MyTowerHealth User Reviews

MyTowerHealth
MyTowerHealth
The Reading Hospital and Medical Center

Customer Experience

Positive experience68.0% of reviews
Neutral14.0% of reviews
Negative experience18.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is MyTowerHealth Safe?

MyTowerHealth appears safe based on user ratings. AppsHunter Safety Score for MyTowerHealth is 92/100.

This assessment is based on 713 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.1% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 552 App Store ratings for MyTowerHealth.

Is MyTowerHealth Legit?

MyTowerHealth appears legitimate, with a few gaps. AppsHunter Legitimacy Score for MyTowerHealth is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great way to communicate with your provider!!

I enjoy using this method for my questions and inquiries. So convenient.

I FIND THIS APP VERY IMPORTANT AND VERY HELPFUL.

THANK YOU

Refills

Very difficult to get refills. I have no voice, so calling is not an option. I do not drive, so home deliveries are vital. Having to find someone to call for me or pick up is trying and I feel like I am being punished for my disability.

Ease of use

Everything is labeled and the site is easily accessible. Dr notes are clear and written for regular people to understand

Rob

I have access to all my notes and needs and information I could want for any reason, including emergencies!

The best

El mejor hospital y la mejor atención solo un poco costoso , según tu seguro médico ,

dr karabashova

dr karabashova did a thorough exam of my recently past feinting spell
and
spent much time exploring i would highly recommend her

Communication issues

The app works, but communication through it is unreliable. Messages about important medical issues or paperwork can go unanswered for long periods of time, which defeats the purpose of having a patient portal.

Giants

Excellent care through primary Dr, occupational therapy and physical therapy. You guys rock healthcare.

Professionals

Always very helpful kind and profficient

Dr. Jeffrey Mumie & Staff ☺️

I had such a great experience at my recent appointment! Dr. Mumie and nurses were so kind, patient and very helpful every step of the way. They really took the time to listen , answered all my questions, and made me feel super comfortable! I TRULY APPRECIATE their care & professionalism- MANY THANKS TO THEIR ENTIRE TEAM!!! 🩷
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It’s terrible

It’s slow and hard to navigate. It’s hard to find messages from providers. I’m honestly not sure how I find them. Not intuitive at all. I am not an idiot but it sure makes me feel like one!

Test results

How about using laymen’s terms we can understand we all aren’t medical people

Significantly saves time!!!

MyTowerHealth has greatly saved the amount of time it will for example book appointments, view medications that i’m taking, or communicate with my doctor and hematologist. It would’ve tooken me hours on the phone to get a list of the medications that i’m currently taking or get answers to my questions straight from my doctors in a quick swift way or even get results from my lab work if needed on the spot, if you want to save time i’d recommend MyTowerHealth!
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Great

Easy to use and quick , detailed too

Best app ever

I love it

Fast check-in

First time I used on-line check-in ap, quick easy, made everything so much faster.

Love it

I love that I’m able to find all my results and health info in one place!!!

Post surgery care

My post surgery care was questionable. Was my attendant an rn???? After coming out of anesthesia I was handed a pad and a brief. Instructed to urinate…..getting out of my bed and making my way to the bathroom unaware of any assistance, bleeding on the floor and urinating successfully on the toilet instructed to get back into my bloody bed????? Upon discharge I sat down on the transport chair only to have the chair roll backwards…..no brake on the chair????? Of note: my discharge was just 3 hours after a 3 hour surgery…..I was grateful for the discharge. Not assured of the extended post op care I might have received. Prior to my surgery the anesthesiologist said he was going to perform an “airway test”. No result of the test is explained in my chart. Just possibly anything from COPD, asthma, sleep apnea, etc….. I’m sure this test was charged to my insurance…..I feel I deserve an explanation of the test result. Pre op care and my surgery were excellent.
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App usage

The app is so easy to use and I love the fact that I can connect to my drs directly, look at lab results, ask questions etc. Very convenient and a great resource for today’s medicine.