Poor app
The app is currently broken, you cannot login, the app support button here in the App Store goes to a 404 not found page. The ui is clunky. The ‘send feedback’ box is completely unusable as you cannot see what has been typed in, and all manner of other UX issues that I don’t have time to get into. Do you ever fix user feedback? I think not! This is pretty low down on the list of my favourite apps to use.
Please improve your app, check your links, UX and that your ui inputs are user friendly.
- a frustrated software tester who just wants to use the gym!
Please improve your app, check your links, UX and that your ui inputs are user friendly.
- a frustrated software tester who just wants to use the gym!
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Weekly rewards not showing
Update - this has started happening again! Would really appreciate this getting sorted if possible!
Love the gym and generally love the app, but my weekly rewards have stopped showing - there’s simply a blank space now, even though my notifications are telling me I’ve earnt the reward! I’ve now had to miss out on two weeks worth of rewards so far
Love the gym and generally love the app, but my weekly rewards have stopped showing - there’s simply a blank space now, even though my notifications are telling me I’ve earnt the reward! I’ve now had to miss out on two weeks worth of rewards so far
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Awful app, awful gym
Awful customer service
Great club to enjoy and improve your health
Great club. I have been a member now for 23 years. Being a member has improved my health and helped enormously coming out of hospital. The staff and instructors are very good and professional in what they do. Reception are outstanding always helping me to arrange my classes.
Creche reservation
It would be nice to be able to book the crèche from the app instead of calling every time





