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myTrip by Passenger

myTrip by Passenger

Cashless ticketing, live buses

12 ratings
75 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • August 12, 2020
  • August 26, 2026

Features

Developer

myTrip by Passenger
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Reviews summary↘︎
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About

Plan your journeys, purchase tickets digitally, and track your bus in real-time. This app offers cashless payment options and provides live updates on bus occupancy, making travel safer and more convenient.

✓Cashless mobile ticketing
✓Real-time bus tracking
✓Live passenger occupancy information
✓Gift tickets to others
✓Browse bus stops and departures
✓Explore routes
Show original description

What users say

Summarized from real user reviews of myTrip by Passenger. Based on 12 reviews and a 4.6/5 average, it highlights the 5 positives and 70 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Useful for knowing bus locations
  • 👍Helpful for planning journeys
  • 👍Good when it works
  • 👍Great customer service (specific instance)
  • 👍Accurate information (when working)

Negative things

  • 🐛Buses not showing up
  • 🐛Buses teleporting/disappearing
  • 🐛App unreliable
  • 🐛Live buses show no service
  • 🐛App not working after updates
  • 🐛Cannot get into routes
  • 🐛Buses irregular (app exacerbates)
  • 🐛App no longer works in certain areas
  • 🐛Tracks nothing in some towns
  • 🐛Not showing buses on map
  • 🐛Not showing bus stops or times
  • 🐛Map is essentially useless
  • 🐛App crashes when tracking vehicles
  • 🐛Buses don't show up on tracker
  • 🐛App doesn't work in specific locations
  • 🐛Coach services not an option for tickets
  • 🐛Cannot see buses anymore
  • 🐛Tracking buses stopped working
  • 🐛Stopped showing buses
  • 🐛Search facility disappeared
  • 🐛Bus going to wrong places
  • 🐛D&G buses disappeared
  • 🐛Cannot see buses or stops
  • 🐛Bus stops and tracking disappeared
  • 🐛Works in countryside
  • 🐛No option for discount cards
  • 🐛No single/return fares
  • 🐛Does not work with specific providers
  • 🐛Buses don't show up
  • 🐛Live tracking non-existent
  • 🐛App freezes when buying tickets
  • 🐛No Apple Wallet support
  • 🐛Routes not shown
  • 🐛Nightmare to find bus
  • 🐛Shows buses that aren't there
  • 🐛Ticket doesn't scan immediately
  • 🐛Has to keep trying to use
  • 🐛Bus tracking non-existent
  • 🐛Map freezes often
  • 🐛Does not indicate arrival time
  • 🐛Connection to get tickets annoying
  • 🐛Local bus not showing tracked
  • 🐛Stopped showing buses in area
  • 🐛Slow interface loading
  • 🐛Bus number disappears
  • 🐛Fails to buy ticket bundles
  • 🐛Does not show bus stops
  • 🐛Constant error messages
  • 🐛No longer live tracks
  • 🐛No live vehicles update
  • 🐛Automatically places user in London
  • 🐛Response status code unacceptable (502)
  • 🐛Map automatically centres on London
  • 🐛No Apple Watch usability
  • 🐛Error message every time
  • 🐛Keeps freezing
  • 🐛Certain services only allow week tickets
  • 🐛Reader problem with mobile ticket
  • 🐛Timetable for routes missing
  • 🐛Reminder to walk to stop missing
  • 🐛Not reliable enough
  • 🐛Ticket cannot be used (internet issue)
  • 🐛Map often freezes
  • 🐛No details of bus times or direction
  • 🐛Cannot access favourites quickly
  • 🐛Cannot plan journey with expected arrival times
  • 🐛Bus location screen freezes
  • 🐛Bus locations don't update
  • 🐛Map freezes
  • 🐛Worst transport app
See all reviews

What's New in myTrip by Passenger

121

August 26, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t work,Dissapointed

I recently had this app and it was so useful for getting to work and knowing where is the bus,but then all of a sudden no busses would show up? it’s been like that for about 2 weeks maybe 3
DoradanaDoradana

Rubbish

It would be good to see where your busses if the app actually worked well. Busses are always teleporting and disappearing.
YellowWater24YellowWater24

Poor app

App is unreliable.
Live buses frequently shows no service
ToadbytheseaToadbythesea

Great Customer Service

Enquiry Resolution - I had a problem with my ticket, completely my own fault, contacted myTrip as advised and my query was resolved by Harry quickly, efficiently and with great customer service.
K_F_1066K_F_1066

Response from developer

Thanks for your feedback! We are delighted to hear that our customer support team were able to help you quickly and efficiently. Your satisfaction with the myTrip app means a lot to us, and we hope you continue to enjoy using myTrip for all your future bus travel needs. Have a wonderful day! :)

Not working

Again another update & another ‘not working’. Was working fine then another release & stops working. In Norwich, click on app & no bus stops showing - just a map of where I am!
bloggs1963bloggs1963
See 70 more reviews

Developer apps

Blue Eagle Buses
Blue Eagle Buses

by myTrip by Passenger Limited

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

16 issues

Buses not showing on map

Bug

Buses teleporting and disappearing

Bug

App crashing when tracking vehicles

Bug

Live tracking not working

Bug

Tickets not scanning

Bug

App freezing

Bug

Error messages (e.g., 502)

Bug

Map not updating or freezing

Bug

App automatically centering on London

Bug

Bus numbers disappearing

Bug

Failure to purchase ticket bundles

Bug

No live vehicles update

Bug

Ticket validation issues (internet connection)

Bug

Bus stops not showing

Bug

Routes not displayed

Bug

Search function missing

Bug
✨

Requested Features

11 requests

Add option to add tickets to Apple Wallet

Feature

Introduce single or return fares for D&G buses

Feature

Add a search from A to B functionality

Feature

Implement a favorites feature for bus stops

Feature

Add timetable information for bus routes

Feature

Provide a reminder to walk to the bus stop

Feature

Add a favorites tab for quick access

Feature

Show bus times and direction

Feature

Allow planning journeys with expected arrival times

Feature

Add Apple Pay support

Feature

Include a timetable for routes

Feature

FAQ

What does myTrip do?

myTrip is a mobile application designed to enhance your bus travel experience. It allows you to plan your journeys, purchase tickets digitally, and track your bus in real-time. The app also provides useful information such as the number of passengers already onboard.

How does cashless ticketing work on myTrip?

Cashless ticketing is a key feature of myTrip, offering a safer and easier way to board the bus. You can securely purchase mobile tickets using a debit or credit card within the app. Upon boarding, simply scan the QR code on your ticket at the machine.

Is myTrip free to use?

Yes, the myTrip application is free to download and use. The description does not mention any costs associated with the app itself, nor does it indicate the presence of in-app purchases or advertisements.

Can I track my bus with myTrip?

Absolutely. myTrip provides real-time information to track your bus directly on your mobile device. This feature ensures you have up-to-date knowledge of your bus's location and estimated arrival times.

Who is myTrip for?

This app is ideal for individuals who regularly use public bus services for their daily commute or travel. It's particularly beneficial for those who prefer the convenience of digital payments and real-time updates to make their journeys smoother and more predictable.