MyTelkomsel User Reviews

Customer Experience

Positive experience15.8% of reviews
Neutral5.9% of reviews
Negative experience78.3% of reviews

~ Based on 272 written reviews from the US App Store.

What users say

Is MyTelkomsel Safe?

MyTelkomsel appears safe based on user ratings. AppsHunter Safety Score for MyTelkomsel is 90/100.

This assessment is based on 6,710 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.1% of ratings point to a safe experience
3.5% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 5,961 App Store ratings for MyTelkomsel.

Is MyTelkomsel Legit?

MyTelkomsel appears to be a legitimate app. AppsHunter Legitimacy Score for MyTelkomsel is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

WORST APP

WORTS APP!

Lagging when in crucial moment

I can’t purchase internet quota when it actually counts.

Poor English availability

Some screens translate well, but most do not. So one moment you understand what is happening, then as you tap through, say, a payment, suddenly you lose the ability to understand what is happening. VERY bad.

Halo

Halo is like Simpati that I have to buy packages every month instead of auto

Telkomsel Simpati

This service is getting more expensive and worse in its service.

Aplikasi SAMPAH = JUNK APP

Dikit-dikit animasi, pop up, games, sliders, promo, dan sebagainya, tapi setting nomor utama saja tidak ada cara yang mudah. Beginilah hasil kerja karya anak bangsa yang kebanyakan jalur orang dalam, dikombinasikan dengan atasan yang tidak mengerti kegunaan mendasar!

Animation here and there, pop-ups, games, sliders, promo, whatsoever you may call it, but basic function as setting up main number is practically non-existent! This is a result of country’s homeboys employed by nepotism and non-merit, combined with superiors who don’t know basic usability!

Bunch of junks!
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Avoid

So spam sent. Not trustworthy. Avoid.

keluhan pengguna

aku mau beli paket tapi selalu stuck di loading. padahal bisa ku pastikan jaringannya sudah bagus. tapi yaaa gitulah. aplikasinya selalu aja ada masalahnya

Trash apps

Everytime i want to buy package, any package, there’s always pop up “Oops there was an error. Please try again” Maybe i should move to another operator

Semua uang tersedot

Sisa pulsa 600.000 hilang saat ambil penawaran “paket darurat”. Jangan simpan uang apa2 sama telkomsel

Login consistency

Terrible platform, endless sms unwanted promo. Horrible

Full of bugs

Your app is full of bugs. After a recent update, you're now showing a pop up to check new User Agreement, but when I press Agree button this message stays on top of the screen and I can't do anyhing inside the app, I can't top-up, check my data, etc. I deleted the app and downloaded again, it didn't help. Fix this!!! Otherwise I would have to swifh from Telkomsel to other provider.
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Poor -Doesn’t take international cards

Poor -Doesn’t take international cards

Thanks for waking me up

Sending spam text messages to your customers at 1:15am and 4:20am is inexcusable.

Banyak iklan

Kebanyakan iklan notif gak penting. Sehari bisa 3-5x. Logikanya kita pakai app ini cuma buat ngecek atau beli paket 1x sebulan. Bukan belanja sembako yg perlu diskon dll. Gimana sih!! Mengganggu tau!

Bogus App

The most ridiculous cell provider app that doesn’t allow customers to log in. Logging in itself requires an OTP that they call “magic link.” This however never gets received and according to cust service call center “everything is normal” without giving any solutions on how to gain access to the app. Buying roaming package becomes impossible. Hence considering other cell providers that are more proper and legit is definitely a must.
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Jelek banget

Apk jelek lemot ,kuota mahal ,cepat habis ,dikit" kena pajak , pelayanan kurang jelek ,tolong di perbaiki jgn cuma mau duit nya aja

Data package not working

I bought a data package but it didnot work

App keeps freezing

New update keeps freezing so I cant buy package

App yang sangat jelek

Tiba2 bisa ga ada sinyal untuk reload isi dari apps ini. Padahal sudah connect ke wifi yang sinyalnya bagus.