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myTrip by Passenger

myTrip by Passenger

Cashless ticketing, live buses

12 ratings
76 reviews
✈️ Travel
🗺️ Navigation
Free

Details

Released
August 12, 2020
Updated
October 28, 2026

Features

Developer

myTrip by Passenger Limited
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myTrip by Passenger screenshot #1 for iPhone
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myTrip by Passenger screenshot #5 for iPhone
myTrip by Passenger screenshot #6 for iPhone
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Reviews summary↘︎
⭐76
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📝3+ tags
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🔄6+ apps
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❓8 answered
FAQ↘︎
📦~ in 2 weeks
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About

Plan your bus journeys, purchase tickets digitally, and track your bus in real-time. The app offers cashless payment options and allows you to gift tickets to others, providing a convenient and secure travel experience.

✓Cashless mobile ticketing
✓Real-time bus tracking
✓QR code ticket scanning
✓Gift tickets to others
✓Browse bus stops and routes
✓View passenger onboard count
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What users say about myTrip by Passenger

Reviews of myTrip by Passenger are mostly negative: the Travel app is rated 4.6/5 from 12 App Store ratings. What users like most: useful for knowing bus locations, helpful for planning journeys. Top complaints: buses not showing up, buses teleporting/disappearing. Summarized from real user reviews.

Positive things

  • 👍Useful for knowing bus locations
  • 👍Helpful for planning journeys
  • 👍Good when it works
  • 👍Great customer service (specific instance)
  • 👍Accurate information (when working)

Negative things

  • 🐛Buses not showing up
  • 🐛Buses teleporting/disappearing
  • 🐛App unreliable
  • 🐛Live buses show no service
  • 🐛App not working after updates
  • 🐛Cannot get into routes
  • 🐛Buses irregular (app exacerbates)
  • 🐛App no longer works in certain areas
  • 🐛Tracks nothing in some towns
  • 🐛Not showing buses on map
  • 🐛Not showing bus stops or times
  • 🐛Map is essentially useless
  • 🐛App crashes when tracking vehicles
  • 🐛Buses don't show up on tracker
  • 🐛App doesn't work in specific locations
  • 🐛Coach services not an option for tickets
  • 🐛Cannot see buses anymore
  • 🐛Tracking buses stopped working
  • 🐛Stopped showing buses
  • 🐛Search facility disappeared
  • 🐛Bus going to wrong places
  • 🐛D&G buses disappeared
  • 🐛Cannot see buses or stops
  • 🐛Bus stops and tracking disappeared
  • 🐛Works in countryside
  • 🐛No option for discount cards
  • 🐛No single/return fares
  • 🐛Does not work with specific providers
  • 🐛Buses don't show up
  • 🐛Live tracking non-existent
  • 🐛App freezes when buying tickets
  • 🐛No Apple Wallet support
  • 🐛Routes not shown
  • 🐛Nightmare to find bus
  • 🐛Shows buses that aren't there
  • 🐛Ticket doesn't scan immediately
  • 🐛Has to keep trying to use
  • 🐛Bus tracking non-existent
  • 🐛Map freezes often
  • 🐛Does not indicate arrival time
  • 🐛Connection to get tickets annoying
  • 🐛Local bus not showing tracked
  • 🐛Stopped showing buses in area
  • 🐛Slow interface loading
  • 🐛Bus number disappears
  • 🐛Fails to buy ticket bundles
  • 🐛Does not show bus stops
  • 🐛Constant error messages
  • 🐛No longer live tracks
  • 🐛No live vehicles update
  • 🐛Automatically places user in London
  • 🐛Response status code unacceptable (502)
  • 🐛Map automatically centres on London
  • 🐛No Apple Watch usability
  • 🐛Error message every time
  • 🐛Keeps freezing
  • 🐛Certain services only allow week tickets
  • 🐛Reader problem with mobile ticket
  • 🐛Timetable for routes missing
  • 🐛Reminder to walk to stop missing
  • 🐛Not reliable enough
  • 🐛Ticket cannot be used (internet issue)
  • 🐛Map often freezes
  • 🐛No details of bus times or direction
  • 🐛Cannot access favourites quickly
  • 🐛Cannot plan journey with expected arrival times
  • 🐛Bus location screen freezes
  • 🐛Bus locations don't update
  • 🐛Map freezes
  • 🐛Worst transport app
See all reviews

