1. Home
  2. 🔧 Utilities
  3. MyVauxhall 2.0
  4. Reviews

MyVauxhall 2.0 User Reviews

MyVauxhall 2.0
🔧 Utilities
📊 Productivity

Customer Experience

Positive experience30.0% of reviews
Neutral15.0% of reviews
Negative experience55.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is MyVauxhall 2.0 Safe?

MyVauxhall 2.0 appears mostly safe based on user ratings. AppsHunter Safety Score for MyVauxhall 2.0 is 76/100.

This assessment is based on 311 user ratings, with an App Store average of 3.8/5.

Is MyVauxhall 2.0 Legit?

MyVauxhall 2.0 appears to be a legitimate app. AppsHunter Legitimacy Score for MyVauxhall 2.0 is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Constant errors

Absolutely horrendous app. All info is blank on first open, have to close then reopen. Constantly get random error notifications, app says doors are unlocked, tap lock doors fetting an error message back, check the car doors are locked. None of the remote features work, and if they do they take forever to respond. Takes at least 5mins to refresh to tell you what battery % you are at whilst charging. They want a monthly fee for this app that is completely Inadequate for the job
Show more
CaptSiskoooCaptSiskooo

Response from developer

Dear customer, we are truly sorry for the inconvenience you have experienced. We need to investigate the issue you reported in greater detail. To help us do so, please complete the form available in your app under Vehicle > Contact Vauxhall > Write to Us. Once we receive your information, our team will review the case thoroughly and work towards a resolution as quickly as possible. Thank you for your cooperation and understanding.

What’s the point

I’m using this with an EV van and you would have thought with it having its own internet connection you would have been able to at least see what the charge is and have control over the climate setting but for some crazy reason this has been left out, so I ask the question what’s the point of this app and why would someone be crazy enough to pay for this after the free trial ends?
Show more
MadMundyMadMundy

Response from developer

Dear customer, we kindly ask you to confirm if your feedback is related to the New Vauxhall Grandland Electric. If so, please complete the form in the “Vehicle” > “Contact Vauxhall” > “Write to Us” section of your app. Otherwise, we suggest you to use my Vauxhall mobile app.

Improved from last feedback

I have a 2026 Grandland Ultimate 1.2 MHEV Auto and I am finding this app to be pretty stable with connectivity with the car stable too and it provides what I need but I have some feedback for the developers:

The app is finally provides the consumption information I requested previously but there’s something wrong with the algorithm as I’m sure I’m not getting 298mpg!! And yes, I have put in the cost of fuel correctly

Could do with a refresh button
Show more
MightyredlunaticMightyredlunatic

Response from developer

Dear Customer, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. For futher support, please complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

What a let down

Just awful. Being able to control features in the car using an app was one of the things that excited me most about owning my first electric vehicle. What a let down. The app is dreadful, it hardly works and is so lacking in useability I can’t even work out whether I need to pay a subscription to access any level of functionality. Continuously sits with spinning ‘please wait’ symbol. It seems to be connected to my Grandland as it shows my mileage - that’s the only bit of info about my car I’ve been able to find. Very disappointed. Expected so much more from Vauxhall.
Show more
JG5571JG5571

Response from developer

Dear Customer, we are sorry for you feedback. To provide you support, please complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

Useless!

I have had a Grandland EV for ten months now and my only criticism of the whole Vauxhall experience is this absolutely useless app! It promises so much yet delivers nothing but frustration! It rarely records the first journey of the day, fails to update for days on end and then, when you try to troubleshoot, the given solution is “remove the app and reinstall (losing all recorded data in the process)!! I have two Mercedes cars as well and their app is wonderful. Maybe Stellantis could poach their programmers?
Show more
MajorWBMajorWB

Response from developer

Dear Customer, thanks for you feedback. To provide you support, please complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

App keeps crashing

I have had this app for a few weeks, it worked fine for a little while but now I’m having issues as it keeps on taking me back to the old app as my car is connected to the old app but.

