Vitality UK vs Virgin Active UK
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Vitality UK
Connect to your Vitality account to monitor your progress towards earning rewards. Link your activity tracker or Apple Health to earn points for items like coffee and cinema tickets. Discover partner benefits and manage your Vitality status.
- Track Vitality Programme progress
- Overview of Vitality products
- Earn points for Active Rewards
- Link Apple Health and activity trackers
- Track Vitality status
- Browse partner benefits
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Get connected to Vitality and track your progress towards Active Rewards on the go. Link your Apple Health and/or an activity tracker to the Vitality Member App to start earning points towards rewards, from a handcrafted drink with Caffè Nero to cinema tickets with ODEON or Vue, on us. The Vitality Member App allows you to: * Track Vitality Programme progress * Provide an overview of the products you have with Vitality * Track progress towards your Active Rewards including Caffè Nero and ODEON/Vue * Link multiple devices to track activity including Apple Health, Garmin, Polar, Withings and Fitbit * Track your Vitality status * Browse the other partner benefits available to you * Access to support areas for device linking * View articles from the latest magazine Collecting your activity data If you link Apple Health to the Vitality Member App, step data will be automatically sent to Vitality every 2 hours. Workouts and mindfulness activity data will be sent once the activity has been completed. Other connected devices (such as Garmin) will send activity data once the activity has been completed. Important Information You need to be a Vitality member to use this app. Log into the app using your Member Zone username and password. If you don’t have a Member Zone account yet, register on the app using your Vitality membership number.
Virgin Active UK
This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.
- Real rewards for wellness goals
- Book club classes
- On-demand fitness classes
- Personalized wellness support
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
Screenshots
Verdict
The clearest difference is rating: Virgin Active UK at 4.8 against Vitality UK's 3.6. Virgin Active UK also leads on review sentiment (44% vs 6%) and ratings volume (683 vs 49). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virgin Active UK holds the better App Store score, 4.8 against 3.6. That said, the two scores are not equally well evidenced: Virgin Active UK has 683 ratings behind it against 49, so its average is the more settled of the two. Written reviews point the same way: 6% of Vitality UK's written reviews are positive against 44% of Virgin Active UK's.
Vitality UK ships an update every 4 weeks, Virgin Active UK monthly. Both last shipped on November 1, 2026.
| Parameter | Vitality UK | Virgin Active UK |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (49 ratings) | 4.8 (683 ratings) — better |
| Positive reviews | 5.8% of reviews | 43.9% of reviews — better |
| Number of ratings | 49 | 683 — better |
| Update frequency | Every 4 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch — better | iPhone |
| Requires iOS | 16.4 | 16.0 — better |
| Further details — not scored | ||
| Size | 215 MB | 361 MB |
| Age rating | 12+ | 4+ |
| Developer | Vitality Corporate Services Limited | Virgin Active UK |
Customer experience
Vitality UK
Virgin Active UK
User reviews
Vitality UK
From 49 App Store ratingsWhat we love
- 🚀 Motivating to stay active
- 🤝 Great policy with incentives
Room to improve
- 🐛 Inconsistent points tracking
- 🕰️ Slow and unreliable app
- 🔁 Constant login issues
- 🤖 Poor customer support
- 🎮 Childish 'find the dog' game
Virgin Active UK
From 683 App Store ratingsWhat we love
- 👍 Excellent facilities
- 👍 Friendly and attentive staff
- 👍 Great atmosphere and clean gym
- 👍 Effective and entertaining services
- 👍 Relaxing environment
Room to improve
- 🐛 App login and password issues
- 🐛 Unreliable app functionality
- 🐛 Inconsistent app updates
- 🐛 Buggy rewards system
- 🐛 Cluttered and confusing app design
Bugs and requests
Vitality UK
Reported bugs
3 issues- Missing workout and activity points
- Inability to complete health profile
- Frequent app crashes and freezes
Requested features
3 requests- Seamless integration with fitness apps
- Offline dashboard for points
- Automatic background syncing
Virgin Active UK
Reported bugs
5 issues- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app
Requested features
8 requests- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation
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- Improve app reliability and stability
- Add ability to sync booked classes to calendar
- Provide guest pass management in app
In-app purchases
Vitality UK
No in-app purchases
Virgin Active UK
No in-app purchases
Questions
Is Vitality UK free?
Is Virgin Active UK free?
Which has better reviews, Vitality UK or Virgin Active UK?
Do Vitality UK or Virgin Active UK have ads?
Which is updated more often, Vitality UK or Virgin Active UK?
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