Login hopeless
I put in 8 digits, capital letters and lowercase letters and numbers and specials and it still didn’t accept it.
Terrible developing end
I wanted my digital form of learners ID for an application, because my application was due, and they needed it for employment purposes, I have lost an amazing employment opportunity since I couldn’t view my License at all digitally and the physical license takes time to arrive. Every time I log into app, all the information can be seen, however when I try to view my digital License, it says app under maintenance. I mean come on, this is not useful at all and very disappointing. Thank you for providing me a terrible service!
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Still no Apple Wallet support?
Please add support for Apple Wallet. It still takes too long to pull up your licence in the app. If you put it in Apple Wallet it’s available when my phone is offline and it’s far faster to pull out my license when I need it.
Terrible app
This app is so poorly set up it’s difficult to navigate. It’s impossible to see if direct debits are in place. Hard to figure out where to update and confirm if the new payment details are in there. No notifications if a payment is missed for any reason. Not user friendly at all.
Did they even do testing??
Not showing registered vehicles, website/link to check rego hasn’t been working for 2 years. Literally lying about how to check customer number. It isn’t on the website and it certainly isn’t on the app. Service NSW absolutely trumps Vic in every aspect on their app. Take some notes from theirs ffs 😕 such a disappointing experience
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Typical VicRoads
It was working some what fine and they had to go screw with it absolutely useless mob
Digital License Issues
For the last few weeks I have been unable to access my digital license.
It just pops up with an error message stating that “Something Went Wrong”
Bit ridiculous that your license cannot be accessed if there are communication issues with the server, and your local app is linked
It just pops up with an error message stating that “Something Went Wrong”
Bit ridiculous that your license cannot be accessed if there are communication issues with the server, and your local app is linked
Digital license not working
Can no longer view digital license as soon as I press on license I get ‘something went wrong The myVicRoads app may be unavailable at this time, this could be due to
scheduled maintenance or an unexpected error. Please try again later.’ I’ve tried deleting the app, removing the digital license and adding again. Nothing has worked it has been like this for at least 2 weeks now
scheduled maintenance or an unexpected error. Please try again later.’ I’ve tried deleting the app, removing the digital license and adding again. Nothing has worked it has been like this for at least 2 weeks now
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Can’t open
I’m unable to open on my Apple phone. Very unusual for an apple app.
Couldn’t even log in
Lost my license today and really needed to order another one. Can’t log in - even though I’ve used the app countless times in the past. Forgot my email addresses even! So here I am signing up from the start but one credential is wrong - is it my address, rego number. I don’t know because it can’t tell me. What sort of antiquated nonsense is this? The chat bot couldn’t even understand the question, help me login. Pathetic
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“Upgrading page”
I have been trying to use the app to pay my rego for a couple of weeks and the registered vehicles page is still showing “we are doing upgrades”. They must be some good upgrades to take this long.
Always unavailable
Constantly not available, uptime metrics are horrible. This app is always being updated or upgraded, can’t show you anything, come back the next business day or come back next week. What’s the point if you are always DOWN? Uptime is CRITICAL for a utility app like this. Don’t take down the entire app just to perform some upgrades, that’s absolutely dumb. I don’t see Amazon or Kogan’s website going down because they’re performing upgrades?? Pull yer socks up, mate!
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Always have to login
As other reviews have said, every time we want to go in, we have to put username and password, then the text code, then select an ‘easy’ login code. Please fix! When I’m logging in multiple times a day to approve my learners drives it’s an absolute pain!
Useless
Useless is kind. Just wasted time i will never get back.
Cannot login as i am stuck on the biometric page. Will not go forward, will not go back, will not skip.
Brilliant (not) programming, pathetic testing.
Fire everyone in IT.
Of course you probably had this built by outside “experts”! Another contract to be investigated.
Cannot login as i am stuck on the biometric page. Will not go forward, will not go back, will not skip.
Brilliant (not) programming, pathetic testing.
Fire everyone in IT.
Of course you probably had this built by outside “experts”! Another contract to be investigated.
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Pointless. Needs a phone signal so you still need your physical licence.
I’ve had this app for a while and use it for ID. No issues. Except the app logs you out constantly so it’s not super convenient. I mean it’s an app, on my iPhone, so why am I being logged out - I thought that was the point of apps.
I was in remote Australia recently and needed to use my licence, but zero phone signal meant no logging in, meaning no licence.
So this is is pointless.
I was in remote Australia recently and needed to use my licence, but zero phone signal meant no logging in, meaning no licence.
So this is is pointless.
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Don’t bother
The majority of the app is just a web browser. You get a better experience just using chrome.
Disappointing user experience
The app no longer allows me to manage my registered vehicles or complete renewals. I've updated the app and tried multiple times, but I'm still unable to renew my vehicles through it.
Vehicle registration renewal is one of the app's most important functions, as it is intended to save users from having to attend a service centre in person.
It's disappointing that such a critical feature appears to be broken and that ongoing testing and quality checks don't seem to have identified the issue.
Vehicle registration renewal is one of the app's most important functions, as it is intended to save users from having to attend a service centre in person.
It's disappointing that such a critical feature appears to be broken and that ongoing testing and quality checks don't seem to have identified the issue.
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Find Me A Worse App
Could there be a worse app than this? Can anyone find me one? Incredible. Outstanding. I'm bewildered!
Garbage
Why bother?
Have to keep logging in and still can’t get access to app
This app has been ok however that past few days it prompts me to log in each time I open the app.
I go through the process and it takes me back to the login screen where I have to do my password/pin/biometrics again and it just cycles through the process again.
Terrible that it kept logging me out and now I can’t even actually log in.
Checked for updates and there are none available
I go through the process and it takes me back to the login screen where I have to do my password/pin/biometrics again and it just cycles through the process again.
Terrible that it kept logging me out and now I can’t even actually log in.
Checked for updates and there are none available
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