Login hopeless
I put in 8 digits, capital letters and lowercase letters and numbers and specials and it still didn’t accept it.
Terrible developing end
I wanted my digital form of learners ID for an application, because my application was due, and they needed it for employment purposes, I have lost an amazing employment opportunity since I couldn’t view my License at all digitally and the physical license takes time to arrive. Every time I log into app, all the information can be seen, however when I try to view my digital License, it says app under maintenance. I mean come on, this is not useful at all and very disappointing. Thank you for providing me a terrible service!
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Still no Apple Wallet support?
Please add support for Apple Wallet. It still takes too long to pull up your licence in the app. If you put it in Apple Wallet it’s available when my phone is offline and it’s far faster to pull out my license when I need it.
Terrible app
This app is so poorly set up it’s difficult to navigate. It’s impossible to see if direct debits are in place. Hard to figure out where to update and confirm if the new payment details are in there. No notifications if a payment is missed for any reason. Not user friendly at all.
Did they even do testing??
Not showing registered vehicles, website/link to check rego hasn’t been working for 2 years. Literally lying about how to check customer number. It isn’t on the website and it certainly isn’t on the app. Service NSW absolutely trumps Vic in every aspect on their app. Take some notes from theirs ffs 😕 such a disappointing experience
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