For you tab is not for you, it's for them
The world has developed a personalisation obsession! The new "for you" tab is just a friction point offering you things you can already see on the home page. If it gave you a shortcut to your regularly booked classes AND allowed you to shift the new tab to the end of our club page, I could live with it. All it's doing is ticking a box. Please stop making changes for changes' sake!
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HHomegirl_
Feedback Regarding Recent Maintenance and Community Standards at Virgin Active Mayfair
Dear Virgin Leadership,
As a member of the newly refurbished Mayfair gym, I am writing to share some pressing concerns regarding both facility maintenance and community standards. Given the recent investment in the club's renovation, it is disappointing to see several issues already impacting the member experience.
Specifically, I have noticed the following areas requiring urgent attention:
Maintenance & Facilities: Essential amenities, such as the shower fixtures ("tabs"), are already experiencing breakdowns despite the recent refurbishment.
Hygiene Standards: There is a noticeable decline in cleanliness and hygiene upkeep throughout the facilities that needs immediate correction.
Member Etiquette & Community Culture: A lack of mindful onboarding and community standards has led to issues such as towels being left strewn about, reflecting a disregard for shared spaces and fellow members.
The strength of a club like Mayfair relies heavily on a shared sense of community spirit and mutual respect. If these operational and cultural standards are not addressed swiftly and sincerely, the club risks losing its core community of dedicated members.
I urge leadership to take genuine and proactive steps to resolve these issues to preserve the quality and reputation of this location.
Sincerely
As a member of the newly refurbished Mayfair gym, I am writing to share some pressing concerns regarding both facility maintenance and community standards. Given the recent investment in the club's renovation, it is disappointing to see several issues already impacting the member experience.
Specifically, I have noticed the following areas requiring urgent attention:
Maintenance & Facilities: Essential amenities, such as the shower fixtures ("tabs"), are already experiencing breakdowns despite the recent refurbishment.
Hygiene Standards: There is a noticeable decline in cleanliness and hygiene upkeep throughout the facilities that needs immediate correction.
Member Etiquette & Community Culture: A lack of mindful onboarding and community standards has led to issues such as towels being left strewn about, reflecting a disregard for shared spaces and fellow members.
The strength of a club like Mayfair relies heavily on a shared sense of community spirit and mutual respect. If these operational and cultural standards are not addressed swiftly and sincerely, the club risks losing its core community of dedicated members.
I urge leadership to take genuine and proactive steps to resolve these issues to preserve the quality and reputation of this location.
Sincerely
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EEd-Member
The toilet are horrible
Been a member here for a long time, the showers and the toilet are disgraceful, especially the women’s. Members have to walk through the changing rooms to use the toilet when people are getting changed, using their normal shoes. It’s just unhygienic.
SFsexy flaca
Cannot log in
The app currently will not let me log in. User name and password is correct because I can log into the virgin active website.
Password reset button also takes you to a screen requesting “national ID or password number” - no idea what this is about
Password reset button also takes you to a screen requesting “national ID or password number” - no idea what this is about
NNathanH20
Great access and info
Great access and info on Virgin gyms
JJohanorob