I’m I supposed to make a new account?
Mdeeq13Mdeeq13

Response from developer

Dear customer, you can continue using your current account. During the setup, a few steps will be required to complete the configuration with My Vauxhall, but your account itself will remain unchanged. If you need help, complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us". Our Customer Care team will be pleased to help you

App no longer supports my vehicle

After 4 months of working perfectly, this app has suddenly stopped supporting my 2023 Mokka-e. I now get a message saying “Vehicle Supported in Another App” and I’m forced back to the old My Vauxhall app.

Nothing has changed on my side, so this is clearly an app or backend issue. It’s unacceptable for a newer app to lose support for a vehicle it previously worked with. Confusing, unreliable, and a step backwards.
Show more
Chambo27Chambo27

Response from developer

Dear Customer, as mentioned in the store description, My Vauxhall 2.0 is designed specifically for the new Grandland Electric. For all our other vehicles, the official app to use is My Vauxhall. We hope this helps, and we're always here if you need anything else. Complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

Works 10% of the time at most

Sadly, there are significant issues with this APP which Vauxhall have not addressed. Mine opens less than 10% of the time and can take several minutes to sign in (when it works). It does not store my password so I need to log-in every time. The remote climate start does not work on my Mokka-e and these issues are affecting 100’s of others if you read the forums and Facebook groups. Vauxhall please
Acknowledge and fix these issues as I am desperate to write a positive review.
Show more
Tony (Warrington)Tony (Warrington)

Response from developer

Dear Tony, thank you for your feedback. To make the most of the connected services of your vehicle, it is recommended to use the MyVauxhall app. MyVauxhall 2.0 is today available only for New Vauxhall Grandland Electric. Kind regards.

Practically Useless

As many others have already noted it constantly logs you out, you can’t always log back in straight away. The preheat function hardly ever works and when it does you are limited to 21 degrees. After logging you out it will tell you that you need to “complete enrolment” in order to use the features despite already enrolling (which most likely wouldn’t work anyway).
Awful and practically useless. I am currently trying to schedule my Frontera to charge but I can’t as it says I need to enrol even though I already have!?
Show more
ThundercumpThundercump

Response from developer

Dear Customer, thank you for your feedback. To make the most of the connected services of your vehicle, it is recommended to use the MyVauxhall app. MyVauxhall 2.0 is today available only for New Vauxhall Grandland Electric. Kind regards.

An improvement

This app is definately an improvement on the original My Vauxhall (red) app. But this one has been pretty sketchy in the last few months with weird UI glitches and feeling rough around the edges BUT at least it's been marked as a preview version so I couldn't really grumble. However, as of yesterday with the latest version it appears that the preview label is no more and the app feels more solid and nippy. Time will tell though... I have a feeling the back end infrastructure is held together with string.
Show more
mitachumitachu

Response from developer

Dear Customer, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. Thank you and kind regards

Dreadful App, limited functions, slow as a tortoise to respond

Leased two new electric cars in the last few months, Vauxhall Grandland ultimate and Leapmotor C10. The Vauxhall remote features are limited, horrendously slow to respond to requests and require paid for subscriptions to open more usability on an already 40k car.
The Leapmotor app is light years ahead, smooth more features and usability and personalisation and at least three times quicker to respond than the Vauxhall and no subscription costs. Bigger brands are going to have problems in the near feature if they don’t address their poorer more expensive services like this.
Show more
gs2415gs2415

Response from developer

Dear Customer, thank you for your suggestion, we will take notice of that for future improvements. Make sure you always update your mobile app and infotainment system to the latest version.

Brilliant

The new My Vauxhall 2.0 app is utterly brilliant—such a huge step up from the old version. It’s packed with functionality, yet everything feels so well designed and thoughtfully laid out. The screen layout is clean and intuitive, making it incredibly user-friendly.

One of the standout features is the cloud-based storage, which makes switching to a new smartphone completely hassle-free. It’s clear that a lot of care has gone into making this app practical, modern, and easy to use.

