MyTN appears safe based on user ratings. The AppsHunter Safety Score for MyTN is 89 out of 100. This assessment is based on 275 user ratings, with an App Store average of 4.5 out of 5. Of 275 App Store ratings, 88.0% point to a safe experience, 2.5% suggest some concerns, and 9.5% point to a risky experience.

MyTN appears to be a legitimate app. The AppsHunter Legitimacy Score for MyTN is 95 out of 100 points across 7 verification signals from App Store and developer data.

MyTN User Reviews

Name: MyTN
Rating: 4.5 (275 reviews)

MyTN

State of Tennessee

🌟 Lifestyle

🔍 Reference

Customer Experience

Positive experience67.4% of reviews

Neutral10.9% of reviews

Negative experience21.7% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Summarized from real user reviews of MyTN. Based on 275 reviews and a 4.5/5 average, it highlights the 28 positives and 17 negatives reviewers mention most about this Lifestyle app.

Positive things

👍Very helpful services and information
👍Easy and quick to use
👍Smooth process for permits
👍Great source of information
👍Nice feature for permits in wallet
👍Convenient tool for Tennesseans
👍Beneficial for new residents
👍Everything at fingertips
👍Useful services for citizens
👍Easy to get digital license copy
👍Wallet feature is 10/10
👍Must-have for Tennesseans
👍Nice to have all services in one place
👍Great app for Tennesseans
👍Great app for citizens
👍Great State Govt App Ever
👍Useful information for citizens and visitors
👍Helpful for driver license wait times
👍Easy to use
👍Excellent for finding driver service wait times
👍Great app, good for servers
👍Super helpful to save server permit
👍Government 24x7 access
👍Great new features
👍Great app for TN services
👍Easy and convenient driver locations map
👍Great new design, improved performance
👍New version has better look

Negative things

🔊Loud pop-ups
⏳Session time out too short
🐛App not working for address change
🐛App not loading help button
🐛Digital drivers license not offered
🐛Burn permit would not complete
🐛Clunky to enter information
🐛Did not download current ABC license
🐛Needs to focus on local area/ZIP Code
🐛Cannot verify ID to access server permit
🐛Poor app design for login/account creation
🐛Password criteria issues during signup
🐛Missing basic functionality like notification settings
🐛Zero content beyond DL renewal without photo
🐛Glitches a bit while in the app
🐛App won't load past login page
🐛Not loading, says unable to load

Is MyTN Safe?

MyTN appears safe based on user ratings. AppsHunter Safety Score for MyTN is 89/100.

This assessment is based on 275 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience

2.5% of ratings suggest some concerns

9.5% of ratings point to a risky experience

~ Based on 275 App Store ratings for MyTN.

Is MyTN Legit?

MyTN appears to be a legitimate app. AppsHunter Legitimacy Score for MyTN is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

ABC

It was very easy to understand what I needed to do

Sassyolivia77

2 months ago

Very Helpful!

The more you look through the app the more you will find helpful services and information. There is something for everyone in MyTN!

RJMBER

9 months ago

Great content, but pops up so loud !

Scares me to death!

sharnelly

a year ago

MyTn

As a Lieutenant with a Sheriff’s Department I found it very easy and quick.

LT. 507

a year ago

Digital Drivers License

I like what the app has to offer, the draw back it doesn’t offer digital drivers license, you can only update on line.

Research26

2 years ago

Not Ready for Primetime

Was clunky to enter information and burn permit would not complete. No issues completing on website.

OneEyedPilot

2 years ago

ABC Server Permit

Smooth process

Limitless999

2 years ago

Great source

Awesome source of information

RWCook

2 years ago

Excellent app…!

“Accessing the permits and adding them to the wallet”. Very nice feature for the Tennesseans. Keep going…!

Gdyrujf

2 years ago

Response from developer

Hello, we really appreciate the positive review and we are happy you are enjoying the MyTN app!

Log-in Time

The only complaint I have is that the time you are logged into the app is way too short.

If you have to put the phone down for 2 minutes and do something; by the time you pick it back up, you’re logged out. Very frustrating when you’re trying to job search. You have to re-log in and go through t the whole process of the job search.

Is there anyway to fix this? I’ve looked on my end and haven’t found a way to change the time setting for being logged in.

ShrimpGumbo34

2 years ago

Response from developer

Hello, thank you for taking the time to submit your feedback. The time-out function is a security feature which prevents someone else from using your device to access your account while you are not actively using the services. If you have more details about the exact service you were using, please send us additional details to mobi.support@tn.gov to help identify the issue you experienced.

Bummer

I was super excited to be able to change my address via the app instead of having to drive across town to go to the DMV for something so simple. But unfortunately, the app was not working? Every time I tried to click on “Visit Services” for access to that part of the app, it would just sit there and load and a load and load. Never going anywhere. Then I tried to click on the Help button to see if there was a troubleshoot. But that wouldn’t load either. Deleted account and app within 5 minutes of creating it. Bummer!

EastLitVolleyCoach

2 years ago

Response from developer

There was a worldwide IT outage on 7/19/2024 which was out of the State’s control and the issue you experienced may have been related. We recommend trying again now that the worldwide issue was resolved. If you continue to have this issue, please send us additional details to mobi.support@tn.gov to help identify the issue you experienced.

ABC liscense

Did not download my current Renewed ABC license. Will it once current one expires?

Mamma Murph

2 years ago

Make it Regional

The app has tons of information, but needs to allow focus on a local area/ZIP Code. It would be great if I could see each category by the local stuff around me rather than providing a giant laundry list for the whole state.

Dave k2g47

2 years ago

Very Beneficial

It is pretty much beneficial for the new residents and Tennessee people

TJPN#

2 years ago

Wonderful App

As a Tennessee resident, I am very Impressed and every thing under finger tips

Gdyrujf

2 years ago

Response from developer

Hello, we really appreciate the positive review and we are happy you are enjoying the MyTN app!

Great app and Services

The myTN app is a great app. It provides lots of useful services to the citizens of Tennessee. Look forward to see what other services are added.

mikeyc1969

2 years ago

Response from developer

Hello, we really appreciate the positive review and we are happy you are enjoying the MyTN app!

Server license for wallet

Easy to get a copy of your license to have digitally so your not having to worry about your paper copy being destroyed from food and drinks while doing your job.

Presnellmom

2 years ago

Response from developer

Hello, we really appreciate the positive review and we are happy you are enjoying the MyTN app!

Wallet Feature is 10/10

Someone at my work recommended I add my permit to my wallet. This is actually really cool for a state app! 10/10

michelle8131976

2 years ago

Response from developer

Hello Michelle, we really appreciate the positive review and we are happy you are enjoying the MyTN app!

super convenient!

thanks TN for this super convenient tool!

Matty Pickett

2 years ago

ID verification

I can’t get the app to “verify my ID” so I can access my server permit and save it to my wallet. That is the only reason I downloaded the app to start with.

Mom029