MyVTechSoother User Reviews

MyVTechSoother
MyVTechSoother
VTech Telecommunications Limited

Customer Experience

Positive experience37.7% of reviews
Neutral8.7% of reviews
Negative experience53.6% of reviews

~ Based on 69 written reviews from the US App Store.

What users say

Is MyVTechSoother Safe?

MyVTechSoother appears safe based on user ratings. AppsHunter Safety Score for MyVTechSoother is 96/100.

This assessment is based on 720 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
1.4% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 503 App Store ratings for MyVTechSoother.

Is MyVTechSoother Legit?

MyVTechSoother appears to be a legitimate app. AppsHunter Legitimacy Score for MyVTechSoother is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Please fix the routine tab

Why is it that the routine tab doesn’t work each time I clicked on it. It doesn’t work. I’ve deleted the app and reinstalled it and reconnected. The device. Still doesn’t work each time. I click on the tab. It kicked me out of the app and makes me go right back in and try to connect to the soother again really annoying. Please fix it now
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Better than cloud B OWL

All right, I received this VTEC soothing sleep trainer the plug-in version for Christmas about almost 2 years ago and honestly, I like it. There are definitely things that need to be changed about it but I honestly like it there is enough content and it’s way better than the cloud, BOWLIE which I just bought a couple weeks ago in fact, I recommended VTEC to somebody recently because she was originally going to get the cloud be one and I told her I didn’t know now that I have that one, though I’m actually glad I recommended VTEC to her.
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Faulty app

We’ve used this soother every single day for an entire year - even purchased a second one when the first stopped working. It’s a shame the app is faulty. Almost most days of the week it disconnects from the phone and you have to delete it and re-download it to connect it. This is such a shame as the product itself is very good. The app needs some serious fixing.
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App needs improvements

Generally decent but there’s some weird glitches with the routines sometimes.

App Lets the product down

The device is great but severely let down by the app.
The app makes me manually reconnect the device every night as it’s been removed the app.
Therefore all of my routines/favourites have been removed.

App Reset Can Permanently Lock Your Soother

The BC8113 V-Hush Plug can become permanently locked if the MyVTech Soother app loses its data. After an iPhone software update, the app reset to its initial state and forgot my device. The soother retained its active routine with Toddler Lock enabled. Because Toddler Lock disables the Bluetooth pairing button, there is no way to reconnect the app or turn off the lock. Unplugging the unit doesn’t reset it, and the manual provides no factory reset procedure. Unless there’s an undocumented hardware reset, this appears to be a design flaw that can leave the device permanently unusable.
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Bluetooth Complicated

I have the VHush soother, I wish that you could do the play your own music through the app because connecting just to the phone to play your own audio has only worked for me with a iPhone device and cannot get a android of any sort to connect because it asks to have it connect via app so you can’t just use it as speaker to play your child music they want. And I no longer have a device that will work currently.
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Good product

I like that I can work it from my phone and the range of sounds are good. I did think it had a cry sensor which is doesn’t, and also needs plugged in a lot to charge and don’t like it charging overnight

Great app

Very easy to use and good for settling baby

The best!

I got this a couple years ago. I LOVE this thing. I can speak through it, change colors for the night light, love the orbit, the music, add my own audio. If you’re looking for a good light with some added features, spend the money.

Rubbish

Worked for 3 years and out of nowhere will not pair with app

Brilliant

Does exactly what it states, fantastic features! We use it every night and sometimes in nap time too! Would 100% recommend.

10/10

I absolutely love it , put my daughter to bed . Reads her stories . Love the stars

Instant improvement

This product instantly made our night routine easier. The lullaby audio had our toddler asleep in less than 10 minutes.
User friendly, affordable, and mom approved!

Dynamic Nightlight

This app is great for controlling my Vetch night light and helping put my newborn to sleep. Many color options and the free music content is helpful for our sleep routine. I just wish I could set the timer for a shorter period than 30 mins and that the volume and, even better if the light dimness would progressively decrease with the timer.
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Display brightness

I love that I can dim the brightness on the display and stop the temperature from appearing. The display brightness can be bothersome seeing that bright display in the middle of the night. Also love all the sound options too.

Amazing

If you think this is just for babies, my daughter is about seven years old and she loves this thing and she can’t sleep without it

Glitchy

App needs some fixes, very glitchy and difficult to connect its a real pain

Skip the hatch it’s junk. This thing is

I got the vhush plug for Christmas and absolutely love it. I have the hatch as well and I hate it. This thing is absolutely wonderful. I like the classical music and the sounds. My favorite happens to be the rain and I love listening to the classical music when I wake up

Great app

I have been using the vtech soother for 2 years now and it works great. Really handy app, and timer settings. They have a great variety of sounds for white noise as well as the option to record your own. This feature isn’t the best though as I’ve recorded some brown noise off a YouTube video. It’s supposed to loop but it fades in when it replays . Other than that, it’s great. We love it
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