Wait list
Whats the use of having a waitlist if there’s no way of adding one’s name to it? And no instructions about how to use the app. Do the designers think that Primetime Members have suddenly become computer literate?
Mr Hopkins
The concept is fantastic but a better communication of locations and activities that fit each member’s needs would improve the service and increase bookings.
Easy to use
Very good app. Could do with more history of bookings being available, but overall a great app for ease of use
Designer on holidays
Not sure what it looked like before but the current screen is an assault on the eyeballs and looks terrible. It’s actually put me off joining if i have to use that all the time.
Gym
So hard just to book a gym slot
Strength and Stability session
I attended my first Strength and Stability session this afternoon and I thoroughly enjoyed a full body workout despite having painful hips. I thoroughly enjoyed it. You can take exercises at your own pace and do only what feels right for you. Its certainly worth giving this session a try to lift your mood and and get your body moving, whilst having fun also
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Terrible
One of the worst booking apps I’ve ever used. Over complicated, messy and not very intuitive at all. This would be an absolute lost cause for someone who is not tech savvy.
All I want to do is book a tee time for next weekend - I don’t want to know what events there are, I don’t care about health fitness memberships and I especially don’t want to have to scroll through a weeks worth of tee times to get to the day I want to book. Ever heard of a calendar? 📆
All I want to do is book a tee time for next weekend - I don’t want to know what events there are, I don’t care about health fitness memberships and I especially don’t want to have to scroll through a weeks worth of tee times to get to the day I want to book. Ever heard of a calendar? 📆
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Confusing
Truly horrible interface. Makes your had hurt trying to work it out.
Booking problems
For some reason I am unable to book any of my regular classes. Either an error msg comes up or it tells me the booking is unpaid yet I am a member paying monthly. Please investigate.
Thanks
Thanks
Worst app ever
My children and I are all members and the app is so useless that I still can’t book a family splash session or anything for free ( being a member) as I can’t find where to log in as a member although I tried few times to signup or register I even deleted the app and installed again but it keeps taking me as a guest even after I log in my credentials and thus everything is at a cost and not free! Very annoying!
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New
Still getting used to it , so far so good
Broken
App doesn’t work. When I try and book things it throws an error s as an asked and tells me to open TracerX to debug it 🙄
Apps rubbish
Shows available sessions some times then other times shows nothing
Hard to find what I want on the app
All I want is to find out when I can have a swim at the Beckenham Spa. But this is seemingly impossible. You have to specify whether you want a lane swim a family swim a adult swim a general swim etc. why can’t you just find out when you are not allowed to swim eg an aqua session etc.
Table tennis booking
It’s impossible to book a table tennis session all the people I have spoken to have been next to useless what a waste of time
Wow, what a twist
I found the app to be counter-intuitive but now it’s actually very useful. Atoneeee- OHF VOICE
Hoorah
Hoorah
App won’t recognise my email address 😣
I’ve been using the app for years but it told me today it didn’t recognise my email address! So frustrating!
Mr Reg Pressney
I think the app is one of the worst I’ve ever used. Surely one of the first pages should show you a Log in page or alternatively act as guest?????
I tried to book a family splash session but on one page it doesn’t show Tues 15 th as being available while using a different route it does show but still couldn’t book it.
I even went in to the Pavilion to ask, and they said there is plenty of spaces, but can’t seem to book it. Tried both the app and the website. Both as bad.
Not the best experience!!
Regards
Reg Pressney
I tried to book a family splash session but on one page it doesn’t show Tues 15 th as being available while using a different route it does show but still couldn’t book it.
I even went in to the Pavilion to ask, and they said there is plenty of spaces, but can’t seem to book it. Tried both the app and the website. Both as bad.
Not the best experience!!
Regards
Reg Pressney
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Great selection of classes
I feel space is adequate to alleviate waitlist inconvenience, reception staff are friendly and helpful, pool great temperature, centre has a lot more to offer than my observations in the past.
I would like to see more gym equipment and motivating music more readily available, water fountain was in need of maintenance hopeful not out of action too long.
This is one the most convenient sports hubs available to me i’m glad it’s back on my radar.
Inclusive multi centres close to Orpington is a plus for me.
Opening and closing times are convenient.
I would like to see more gym equipment and motivating music more readily available, water fountain was in need of maintenance hopeful not out of action too long.
This is one the most convenient sports hubs available to me i’m glad it’s back on my radar.
Inclusive multi centres close to Orpington is a plus for me.
Opening and closing times are convenient.
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MyTime App
Unfortunately the App rarely lets me into the system so I am unable to book tee times.
