Comparison

Virgin Active UK vs Virgin Active SA

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head

Virgin Active UK

Wellness Weapon

Free

💪 Health & Fitness

★ 4.8682 ratingsView app →

Virgin Active SA

Live happily ever active.

Free

💪 Health & Fitness

★ 4.8745 ratingsView app →

About

Virgin Active UK

This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.

Highlights

Real rewards for wellness goals
Book club classes
On-demand fitness classes
Personalized wellness support

Features

Read full description

Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.

About

Virgin Active SA

This app rewards you for achieving personal wellness goals with exclusive partner offers. Access on-demand classes, book club sessions up to 8 days ahead, and use your digital card for club entry. It's designed to support your progress with guidance and tangible benefits.

Highlights

Real rewards from partners
Book club classes up to 8 days in advance
Digital access card for club entry
On-demand classes for anytime training
Personalized wellness guidance

Features

Read full description

Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. • Real rewards: Instant fist-bumps from iconic partners • Real endorphins: Book all your fave club classes up to 8 days in advance • Scan the app to enter the club with your digital access card • Real support: Train anywhere, anytime, with on-demand classes • Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.

Screenshots

Virgin Active UK4 screens

Virgin Active SA4 screens

Verdict

The call

Virgin Active UK and Virgin Active SA both sit at 4.8 stars, but that hides the real split: 44% of Virgin Active UK's written reviews are positive against 6% of Virgin Active SA's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Virgin Active UK against 4.8 for Virgin Active SA. Both are backed by a comparable volume of ratings — 682 and 745 respectively. Written reviews are what separate them: 44% of Virgin Active UK's written reviews are positive against 6% of Virgin Active SA's.

UpkeepUpdate frequency

Virgin Active UK ships an update monthly, Virgin Active SA every 3 weeks. The most recent releases landed on October 15, 2026 and October 6, 2026 respectively.

Scorecard1 real difference · 9 level

Virgin Active UK versus Virgin Active SA: the parameters behind the verdict, then further details
Parameter	Virgin Active UK	Virgin Active SA
Price	Free	Free
Rating	4.8 (682 ratings)	4.8 (745 ratings)
Positive reviews	44.1% of reviews — better	5.8% of reviews
Number of ratings	682	745 — better
Update frequency	Monthly	Every 3 weeks — better
Ads	No	No
In-app purchases	No	No
Monetization	Free	Free
Devices	iPhone	iPhone, iPad — better
Requires iOS	16.0	16.0
Further details — not scored
Size	350 MB	352 MB
Age rating	4+	4+
Developer	Virgin Active UK	Virgin Active South Africa

Customer experience

Virgin Active UK

All ratings682 ratings

Positive96.6%

Neutral2.2%

Negative1.2%

Written reviews213 reviews

Positive44.1%

Neutral8.5%

Negative47.4%

Virgin Active SA

All ratings745 ratings

Positive95.7%

Neutral2.7%

Negative1.6%

Written reviews52 reviews

Positive5.8%

Neutral5.8%

Negative88.5%

User reviews

Virgin Active UK

From 682 App Store ratings

What we love

👍 Excellent facilities
👍 Friendly and attentive staff
👍 Great atmosphere and clean gym
👍 Effective and entertaining services
👍 Relaxing environment

Room to improve

🐛 App login and password issues
🐛 Unreliable app functionality
🐛 Inconsistent app updates
🐛 Buggy rewards system
🐛 Cluttered and confusing app design

Virgin Active SA

From 745 App Store ratings

What we love

👍 Clean and convenient layout
💡 Digital membership card functionality
🎯 Well-thought-out design approach

Room to improve

🐛 Frequent login failures and authentication errors
⚠️ Rewards system doesn't work reliably
🐢 Extremely slow app performance
❌ Gym session tracking not registering
🔄 Inconsistent functionality across devices

Bugs and requests

Virgin Active UK

Reported bugs

5 issues

App login and password issues
Rewards system not functioning properly
Inconsistent app updates breaking functionality
Booked classes not syncing to calendar
Waitlist position not visible in app

Requested features

8 requests

Add ability to view waitlist position
Improve class booking and cancellation flow
Provide more class and facility information in app
Enhance rewards system functionality
Simplify app design and navigation

Show 3 more

Improve app reliability and stability
Add ability to sync booked classes to calendar
Provide guest pass management in app

Virgin Active SA

Reported bugs

15 issues

Login error messages with no resolution
Password reset emails delayed or not received
App freezes during booking attempts
Gym attendance not logged for rewards
Rewards expiring before being credited

Show 10 more

Inconsistent reward tracking between users
Internet connection errors despite valid connection
Session timeout and forced re-login
Account creation errors during registration
Class cancellation not reflected in app
Timetables fail to load
App crashes on password reset screen
Add-to-calendar button non-functional on iPhone
Rewards goals resetting incorrectly
Club entry button disappeared after update

Requested features

8 requests

Apple Wallet integration for digital card
Apple Watch device support
Graphical display of visit statistics per month
Bike assignment visibility for spinning bookings
Club entry button on home page

Show 3 more

Instructor rating/comments functionality
Class calendar add-to-calendar functionality
Cross-club timetable access for weekend bookings

In-app purchases

None

Virgin Active UK

No in-app purchases

None

Virgin Active SA

No in-app purchases

Questions

Is Virgin Active UK free?

Virgin Active UK is free to download, with no in-app purchases.

Is Virgin Active SA free?

Virgin Active SA is free to download, with no in-app purchases.

Which has better reviews, Virgin Active UK or Virgin Active SA?

Virgin Active UK and Virgin Active SA are both rated 4.8 out of 5 on the App Store, from 682 and 745 ratings respectively.

Do Virgin Active UK or Virgin Active SA have ads?

Neither Virgin Active UK nor Virgin Active SA shows ads.

Which is updated more often, Virgin Active UK or Virgin Active SA?

Virgin Active UK ships an update monthly, and Virgin Active SA every 3 weeks. Most recently, Virgin Active UK was updated on October 15, 2026 and Virgin Active SA on October 6, 2026.