Overall, it’s a fantastic upgrade that makes managing my Vauxhall experience smoother than ever.
Show more
JohninboroJohninboro

Response from developer

Dear John, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. Thank you and kind regards

Much Improved but Still Buggy

The new MyVauxhall 2.0 is way smoother, looks cleaner, and the remote options work a lot quicker now. But it keeps signing me out, and sometimes I just see weird placeholders instead of proper labels. Good update, just needs those bugs fixed.
palpehpalpeh

Response from developer

Dear Customer, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. Thank you and kind regards

Logging out everytime and now can not log in at all.

The app is terrible you get it free as a trial to begin with when have the grandland and would be great if it worked.
I have deleted and reinstalled the app a few times since i have had it but this time its been over a week i cannot even log in it’s just stuck on loading page Every time. Before now when i could log in it never realises that i have a subscription so asks me to purchase it. Basically would be great if it worked but it never does.
I have seen responses to other reviews on here about reporting to customer care but i cannot log in to report it. And when i visit the website there are no options to report app issues very frustrating. When trial period ends i will not be paying £109 for an app that does not work 🤯
Show more
sororldkwhwgbdkdkcorodsororldkwhwgbdkdkcorod

Response from developer

Dear Customer, Please contact our Customer Care by calling 0800 026 0034. Our experts are available to support you with any queries you may have. When calling, please specify the issue and mention that you are using MyVauxhall 2.0

Log-in every time

Quite frustrating currently. Not only do I have to log in to get the app to work each time, once I’m in the majority of the functionality doesn’t work and states you need to complete the set up. No idea what/where that is!
Update - I have contacted Vauxhall via the app and had an initial fast acknowledgement from Miriam, but nothing since.
Show more
SetterCitySetterCity

Response from developer

Dear customer, we kindly ask you to confirm if your feedback is related to the New Vauxhall Grandland Electric. If so, please complete the form in the “Vehicle” > “Contact Vauxhall” > “Write to Us” section of your app. Otherwise, we suggest you to use my Vauxhall mobile app.

Much better than the original app

As above, easier to use, easier to view details, everything loads quickly. Only issues are constantly having to re-login all the time!
The Mighty JimmersThe Mighty Jimmers

Response from developer

Dear Customer, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. Thank you and kind regards

Don’t bother!

I downloaded the app and what few functions there were required me to ‘complete enrolment’. That seemed to be buying a subscription. The subscription said that I’d be charged £0 today but £109 from next year, once my free trial expired. There’s now a £109 charge on my credit card and the app is so lacking in function I can’t get back in to manage/cancel the subscription and the app feedback button doesn’t work and I’m STILL getting told to ‘complete enrolment’ before being able to use basic functions. It knows my email, phone number etc. Absolutely shocking compared to competitors.
Show more
PhilT81PhilT81

Response from developer

Dear Customer, thanks for you feedback. To provide you support, please complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

No better than 1.0

We have a Grandland and very much miss the previous apps where you could use it to unlock etc.. having seen the screenshots attached to advert was impressed that Vx are finally listening to customers and bringing it all back. However , this version as it stands is no better than the current one in its present form, although I appreciate this is a bit of a Beta stage . Please add the previous options as per the pictures posted.
Show more
Dr NinesteinDr Ninestein

Response from developer

Dear Customer, thanks for you feedback. To provide you support, please complete the Mob App form following the path "Vehicle" > "Contact Vauxhall" > "Write to us" . Our Customer Care team will be pleased to help you

Corsa

Interesting you say Only Available for Grandland. I downloaded to see what it does for our Corsa-e, it work albeit limited, no scheduling for climate only on or off. No ability to do what you show on description of app such as close / open windows. It’s a shame you charge for so many things, would love to use the route planning part, to see battery SOH, as well as other things other company’s give.
Show more
Och eye the NooOch eye the Noo

Response from developer

Dear customer, thank you for your feedback. To make the most of the connected services of your vehicle, it is recommended to use the MyVauxhall app. Kind regards.

Richard

Good app but needs to allow you the schedule a finish time when using deferred charging. Also there should be no subscription fee after spending thousands on new car.
dw04raddw04rad

Response from developer

Dear Customer, thank you for your comment! We will keep working to ensure you a always richer and satisfying experience. Thank you and kind regards