Virgin Active UK vs Virgin Active SA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Active UK
This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.
- Real rewards for wellness goals
- Book club classes
- On-demand fitness classes
- Personalized wellness support
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
Virgin Active SA
This app rewards you for achieving personal wellness goals with exclusive partner offers. Access on-demand classes, book club sessions up to 8 days ahead, and use your digital card for club entry. It's designed to support your progress with guidance and tangible benefits.
- Real rewards from partners
- Book club classes up to 8 days in advance
- Digital access card for club entry
- On-demand classes for anytime training
- Personalized wellness guidance
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. • Real rewards: Instant fist-bumps from iconic partners • Real endorphins: Book all your fave club classes up to 8 days in advance • Scan the app to enter the club with your digital access card • Real support: Train anywhere, anytime, with on-demand classes • Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
Screenshots
Verdict
Virgin Active UK and Virgin Active SA both sit at 4.8 stars, but that hides the real split: 44% of Virgin Active UK's written reviews are positive against 6% of Virgin Active SA's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Virgin Active UK against 4.8 for Virgin Active SA. Both are backed by a comparable volume of ratings — 682 and 740 respectively. Written reviews are what separate them: 44% of Virgin Active UK's written reviews are positive against 6% of Virgin Active SA's.
Virgin Active UK ships an update monthly, Virgin Active SA every 2 months. The most recent releases landed on September 23, 2026 and September 7, 2026 respectively.
| Parameter | Virgin Active UK | Virgin Active SA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (682 ratings) | 4.8 (740 ratings) |
| Positive reviews | 44.5% of reviews — better | 5.8% of reviews |
| Number of ratings | 682 | 740 — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad — better |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 350 MB | 325 MB |
| Age rating | 4+ | 4+ |
| Developer | Virgin Active UK | Virgin Active South Africa |
Customer experience
Virgin Active UK
Virgin Active SA
User reviews
Virgin Active UK
From 682 App Store ratingsWhat we love
- 👍 Excellent facilities
- 👍 Friendly and attentive staff
- 👍 Great atmosphere and clean gym
- 👍 Effective and entertaining services
- 👍 Relaxing environment
Room to improve
- 🐛 App login and password issues
- 🐛 Unreliable app functionality
- 🐛 Inconsistent app updates
- 🐛 Buggy rewards system
- 🐛 Cluttered and confusing app design
Virgin Active SA
From 740 App Store ratingsWhat we love
- 👍 Clean and convenient layout
- 💡 Digital membership card functionality
- 🎯 Well-thought-out design approach
Room to improve
- 🐛 Frequent login failures and authentication errors
- ⚠️ Rewards system doesn't work reliably
- 🐢 Extremely slow app performance
- ❌ Gym session tracking not registering
- 🔄 Inconsistent functionality across devices
Bugs and requests
Virgin Active UK
Reported bugs
5 issues- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app
Requested features
8 requests- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation
Show 3 moreShow fewer
- Improve app reliability and stability
- Add ability to sync booked classes to calendar
- Provide guest pass management in app
Virgin Active SA
Reported bugs
15 issues- Login error messages with no resolution
- Password reset emails delayed or not received
- App freezes during booking attempts
- Gym attendance not logged for rewards
- Rewards expiring before being credited
Show 10 moreShow fewer
- Inconsistent reward tracking between users
- Internet connection errors despite valid connection
- Session timeout and forced re-login
- Account creation errors during registration
- Class cancellation not reflected in app
- Timetables fail to load
- App crashes on password reset screen
- Add-to-calendar button non-functional on iPhone
- Rewards goals resetting incorrectly
- Club entry button disappeared after update
Requested features
8 requests- Apple Wallet integration for digital card
- Apple Watch device support
- Graphical display of visit statistics per month
- Bike assignment visibility for spinning bookings
- Club entry button on home page
Show 3 moreShow fewer
- Instructor rating/comments functionality
- Class calendar add-to-calendar functionality
- Cross-club timetable access for weekend bookings
In-app purchases
Virgin Active UK
No in-app purchases
Virgin Active SA
No in-app purchases
