for you with every transaction. Want to send a gift with your loved ones? Go for it! Got something in mind? Just search! Now, manage your subscriptions and check your transaction history with just a scroll. Pretty convenient, right? Update now and discover what’s new!

More

User reviews

Most RecentHighest RatedLowest Rated

More English please

Perfect except language and no foreign passport registration
MMMalex

Response from developer

Hi Malex, thank you for your continued loyalty to Telkomsel. Your appreciation means a lot to us as we work to improve the MyTelkomsel service and performance. Have a great day. 😊 -Ken

Kecewa

Baru kemaren beli paket 7GB dan dirumah pake wifi, kenapa internet saya tiba2 sisa 90MB??????
SSaifieeee

WORST APP

WORTS APP!
GGorgFS

Lagging when in crucial moment

I can’t purchase internet quota when it actually counts.
Nninnosky

Poor English availability

Some screens translate well, but most do not. So one moment you understand what is happening, then as you tap through, say, a payment, suddenly you lose the ability to understand what is happening. VERY bad.
TMThat Metal Man
See 269 more reviews

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User experience

🐞

Reported Bugs

4 issues

App freezes during the 'tour' feature

Bug

Unable to click 'next' button in the tour

Bug

Compatibility issues with newer iOS versions

Bug

Repeated login failures and session timeouts

Bug
✨

Requested Features

6 requests

Simplify the app and focus on core functionality

Feature

Improve login and authentication process

Feature

Provide clear and transparent pricing for packages

Feature

Enhance the user interface for better navigation

Feature

Allow users to easily manage and control notifications

Feature

Offer comprehensive English language support

Feature

FAQ

What can I do with MyTelkomsel?

MyTelkomsel allows you to easily check your credit, view account information, and manage your Telkomsel, IndiHome, and Orbit accounts. You can also buy data packages, make payments securely, discover personalized promotions, and access lifestyle services like entertainment and mini-apps.

How do I buy data plans on MyTelkomsel?

Buying data plans is hassle-free on MyTelkomsel. The app provides personalized recommendations based on your needs. You can easily repurchase favorite plans or find suitable roaming plans for travel. Categories and layouts are simplified for faster selection.

Is MyTelkomsel free to use?

Yes, the MyTelkomsel app is free to download and use. While the app itself is free, it facilitates in-app purchases for data plans, services, and other offerings from Telkomsel.

What are the system requirements for MyTelkomsel?

The latest update of MyTelkomsel is available for iOS devices running iOS 11.0 and above. For Android devices, please check the app store for specific compatibility information.

How can I get help if I have a problem?

If you need assistance, you can ask Veronika, your 24/7 digital assistant within the app, who can answer questions and help fix issues. For further support, you can visit https://tsel.me/FAQ for quick solutions, email cs@telkomsel.com, or connect via their social media channels.