What's New in myTrip by Passenger

125

October 28, 2026

Bug fixes and performance improvements

User reviews

Most RecentHighest RatedLowest Rated

Faulty

This app used to be great for tracking my buses, but recently i haven’t been able to see any buses live on the app, i used to be able to click on the bus stop i use and it would show me all the next available but now all the bus stops have disappeared and i can’t find out when my next bus is coming.
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Aappleuser12234

Response from developer

Thank you for your feedback. Please contact us via the Help & Support option in the app, and we will be happy to assist you further with any issues you have been experiencing. Please include details of the operator and service you are attempting to track. We look forward to hearing from you soon!

Doesn’t work,Dissapointed

I recently had this app and it was so useful for getting to work and knowing where is the bus,but then all of a sudden no busses would show up? it’s been like that for about 2 weeks maybe 3
DDoradana

Rubbish

It would be good to see where your busses if the app actually worked well. Busses are always teleporting and disappearing.
YYellowWater24

Poor app

App is unreliable.
Live buses frequently shows no service
TToadbythesea

Great Customer Service

Enquiry Resolution - I had a problem with my ticket, completely my own fault, contacted myTrip as advised and my query was resolved by Harry quickly, efficiently and with great customer service.
KK_F_1066

Response from developer

Thanks for your feedback! We are delighted to hear that our customer support team were able to help you quickly and efficiently. Your satisfaction with the myTrip app means a lot to us, and we hope you continue to enjoy using myTrip for all your future bus travel needs. Have a wonderful day! :)

See 71 more reviews

Developer apps

Blue Eagle Buses
Blue Eagle Buses

by myTrip by Passenger Limited

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

16 issues

Buses not showing on map

Bug

Buses teleporting and disappearing

Bug

App crashing when tracking vehicles

Bug

Live tracking not working

Bug

Tickets not scanning

Bug

App freezing

Bug

Error messages (e.g., 502)

Bug

Map not updating or freezing

Bug

App automatically centering on London

Bug

Bus numbers disappearing

Bug

Failure to purchase ticket bundles

Bug

No live vehicles update

Bug

Ticket validation issues (internet connection)

Bug

Bus stops not showing

Bug

Routes not displayed

Bug

Search function missing

Bug
✨

Requested Features

11 requests

Add option to add tickets to Apple Wallet

Feature

Introduce single or return fares for D&G buses

Feature

Add a search from A to B functionality

Feature

Implement a favorites feature for bus stops

Feature

Add timetable information for bus routes

Feature

Provide a reminder to walk to the bus stop

Feature

Add a favorites tab for quick access

Feature

Show bus times and direction

Feature

Allow planning journeys with expected arrival times

Feature

Add Apple Pay support

Feature

Include a timetable for routes

Feature

FAQ

What is myTrip?

myTrip is a travel app designed to help users plan their bus journeys, purchase tickets digitally, and track their buses in real-time. It offers cashless payment options and the ability to gift tickets.

Is myTrip free to use?

Yes, myTrip is available for free. The app does not have any upfront costs associated with downloading or using its core features.

What devices does myTrip support?

myTrip is currently supported on iPhones and iPods. Users can download and use the app on these Apple devices.

How often is myTrip updated?

The latest version of myTrip is 125, and it was last updated on October 28, 2026. While this indicates a recent update, user reviews suggest occasional unreliability after updates.

What is the age rating for myTrip?

myTrip has an age rating of 4+, making it suitable for a wide range of users. This indicates that the content is generally appropriate for children.

Does myTrip offer a trial period?

As myTrip is a free application, there is no trial period required. Users can access its features immediately upon download.

What do users like about myTrip?

User reviews highlight that myTrip is useful for knowing bus locations and planning journeys. Some users also appreciate the accurate information when the app is functioning correctly and mention good customer service in specific instances.

What are the main complaints about myTrip?

A significant number of user reviews indicate issues with reliability, including buses not showing up, buses teleporting or disappearing, and the app not working after updates. Users also report problems with live tracking, map functionality, and the inability to access routes or purchase tickets.