Virgin Active UK

Virgin Active UK

Wellness Weapon

682 ratings
209 reviews
Free

Details

  • Released
  • Updated
  • September 12, 2016
  • September 23, 2026

Features

Virgin Active UK screenshot #1 for iPhone
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Virgin Active UK screenshot #3 for iPhone
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Virgin Active UK screenshot #5 for iPhone
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About

This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.

✓Real rewards for wellness goals
✓Book club classes
✓On-demand fitness classes
✓Personalized wellness support
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What users say

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+1

What's New in Virgin Active UK

4.6.2

September 23, 2026

Thanks for choosing Virgin Active! This latest update contains bug fixes and performance improvements to ensure that you have the best possible app experience.

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User reviews

Poor app

The app is currently broken, you cannot login, the app support button here in the App Store goes to a 404 not found page. The ui is clunky. The ‘send feedback’ box is completely unusable as you cannot see what has been typed in, and all manner of other UX issues that I don’t have time to get into. Do you ever fix user feedback? I think not! This is pretty low down on the list of my favourite apps to use.
Please improve your app, check your links, UX and that your ui inputs are user friendly.

- a frustrated software tester who just wants to use the gym!
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Weekly rewards not showing

Update - this has started happening again! Would really appreciate this getting sorted if possible!

Love the gym and generally love the app, but my weekly rewards have stopped showing - there’s simply a blank space now, even though my notifications are telling me I’ve earnt the reward! I’ve now had to miss out on two weeks worth of rewards so far
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Awful app, awful gym

Awful customer service

Great club to enjoy and improve your health

Great club. I have been a member now for 23 years. Being a member has improved my health and helped enormously coming out of hospital. The staff and instructors are very good and professional in what they do. Reception are outstanding always helping me to arrange my classes.

Creche reservation

It would be nice to be able to book the crèche from the app instead of calling every time

User experience

🐞

Reported Bugs

5 issues

App login and password issues

Bug

Rewards system not functioning properly

Bug

Inconsistent app updates breaking functionality

Bug

Booked classes not syncing to calendar

Bug

Waitlist position not visible in app

Bug
✨

Requested Features

8 requests

Add ability to view waitlist position

Feature

Improve class booking and cancellation flow

Feature

Provide more class and facility information in app

Feature

Enhance rewards system functionality

Feature

Simplify app design and navigation

Feature

Improve app reliability and stability

Feature

Add ability to sync booked classes to calendar

Feature

Provide guest pass management in app

Feature

FAQ

What does the Virgin Active UK app do?

The app is designed to reward users for achieving their personal wellness goals. It also allows users to book club classes and access on-demand training sessions, providing support for their fitness journey.

What are the key features of the app?

Key features include receiving real rewards from iconic partners for hitting wellness goals, booking favorite club classes, and accessing on-demand classes for training anywhere, anytime. It aims to support real progress with guidance and rewards.

Is the Virgin Active UK app free to use?

Yes, the app is described as a 'personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.' Based on the provided information, there are no mentioned costs or in-app purchases.

Who is this app designed for?

This app is for individuals who are members or interested in the Virgin Active ecosystem and are looking for motivation and rewards to support their fitness and wellness goals. It's for those who want to track progress, book classes, and train on-demand.